Elgin Super Auto Parts JunkYard in Elgin (IL)

Really disappointed with the communication at Elgin super auto parts. I came in the night before to place order for a tail light and trunk assembly. I specified that I would also like the hinges for trunk. Next day when I go to pick up parts, I find out that they only charged me for trunk and not the tail light and they forgot about the hinges. I am currently waiting for the hinges to be provided free of charge which is nice but I have been waiting for about 35-40 minutes already. This could’ve been communicated better so I don’t waste an entire hour here. I feel as if my time is not respected. Shouldn’t tell a client “10 more minutes” then proceed to take 25 minutes. Would like to see better communication and respect clients time.

Ordered these Friday they just arrived today (Tuesday) Tom is the gentleman who I spoke with he even had the courtesy to call me and tell me shipping had gone up and asked if I wanted my money back I’m still in these cheaper than some remand that are painted off eBay plus they have the center caps minus one and the monitors! I will be doing buisness with these guys from here on out! Excellent service and fast shipping

Was able to get what I needed... Miguel was more than helpful in assisting me in my purchase. Will definitely be returning.

I just when to look up for some use tires and Nelson was really nice to help me out find what I needed.

Nelson was very good and gave us a reasonable price for a headlight.

Don’t go here place blows as slow as workers and no good for nothing pick n pull or rt 14 junk yard 10x better

Wouldn't let me cancel order even though I emailed day before it shipped called that day no answer but followed up with me after the weekend to tell me it already shipped. Add the cherry to the top they can't follow basic shipping instructions on and left my address number off the package so ups returned it. Thanks for a great experience!

I've been a long time costumer, they have a great selection of parts from newer vehicles, usually find what I need, great costumer service

Bought a pair of used headlights from nelson at elgin super and holy cow they are like brand new!! I was definately happy to see how clean they were. I highly recommend this place to anyone!

Called and spoke to Tom, looking for an engine. He was very knowledgeable and helpful. Tom gave me a great deal and was able to find me a low mileage engine. It was ready for us the same day. This was a great buying experience. I will definitely be using them again and recommending them to my friends and family.

Tom was great taking my order and helping to explain the issue I was having with my car. I received the part fast and it worked great and got me fixed up. They will be my next call on parts for sure.

they had a part for my truck that I needed, they had it available same day for a few dollars cheaper than online. They do have a strict return policy so make sure the item you are getting will fit your vehicle before you purchase. Some employees have better custumers service skills than others but it's a junk yard not a 5 star restaurants so it is what it is. Over all I'm happy with my purchase

This place is a rip off. They over charge you for parts. They would rather scrap the vehicle than sell you the parts at a reasonable price. I found cheaper an better grade parts in Chicago. Thanks for allowing me to go spend my $1200 in part's with another business. Still much cheaper than the price I got quoted. Rip-off I gave the correct review, and no this is my only review. I said it correctly. You all are a rip off. I called earlier about. You state one price for the part, but what people don't know is. You don't give them everything that comes with the part. If a part has 7 pieces to make a whole part, it's supposed to have 7 pieces. Not you only get 2 of the 7 pieces needed, but I can pay extra for those pieces that's supposed to come with. That's like selling shoes with no shoe laces, but I can pay extra for the laces if I want them. Rip-off like I said. Just admit that your trying to pocket extra money for yourself. Hey $1200 wasn't enough for you. You wanted More. So I took my business elsewhere. 6/1/2022 so everyone will know how recent this just happened. That's bad business

Use to be a great salvage yard. However lately the slide has shown. The parts search on the website leaves much to be desired. Then you call, and get hung up on. Call again, and you wait on hold for 12 minutes only to hang up. I love going to this yard, but hate trying to get honest answers. Used to be in my top five, now maybe 10.

Good customer service and affordable prices

When you call Elgin Ask for Tom, he is dependable and knows his stuff. Its nice knowing that i get the right parts and no issues. Give him the guys over there credit they put up with a lot, Also making their lives easier giving them the vin or exact part number will give you the less headaches in the long run. Again ask for Tom when you call this place! Great Service very knowledgeable

I Would have to say this place is the best place to get any parts you need for any of yours car parts,I have gotten probably 6-8 engines and other parts from this place and they always make sure it works before they sell it and they have never let me down they are the first place I call for any part I need because there is one guy I deal with at super Elgin and his name is Tom and he is probably the best person you can talk to because he can get you any part you need and will work with you.if he doesn’t have it he can get it in the a couple of days with no questions asked so I highly recommend giving him a call when you need any type of automotive parts he is the man to call. Overall this is the best place i go to for any parts for my cars because they beat any other junkyard nearby by far. So if you your looking for a part give them a call and they will help you out because super Elgin has my business to keep coming back and so should you for any type of automotive parts.

Wow!! I cannot recommend Tom from Elgin Super Auto Parts enough! I know just about nothing about cars, so when the engine failed on mine and the dealer said it would be $7000 to replace it I was freaking out just a little. I did some research and found this place. Tom helped reassure me that I had the right engine for my car, recommended a mechanic in the area that he worked with personally, and even helped deliver the engine there! I would recommend this place and Tom too all my family and friends!

I Have been using Elgin Super for quite some time now for all my used part needs and I’ve had nothing but positive experiences. Tom Evans Is always a great help, He goes above and beyond to make sure I receive the correct parts, as well as getting them to me as soon as possible.

Excellent experience. Quick and informative communication with Scott online. Friendly service on site. I was in and out of there in 15 minutes, which is saying a lot - considering I purchased an entire rear axle assembly for a full size SUV, as well as a full front differential. Will definitely do business again should the need arise. Thanks again, Scott, Nelson and the nice lady working at checkout!

Miguel was super helpful. He helped us find what we needed super fast and was able to assist us through the whole process 🙏 saved the day!

I bought a defective tail light and returned, it's been a month and they still have not refunded my money ,they charged me a 27.73,for returning the defective tail light the same day ,but my full refund off 142.96 still have not returned Back into my account, today I have file a complaint with the Better Business Bureau off chicago and ilinois, this business steals your money, please be aware.

This place was a complete disappointment. I paid for my part over two weeks ago. They RAN my original part over with a FORKLIFT. Second one was rotted out, and FINALLY one came in. BUT THEY MADE ME PAY EXTRA for their mistakes. They have no sort of apology, didn't try to make the situation better. There was no reason for me to pay extra for a mistake that I did not make. Thanks for your horrendous service.

Do NOT purchase anything from this place. My mom purchased a door for her car and it did not fit. Prior to purchase they had guaranteed this door belong to the type of car and model we needed it for. After installing it the door would not close all the way. There was a gap between the door and the car frame so we took it back. They refused to provide a refund or store credit since we had painted the door a different color. Of course we had to paint the door prior to installing it since the original door was blue and we needed it yellow. I understand maybe not a refund but store credit would have been fair for both parties. Never again. Most of my friends and family go here for car parts but they have lost of of our businesses with them.

Great customer service. Called ahead of time and spoke with Tom to make sure the part was in stock. He confirmed and I was helped by Mike with the part ready to go when I arrived. Thanks! Buyer tip... bring cash to avoid the CC processing fee

I called on Friday. Tom was very thorough. I sent pictures of my car and he assured me it would work. Picked up bumper on Monday; exactly what I wanted and a very reasonable price. It was ready to go when I got there. Drove over two and a half hours to get it! Would shop there again!

As a shop owner, I have been doing business with Elgin Super Auto Parts for many years, Tom Evans has been my sales representative for a long time, quality parts, prices are more than fair, deliver to your business door! Can't ask for better service! You go Tom and Elgin Super Auto! 👌