Your driver was amazing. He was really courteous and although we had problems with the air not wanting to stay released in my particular model of truck. He figured out a way to make it work so he could tow me to (yuck) Penske. Then he waited for me to swap all the stuff I needed to do the rest of my run. Thanks to all of you
Recently came up on troubles with my Van. Stauffer’s was quick to help. Allowed me time to get a shop contacted and contacted me after my vehicle was dropped off at the mechanics. Payment was more than reasonable for a tow and offered different ways to pay. Appreciated their communication and fair prices!
Love Erin's fun personality. She was on it. She had a great guy out quickly. He made it look so easy to fix my battery. I felt kind of dumb not being able to do that myself. I waited for an hour in the parking lot with my hood open hoping a random guy would help me. I won't wait next time. I'll call you guys and get back on my way before my day is wasted. Thank you!!!!
I had to wait forever but when Michael arrived he was so kind! He went above and beyond and he alone, from the minute he arrived made my day better. He gave me cold water right away and could not have been more efficient or kinder! Michael deserves a raise and is the only reason I would use this company again. He’s amazing.
If there is anything Stauffers men couldn’t do, I’m positive they’d find a way. They went above and beyond to make sure I was taken care of. Their communication and commitment to making it work was remarkable and I implore anyone who’s looking for a towing service to go to Stauffers. When others said “no” they said “ lets make it work”. Deeply grateful and thankful to meet the three gents who helped me. Lunch on me!
They arrived earlier than anticipated which was a great relief. Employee showed up prepared with the tools needed, was kind and professional. Went the extra mile helping me load my flat tire into the car and braving the highway traffic to put my spare tire on instead of having to tow my car. Highly recommend!
The driver came quickly. He knew exactly what to do. Our car started, he gave me instructions and what to watch for. My car died before I could drive it to charge it up, and the driver was nice enough to come back and re-jump it for me—
he was amazing! Thank you so very very much. Give him a raise!!
This driver was friendly and took great care of my car. Was efficient on the deliver of my car to the address I wanted. Wonderful costumer service. Asked if I needed anything else after he set my car down and I said no shook his hand and off he went to save the next driver.
Guy made it too the middle of nowhere in Wyoming in a very timely manner. Knew what he was doing and handled business quickly. Was very cool to talk too and even looked out for me showing me what the cause of the breakdown was and showed me how it wasn’t my fault because j was worried it could have been. Nice to have knowledge out there. Towed me all the way back to salt lake and our shop was impressed with how he prepared the truck for transport.
I was absolutely amazed by their professionalism. Brand new equipment, powerful enough to withstand any challenge. Smart, meticulous technician. I can't emphasize enough how great this company is. Thank you, guys!
Customer service was great! Both Scott and Manny were friendly and they got my truck unlocked in a reasonable amount of time and I was on my way. I appreciate the swiftness and the conversation we had while they were working.
The driver texted and gave an update on arrival time. He arrived promptly. Our RV was loaded onto the flatbed. Our RV was delivered to our chosen destination. We would highly recommend service from Stauffer’s Road Solutions Towing and Recovery.
Your truck driver Paul is a true credit to your company. he is a true professional. I was impressed with the tools. The company gave him to get his job done effectively, and efficiently. He had a great set up and he knew how to use it and the procedure of getting me off the freeway was very smooth. He took me from bountiful Utah all the way to Spanish Fork, Utah, it was a pleasure to be a Passenger in his truck.
Showed up when they said they would, got the job done in a timely manner. Chuck was the man for the job and handled everything professionally. Top notch outfit and very knowledgeable about his job. Thank you Larry’s Towing & Recovery for your prompt arrival and to Chuck for a pleasurable experience during out break down.
I was stranded on a dirt road out in the middle of nowhere with a trailer that had a busted axle. Everybody at the tow shop was excellent. They had a truck out there within an hour and had me at the repair shop. These guys are awesome price was more than fair the tow, driver, and both women who help me on the phone and find me a place to get it repaired were10 stars easy can’t say enough thank you people
Stauffer! What can I say?? These guys never disappoint! I’ve been bailed out three times so far by them and you can guarantee I’ll be requesting them for every car problem.
Driver was very friendly and personable. He shook my hand as he introduced himself, he complimented me on my ability to outshine the female stereotype, although those were not his words. He was very knowledgeable he told me the next steps in the process and gave me comfort in knowing that my baby would not be further damaged. It was a wonderful experience.
Was stuck on a small back road that gps routed us too in Park City, Utah. Called the company around 4-5 AM and within an hour or 2 received a call from their driver Jason. Jason was very professional and honest from the very beginning. He provided a very accurate ETA and called us again when he was 5 mins out. He showed up and greeted us once again in a professional manner and began his game plan to help us get out of our situation. Nothing was rushed and we even learned a few things from him during our encounter. Company couldn’t have sent a better driver than Jason! Company charged a very affordable price and wasn’t trying to hurt our pockets like a few other places we called. Give Jason a Raise!!! He deserves it! If truck 111 comes to your rescue then just know you are in good hands! Thanks you to the entire staff
Today was the 2nd tow we've had from Stauffer's in 3 days. Don't ask. Anyway great company and very friendly and accommodating drivers. Very impressed with the company.
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