Take vehicles from assigned spaces then asked for how they tow an all wheel drive vehicle, power tripping, when told he's not a good manager. Got told to get out and off his property "you talked to the wrong person like that" thought this was america, freedom of speech get out come back monday speak to manager" him beign the owner or won't release my or vehicle to my wife, this people should not have a business let alone a city deal. Improperly tows vehicles and asked find any lie to cover it up wish men where still men and we could jump in a ring a box. Instead estrogen filled men like dan.🤣 he also said I'd get arrested walking back on his property flexed power to realese vehicle until I walked onto side walk. Remember not all towing companies n mechanics are like this 🤡 Dan, who initially said he wasn't a manager but owns it, big ego must be compensating. Remember dan treat people how you like to be treated don't be so sassy when your energy is reciprocated man up. Don't question morales integrity or there lies even with proof he/they/them deny and get mad. All the police after it all and even they said something is wrong with this guy "we've done this quite a few times heavier, fat, big white guy with beard. He claims is his day off but loves having people come in on sundays get there cars." By the police interaction his ego gets to him has done this to people quite often. Somebody should get this little guy help. He need some milk.

Manny Munoz

07/21/2024 16:10:11

For being a 24/7 company, this guy doesn't fit the quota. He didn't answer my call 3 times, woke up sounding enirbiated, slurring his "company" name, and calling me "whiney" in the process. Very unprofessional and insecure man. Fits the job description too well.

Trina 03

08/26/2024 12:13:08

They towed our car at 11:11pm caught them on our ring camera but our apartment complex (crestwood of Elgin) said they start towing after 11:59pm. Not sure why they are allowed to tow cars just because they need the money. Worst towing company ever.

Sabrina Guzman

04/02/2024 05:31:44

This company stalks vehicles during the early morning hours where I live when most people are sleeping to snatch cars from their assigned parking spots. Parking offenders who don't live here never seem to get towed but they look very hard to locate vehicles with expired license plate stickers that belong to valid homeowners. They seem to be very chummy with our property management company, equally distasteful with their business practices. Unfortunately they wake me up just about every morning at around 1-2am when they come prowling in my lot. They towed my vehicle a few years back when I was on our community board of directors and we didn't even have a signed, approved contract at the time. I needed my vehicle for a medical emergency and it was gone. Rudest people I ever dealt with. I despise their unethical and distasteful business practices and would NEVER do business with them again. I would give them a big, fat ZERO if I could.

Robert Jones

06/09/2016 02:46:27

My car was STOLEN from my parking spot, they waited for me to take my groceries inside and before I could come back to put a placard in my car it was gone! When I called the office the guy who answered the phone said we had to make a appointment to pick up the car, a hour later I went to get the car, and was told very rudely that they went to eat and I had to wait, mind you I took a Uber and was outside by myself. This company needs to be investigated

Hotfudge

04/03/2023 01:09:23

If I could rate them any lower I would. Absolutely horrible company with horrible rude employees. Towed my car wrong and all they had to offer was a sorry. Absurd they technically stole my car.

Tino Banei

07/09/2021 00:46:21

These people are horrible towed my car illegally!!!! I have a parking pass for my apartment complex and it still got towed. Only thing they could say is they got mixed up.

And 1 (108)

07/08/2021 19:05:02

Says its 24 hours I called and the guy was SO rude and very vague. He said he can't go and release my car because he's not there and won't be there until the next time he has to tow a car😒 I work the very next morning and I was hoping I could get my car by the same day. Not friendly at ALL won't help you.

Salma Arteaga

06/04/2016 06:39:19

Most rude and ignorant people I have ever dealt with. Plus illegally towed my car. Absolutely avoid this business at all costs

Jon Stefancic

03/02/2019 19:05:08

They were Rude. Towed my truck out of my assigned parking spot because the pass fell and even though the plates are registered with the association. Been parking there for 2 years...

Ashley Ahrens

07/24/2015 15:56:09

They Towed my truck from my assigned parking spot, with the parking pass displayed properly because they said my License Plate had expired the day before.

Jeff Tucker

07/01/2015 08:36:40

If you need a tow company that will never listen to your calls when you need a car towed in an illegal spot, then don't call this place cause they do not care.

Dave Bates

01/25/2021 15:20:48

They towed my car for not being in the parking lines properly despite having a permit!!! I have lived in my complex for 3 years & NEVER had a problem!!

Shannon Cole

03/01/2012 12:59:41

Just rude they will make anything up just to tow your car even had elgin police tell us they used them once before but stopped cause their shady

Kay Bella

08/17/2022 06:15:05

Not sure about others experience , But everyone I dealt with was Great !!! No issues. Gladly Use them again !!. Real Life Savers !!! Professional and Courtious in every way . THANKS GUYS ,!!!!

MARK HARRIS

09/10/2016 01:43:51

Left my car in front of the building I live at for 5 min with the hazards on to come back down and find out I got towed

timmy sanchez

09/22/2022 10:27:45

The people or boss whoever i spoke with was very rude and disrespctful they told me my moms car been there for hours and when we called to get it the boss said give them 20 minutes to get the car we got there and stood outside for about 12 minutes .... Rude people

nina wyatt

06/05/2018 05:22:47

Extremely rude for no reason. They didn't have my car anyway but there was no reason for the guy that answered to be the way he was.

John Atkins

06/10/2015 23:57:53

Old man I dealt with on the phone was so rude, but the office lady I met with when I got there was really nice.

Flavio Ortiz

05/08/2020 19:19:48

You guys just stole my money

Sabrina Guzman

04/21/2018 10:02:26

Address:	765 Villa St Unit A, Elgin, IL, United States
Phone:	+1 847-741-7499
Services:	Towing service
Methods of Payment:	Credit cards Debit cards Cash only
Website:	Website
Rating:	Based on 27 Reviews
ZIP Code:	60120
Open Hours:	Open 24 hours
Popular times:	Tuesdays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Friday		Open 24 hours
Monday		Open 24 hours
Sunday		Closed
Tuesday		Open 24 hours
Saturday		Open 24 hours
Thursday		Open 24 hours
Wednesday		Open 24 hours

Judicial Recovery Systems Inc JunkYard in Elgin (IL)

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