VinFast Lisle in
Lisle (IL)

I leased a new car and in 2 months I need to change the camera, not only that they didn't give me the car in exchange, they didn't charge the battery after work. What kind of service is this, I don't advise you to take vin fast. Many of my friends also have cars on lease, and there were no problems when they left the car for service so that they would not be given as a replacement and constantly charged the battery and this is about 5 different brands of cars. Very dissatisfied, very bad service.

Shout out to Fredys for taking time to explain the cars and the finance/lease deals. He was very patient, honest, and transparent. If you go to Vinfast Lisle, ask for Fredys!

Fredys Santos was an excellent salesman. He checked every box without me even having to ask. Super friendly, always easy to reach, and quick to answer calls or questions. The whole process felt smooth and stress free. I’d recommend him 10 out of 10.

While the staff is friendly and competent, my VinFastVF8 Plus requires software updates constantly. 5 times in less than a year. The service department had my car for 4 days just 2 weeks ago, and there are now 14 error codes on my dash. I’ve never experienced such a troubled prone vehicle. It’s not ready for the general market.

I had a great experience with VinFast. I purchased a Toyota Camry, and it has been an excellent car reliable, comfortable, and very affordable. The entire process was smooth and stress-free. I especially want to appreciate Sam Shahin for providing best-in-class customer service. He was professional, honest, and very supportive throughout the deal, making sure everything was clear and handled perfectly. Truly a great buying experience, and I would highly recommend VinFast and Sam Shahin to anyone looking for a car.

I recently purchased a 2021 Toyota Camry and had a great experience working with Sam Shahin. Sam was professional, patient, and transparent throughout the entire process. He took the time to answer my questions, explain the details clearly, and made sure everything went smoothly. The showroom was welcoming, and the overall buying experience was straightforward and stress-free. I appreciate Sam’s honesty and customer-focused approach. I would definitely recommend Sam Shahin and the Sam Shahin showroom to anyone looking for a vehicle.

We bought a car at VinFast, the service was excellent. Sam worked with us and got us right where we needed to be to make the deal work. If you are looking for a dealership that is responsive and helpful, vinfast is it, particularly Sam!

Well, very disappointed, bought car 4 months ago, its been back at dealer for 3 months!!! do not buy these cars they are junk!! Service is horrible and only have 1 location in Illinois for service.. They do not return phone calls, last week picked up car that sat at dealer for 6 weeks for not charging issues(4 times back) and to our surprise windshield cracked!! they have not returned my 20 phone calls with messages... Appears Ramon is service manager and Alida is service writer they went to same school of ignoring customers! Today my wife is stuck at the doctors with vehicle broken, mind you we just picked up Saturday the 10th, called 1 800 vinfast number and they said all they can do is tow it back to dealer in lisle .. Run as fast as you can and buy Tesla, they have the best cars and act together..

I purchased a vehicle about a month ago. Car is good, deal is good. I found out the same day 1) a seatbelt (safety issue) is missing for one of the seats in the back. And 2) car play keeps disconnecting. I inform the manager and he tells me to call service. I reached Roman the manager in service and he said I don’t have loaners before Christmas wait until after new year. I’ve called him in the past week a dozen times and left few messages with no call back. My car has safety warnings and im worried to drive it because one of my buddies his car shut down on him while he had kids with him on the highway. No response from anyone, no customer service no ethics. The deal is not just to buy the car but also to make sure SAFETY for customers and their families. Neither did the sales man Freddy or the manager nick agreed to switch the car even though we have the issue and they were informed since day one.

Steve Dzambazi was great to work with. He was very patient with us , answered all my questions. Thank you Steve for assisting us in buying my daughter's car.

Steve Dzambazi was a great help when looking for a car. He's very knowledgeable on the cars and helped us find a great match to what we were looking for.

I just leased my first car with Sam. He was super kind and patient with my family and I. I genuinely couldn’t ask for a better sales associate so thank you truly!! So excited and pleased about this :).

The guys at Vinfast of Lisle were super helpful and nice to work with. They helped us to make our purchase process go as quickly as possible. Would definitely buy from again. I was working with Fredys and he was super helpful and had great communication.

While visiting my friend's deli in Lisle, I came across this amazing new car brand on Ogden Avenue called VINFAST, and they sell all-electric vehicles. One of their models is a GIANT SUV with All-Wheel-Drive for ZERO DOWN - and only $399 a month! Now THAT'S impressive! 10 Year / UNLIMITED Mileage Warranty on the battery too! Clearly, this is the BEST warranty in the automobile industry! It's definitely something to consider, especially if someone has little or no money to put down - and wants a Super-Cheap monthly payment. BRAVO to Vinfast! I see them becoming a HUGE hit!

