My son was in an accident a MONTH ago. Our insurance company has been trying to contact Valley View towing company all this time. Finally today the car was moved on JULY 14TH. Because the tow yard people were never available. But yet they charged tow storage daily. . Completely ridiculous and unethical practices.
Came in a timely fashion and driver was nice but very misleading, I asked about towing it to my house which was 3 miles from the accident and he said my insurance will only cover it if it’s towed to the yard and then towed again from the yard to my house. I even told him well I only have liability he said “ they should still take care of it”. He told me it would be around $165 if I wanted to pay out of pocket. I asked again will it cost more to get it towed from the yard he said definitive no - that insurance will cover it. I called today to arrange to have it towed to my house and I was told 365+ I told this guy what I was told and he could careless or take responsibility that the driver wasn’t informed or misspoke just that I better check on my insurance because I caused 15k in damages that he actually didn’t know what damage was or wasn’t done. Very impersonal and rude and took zero accountability for the drivers or employee to give out incorrect info now it just looks like they wanted more money from me knowing I only had liability now I’m paying for 2 trips instead of one.
At 11:30 pm, he showed up in less than twenty minutes, was knowledgeable of the area and helped me make a plan of what I needed to do and where to go. As someone just passed through until I broke down, that helped a great deal. Very affordable also
You wouldn't think tow guys would be fair or give rats booty what the circumstance of the tow was, but these guys seemed like they were on our side. The only tow I've ever had to pay where the birth of my first born wasn't part of the deal. Thanks guys!
These men came and rescued me and my 3500 Sprinter Box Truck. It was the middle of the night. Out on the freeway unable to get a tire replacement because my rims are oddball size. They were there pretty fast. I was impressed. The driver was very professional. Let's just say I found my new tow company. They took my stress away and got me and my dog to our front door. Could not be happier with them.
I was connected with Valley View towing for service of a busted airbag Greg came out to assess my truck airbag wich was about 4 miles from his shop. Greg was very knowledgeable and confident about the problem and being able to repair my air bag. He kept me informed of the progress of getting the part to replace the airbag on a Saturday holiday weekend. After replacing the first air bag Greg noticed that there was a second air bag leak. He and his team immediately got on the phone to get the part before the parts stores closed for this holiday weekend. As the part was on its way to the shop he had me pull my truck back in and prep for the installation of the second airbag. Once the second air bag was installed he had me hook to my trailer as he assessed to make sure that there was no other air leaks. Valley View Towing provided excellent customer service very knowledgeable and efficient I highly recommend. Thank you for your wonderful service.
Very reliable..they keep you updated on their schedule..for you..they are courteous..polite to you as a customer and handle your vehichles with care.In my case they had to send out their Super Big truck to tow my 31 foot motorhome to the repair shop...the do have medium size tow trucks advailable..the tow truck driver arrived on time and had it ready to go in no time.Very pleased with their service and if I ever need another tow they will be the company I will call.😊
These guys are absolutely amazing I called this company because my dad has been stuck in Cal dwell for 6 hours trying to get ahold of a towcompany to come help us because a sober team belt came off of his truck. Valley View towing is absolutely amazing they told me don't worry about it we will send a mechanic your way to help you out for free and they did they showed up and helped us so again thank you so much we've been stuck here for 6 hours trying to do this the tow truck company said they would be here hours and hours ago and never showed up so thank you
I called Chuck to tow my truck . He was very prompt and professional , called and text to keep me in the loop when he dropped my truck off. Would definitely recommend.
Had a good experience with Chuck. He was upfront about the cost before he came out, was here on time when he said he would be, and did great work. My cars wheel was broken and buried in the dirt and snow. He got it out without doing any damage and took it to the shop I had requested, all on new years eve. I'm always worried tow companies will be kind of sketchy with their pricing but he was straight up and didn't play any games. Hopefully never need to pay out of pocket for a tow again, but if I do I'm definetly using Valley View.
My wife ending up in an irrigation ditch due to trying avoid another vehicle. Due to the angle that our SUV ending up in I was almost certain there would be additional damage retrieving our SUV. Chuck did an amazing job using support beams to avoid any additional damage. He was very professional and seemed like he actually cared about his job and us as human beings! I will definitely would use Valley View Towing in the future or recommend their service to anyone.
I totaled my car and they were a huge help. They called me to verify information before my insurance and to make sure I was okay. I'm beyond happy with there help.
Hands down the best service in the valley, i had to use them twice last month for my old car and then my new car, they were fast, showed up quick, offered amazing prices and were so kind. Ill never use a different company!!
Had a tie rod snap and was stuck in a parking lot of a tire store that wanted $1600 to fix my front end. Best money I have ever paid. Were very professional and experienced.
Thank you Valley View Towing!
Lost a lower ball joint, in my company truck in Middleton.
The office was great to work with. The Driver, contacted me three times.... From start to finish. The driver went above, what probably most would, to save further damage! He was knowledgeable, professional and fully explained the bill.
Truck picked and truck delivered.
Thank you Valley View Towing!
Very quick to respond when needed, so helpful after my accident with everything. Thanks so much to Chuck & the rest of the crew!
You do an awesome job!!
My car broke down driving to Ontario, Chuck came and helped tow me back home, and at a great price! He helped me out quickly and was super kind during my whole experience!
Needed my car towed from hailey idaho to caldwell on a Sunday and chuck had no problem getting down there on time was really professional he even had some boards with him for lowered vehicles to help prevent scraping and he got my car exactly where it needed to go if you need any kind of tow this is your guy right here
Chuck was awesome. Got there quickly, even after having just left an accident. I didn't know the area, so Chuck took my truck to an awesome spot where I had plenty of time and space to do what I had to with it. Friendly, professional service, and even gave me some tips when dealing with the insurance company.
When I called that someone I was ready to help whenever I needed it even though I had to call him three times to confirm and then cancel but really awesome with giving advice and really play on the phone
Asked how much I had to pay and he ignored me. Found out days later it was over 500 dollars. Even the cop I talked to said that wasnt legal for him to withhold info regarding pricing. Stay away from this place.
Thorough and helpful. Had everything out of my car already for me when it was time for me to come clean it out after the accident. Super helpful, caring guys
Website
