Cannot thank RTC enough for the outstanding service I received yesterday. On my way from Houston to Wisconsin when my Hino box truck went into reduced engine power mode due to a DEF issue that was preventing the truck from running its own regen cycle. They were able to hook up to the truck and run a couple of manual regen cycles and clear up the fault allowing me to complete my trip. Two other shops I had been to yesterday said they couldn’t work on my truck and both pointed me to RTC. From the service manager to the diesel mechanic, they were fast, friendly, and more than fair with the repair and the bill. If you’re in need of service and you can make it to RTC, I would highly recommend them. My buddy who was with me said “you just don’t see that kind of service anymore.” Thanks again for the service and the prompt diagnosis and repair. I was lucky to find these folks yesterday and they pretty much saved me from a very difficult situation.
Jerry and Brandon were very helpful in assisting us repair our axle brackets and getting us back on the road Monday morning. The rest of our trip was uneventful. Thanks again.
They went out of their way to get us in and back on the road after an unexpected breakdown with our Class A motorhome. Great service, fair price, wish they were closer to our home!
I called these m ok r ok ns to get a dump box put on my truck and the woman who answered the phone hung up on me when I wanted to talk to their shop for ed man! I guess they must have too much money, but they sure arent getting any of mine!!!
I have been dealing with RTC for many years now and with 3 different employers, and I must say that they are some of the most competent diesel mechanics that you will ever find. They can and do repair any problems that you can throw at them. They are most impressive.
The caucasian woman with glasses short and fat that works inside that drives a white pickup truck has a very poor attitude. After telling me to wait outside that someone would be out to get me at my truck I waited for over one hour finally just left. Will never go back there again I only needed an alignment the only reason I did not do it at the Love's up the road is because they did not have the equipment for it.
I have been coming here for many years, I have never been disappointed on how fast and efficient they are.
I would recommend Rochelle RTC to anyone needing truck repairs. I was at rtc for a annual inspection, as usual work was completed quickly.
We had loss of power issues with our diesel RV and brought it here- they fixed us right up for a very fair price and we were on the road again! Thank you!
RTC is a very trucker friendly place. John and his staff were able to fix a problem correctly that other places fixed incorrectly. O did I mention they did it for under the estimated price. They have won my business by doing theirs with pride and professionalism.
Called Friday afternoon looking for brake repair the next day and they got me right in, they fixed a coolant leak as well. Everyone was very friendly and professional. Price was resonable. If you drive a semi to put food on the table you'll get a fair shake with these guys. When I need more work, I'll be back.
Our Kenworth blew a rear differential (Big problem Big Job). RTC got our truck in within one hour, identified the problem, expedited the parts and had us out of there the following day. Tamada (Office Manager) went over and above to help by driving us to a hotel for the night, picking us up the next day. and maintaining excellent communication along the way. When you're away from home base and you're in a bind, RTC is the place to be. Thank you for such great service and professional work.
@drazen
Yes, sure for $80 even I can fill a hole in with a silicone that costs $5 dollars at dollat general. But good work costs good money, and as far as I can tell RTC does a phenom job of that. My truck was out the same day anf I have not to come back for that issue. But you.yeah go ahead and keep parading that you saved money, lets hear you when you lose a load worth thousands because of that hole yeah? ;)
Rip off !!! Scammers!!! O/O 's stay away. Got a quote for a hole in the roof of the trailer $1100 went to another place and they did a amazing job for $80. $1020 saved by not doing it here
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