I had the pleasure of working with Sam at Vinfast in Lisle and I have to say he was such a good guy to work with. Patient, detailed, and informative he helped get my daughter into her very first vehicle. Five starts for the experience and customer service.................I really hate to do this but after going through everything I had to, I definitely feel the need to share my experience. My intention is only to help others avoid going through mine. So, the vehicle I purchased for my daughter(8/11/25) had extreme issues not even a full week after leaving the lot. How does a Motor Mount just fall off a vehicle. Im not a mechanic but I do know that the mounts support the engine and I've never seen anyone driving and there motor jumps from underneath the hood. I had to return the car that my daughter picked out because it was obvious the car had been through major issues. They had me to come back in to pick out another car after having the first one for a week. Got the second car and one week later the motor goes out, what the hell. But lucky for me I bought there extended warranty right. Not so much because it still cost me money. I notified them that I got the second car on 8/26/25 and the motor failed 9/7/25. Of course this is where the run around began. I took the car to a Meineke Car Care in Bolingbrook who determined it needed a new motor. The warranty of course wanted that verified by a "certified Chevy Tehc" . I payed to tow it to Advantage Chevy, payed $1,500 for an engine tear down, omg i can go one with this but in final, they sale junk use cars. I finally, after 2 months go my daughters engine replaced through the warranty company while they continue to push worthless used cars on hard working people then turn there backs when the car fails.

When we arrived we were greeted by Steve Dzambazi. We let him know the vehicle we found online and he immediately started taking care of us with no wait. Steve is great to work with very knowledgeable and helps with any questions you have. We can’t say enough about the great customer service! We definitely will recommend him and be back in the future!

Steve was awesome! Very patient and answered all of my questions, even after leaving and coming back because I want to check several other vehicles he did not bombard me with calls or texts just a quick follow-up when I need it. Ended up making a lease agreement at 2025 been fast VF8.

Came with low expectations and left AMAZED! Wonderful service by Carlos G. He was patient and answered all our questions and gave us a great tutorial and allowed us to ask any questions without fear. 10/100 service, 100% recommend

Sam was fantastic, we are so pleased to share this great experience of purchasing a car. It was so smooth and no stress. Sam was very knowledgeable, very helpful, and again we are so blessed to have him to assist us with this purchase

Big thanks to Sam for the exceptional customer service! From the moment I walked in, he was knowledgeable, transparent, and went above and beyond to make sure I purchased the car I wanted within my budget.

Sam Shahin is an amazing salesman. He got us a brilliant deal and was a thorough professional throughout the process right from a demo till the contract was signed. I bought my 2nd Vinfast from this dealership and loving the vehicle.

Leased my new VF8 Blue Ocean from Lisle VinFast and couldn’t be happier! The experience was smooth from test drive to signing. Joe A., Sam in finance, and Luis the GM were all knowledgeable, helpful, and answered my questions promptly. The service team also deserves 5 stars! Love the car — great value for its size and quality compared to similar SUVs. Highly recommend!

Sam was fantastic to work with and even stayed late into the evening to assist our family in beginning a new lease. The vehicle is incredible and we cannot wait to get on the road! Thank you, Sam!

We recently worked with Jon D. while purchasing our car, and the experience was outstanding from start to finish. Jon was extremely helpful and knowledgeable, patiently answering all of our questions and walking us through every detail of the process. He never rushed us, made sure we felt comfortable with each step, and went above and beyond to ensure we found the right fit. What stood out most was how genuine and attentive he was, he truly cared about making the experience smooth and stress-free. His professionalism and expertise gave us full confidence in our decision. Thanks to Jon, what could have been overwhelming turned into an enjoyable and exciting purchase. If you’re looking for a car salesman who knows his stuff and treats you with respect, I highly recommend asking for Jon!

We had a fantastic experience working with Jon Delatorre. He was extremely knowledgeable about electric vehicles and the entire leasing process, which made us feel confident in our decision. He was patient and never made us feel rushed, always taking the time to answer our questions thoroughly. What stood out most was his clear communication—he explained all of the upfront costs in detail so there were no surprises. Throughout the process, he regularly checked in to make sure we were comfortable and didn’t need anything. Highly recommend him if you’re looking for someone professional, kind, and reliable to help with your next vehicle lease.

Vinfast is a very friendly, and not pushy dealership. They provided a great competitive price and made us feel comfortable with the purchase. Highly recommended, they also recommended a great electrical company for a free EV Charger install!

Joe Albright was terrific. He showed us what we wanted to see in our price range. No pressure and a pleasant experience. Bought a car that day! I highly recommend them.