What clients say about Workman’s Towing in New Albany (IN)
Towed my car with it in park (all wheel drive) and with the parking brake up. Claims he has been a mechanic for years yet says that cannot cause damages. Tires now have flat spots and who knows how much damage has been done to the driveline. Now I have to waste time going through small claims court to get my money back. Absolutely do not recommend, they will not care for your vehicle and they will not take responsibility.
Best tow company around. Treated with nothing but respect and always completely professional. They always respond when you request a tow and very quickly. I have not found a tow service in this area who can respond as fast as he does and show the most respect. If you would like your car in good hands when towed professionally you need to call richard. Hes been in the tow buisness for quite awhile now.
I have tried to give this place a few chances but I always regret it... I've had bad luck with my tires the past few months and have had to have a few tow trips. The last two times I called them before today, the phone rang for a minute and then went to voicemail, I left my name and information and they never got back to me despite the recorded message saying they'll get back to you. I called today at 5:30pm and I was told that they wouldn't be able to send a truck out to me until 7:00 p.m., so I waited until 7:00 p.m. and after not getting a call back, I called them. When I called them, the front desk person asked me "did you have a scheduled pickup?" And I told her that yes I did, I spoke with someone earlier and he told me he would be out around 7pm. The lady on the phone told me that she would try to get ahold of him and then get back with me, 30 minutes goes by and I get no call back so I call up there again and it goes to voicemail... This place is definitely unreliable from what I can tell. Thankfully one of their competitors sent a truck out to me 15 minutes after I called them, that's definitely service that this company should be trying to provide.
This family owned company was a life saver!! We drove our 12 passenger Transit van up from Florida for a Bourbon Trail adventure. We arrived at 6am in freezing weather. Our host said not to park on the road as it was street cleaning day, so we parked down a side street adjacent to the to an empty lot. The van was there for less than 4 hours. When we went out it was gone. I started with the police who said they didn’t have it but suggest I check w local towing companies. Two members of our crew were driving around town and found it still holding led to the wrecker. We drove there and shared our story. They were sympathetic and gave us a break. They shared that some companies would have used their bigger wreckers to tow a van this large and wet would have paid through the nose! If you need an honest and hard working towing company - this is the one!!!
Very unprofessional. I work with tow truck companies everyday and they are one of the worst I have ever seen. Would never recommend anyone ever using them.
These guys were amazing and came to my rescue fast! Some of the nicest guys around, and at a great deal too!
The other towing agencies were 2 hours out from getting to me, thankful for a great service.
I called and left a message after they towed my car from an accident site but they never returned my call after I left a voicemail on their business line. Allowed me to access the car to get my items later though. Apparently billed the insurance company $40/day for having it sit even on days they didn’t return my call when it possibly could have been picked up sooner and saved us some lot fees.
Been using this company for over a decade without any issue's. I get in so many wrecks and these guys beat the police officers to the scene. Even in louisville..I always call them 1st! They even dropped me off at the hospital last year after they picked up what was left of my truck...Not supposed to tell anyone this but they even worked with me on my over all bills!
I called them early in the morning for my friends motorcycle crash and they came straight out. They were there fast. They were very nice I would recommend them for any type of towing. They were great.
1815 Troy St, New Albany, INRecycling center
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