Ingram Towing & Impound Services Inc in
Woodstock (GA)

I want to leave an amazing review for Brandy at Ingram Towing. During a very stressful situation when my dad’s car was impounded, Brandy went above and beyond to help me. She took the time to give me as much information as she could, explained everything clearly, and made sure I understood the process. She was patient, kind, and truly compassionate — which meant so much to me in that moment. It’s rare to find someone who genuinely cares and treats you with respect during a difficult situation, but Brandy absolutely did. Thank you, Brandy, for your professionalism and for making a hard day a little easier. Your help did not go unnoticed!

Ingram towing was fast to pick me and my car up. Carlos was very pleasant and I would ask for him,even if I had to wait. 5 stars is not enough.

I don't know how but our work truck got locked while the keys were inside. Also me and my coworker's cell phones were both inside. Luckily a Holly Spring policeman came to get us where we were parked. I asked him for a recommendation. He said I should call this company. They were there in less than 30 mins and had the truck opened in less than 15 minutes. Tyvm to Ingrams and to to Holly Springs PD for the recommendation!!!

My SAAB 9-3 AERO is my favorite car and Ingram took good care of it today. Carlos is a real pro and made a hard task look easy. I am VERY IMPRESSED with their service and they were punctual. I HIGHLY RECOMMEND INGRAM!!!

Have used your company quite a bit and have dealt with a lot of drivers throughout the years, I do have to say one of the best drivers you have is driver Joe or Joel, no one seems to have the professionalism and courtesy he has. Hope to get him in the future, the last driver was rude and very unprofessional.

Fast and awesome service! Carlos was super nice and very helpful! 10 out of 10 would recommend!

The drivers are CARELESS and DANGEROUS! Their behavior on icy roads is unsafe and OVERLY aggressive creating a hazardous situation for everyone on the road and multiple near misses! Based on what I observed I do not feel safe or confident in the level of professionalism or with road safety demonstrated. This is not a company I’d feel comfortable using for towing or share the road with.

Driver Vlad was very professional and very nice. I didn’t have to wait long, the job was done quickly, and communication was easy and pleasant. I’ve been using your service for many years, and your drivers are always friendly. Thank you for the great service!

Charged twice due to dispatch error of sending truck to wrong address causing 2 trips for driver. Verified address 3 x still wasnt enough. Company wouldn't listen to call for validation of dispatch error either.

Joel was super quick and was able to drop my vehicle off at another location that was different from where we originally had it set. Really professional and will undoubtedly be calling Ingram towing from now on.

Joel is the man! While trying to get my challenger up on the truck he was confronted with a difficult issue. He went over and above to make sure my vehicle was not damaged. I know for sure that I can trust my vehicle with Ingram Towing! Five star service!

( Joel ) Ingrams Driver Was Respectful, & Knowledgeable. No Nonsense. I Would Recommend Ingrams Towing, They Are Good People, & Do An Excellent Job. THANK YOU JOEL!!!

Scott was exceptional in the way of towing a vehicle and providing safe transportation. Would certainly recommend and use again.

I had a breakdown on the freeway on woodstock, and called Ingram and they came and pickup my car immediately, the driver's name is Joe,hard working, industrious and punctilios, very human this Joe,the company need to keep him. Mass.

I pulled into a local QT gas station to use their air tank because I had noticed I had an extremely low tire and when I got out to turn the air tank on I noticed the out of order sign on it, I began to panic because I wasn’t sure what to do because I knew I couldn’t drive any further on the tire and then a Ingram tow truck pulled up next to me and introduced himself as Joel and said he noticed my tire was flat and the out of order sign and offered to pump my tire up, he also inspected the tire and found a nail in it so I was able to go and have it repaired, I offered to pay him and he politely declined, he gave me some business cards and I informed him that I would be using them for services in the future if they are ever needed and thanked him for his time and service. I would recommend Ingram towing to everyone. Very polite and kind driver.

Great service, Joel was great and Professional. Showed up on time and let me know when he dropped off my vehicle at the shop. Great company the only one our family uses. Highly recommended!!

Carlos was pompt, courteous, and professional. It took Carlos only about 15 minutes to pull the vehicle from a tight spot within a two car garage and then tow it to the mechanic for repair. Thank you Carlos and thank you Ingram Towing & Impound Services.

Broke down within walking distance. First person I meet is Carlos. I was already not having a good day, and Carlos helped me out as they just closed the office. It was easy to setup the appointment and within minutes Carlos jumps into the tow truck and drives me to to get my truck. Carlos is a great driver and maneuvered that towtruck expertly to quickly pick up the truck and drive me home. I called again and requested Carlos the next morning so I can tow it to the mechanic. Great guy and company.

On September 29 I observed an Ingrams Towing driver operating a vehicle in an aggressive manner on Highway 92 around 4:00 p.m. The driver cut in front of a school bus, weaved in and out of traffic, tailgated other vehicles, and made repeated unsafe lane changes while trying to get to a wreck. I recognize the importance of arriving quickly to assist those in need of towing, however this type of erratic driving is unsafe and creates unnecessary risk for the public. Towing in this case is not an emergency life saving service, and endangering other drivers and children on the road in the process is unacceptable.

Scott saved us!! He was friendly, fast, gave great advice, and even helped us get all my college students stuff out of his car and into mine. Will absolutely use this company again. Thank you for hiring such an awesome guy!

Scott was AWESOME. My sister was stuck on the side of road with a blown out tire. He understood our situation and worked with us. Super friendly, kind, and compassionate. He gave us recommendations on the best and reliable auto shops in the area. Gave us advice and tips on our situation, etc. Ingram really is the best company to go with. Family owned, so you know your money means a lot. Hopefully we’ll never need towing again, but if we do, Scott is definitely the man.

Ingrams driver showed up pretty fast even though it was Sunday morning. He was also very helpful and attempted to get the car started before assuming it had to be towed. My car had no power & wouldn't start nor would it shift into neutral and he explained how he could proceed. He was careful while loading the car onto the truck, knowledgeable and informative . Plus an excellent driver. The price was fair, and I paid exactly what I was quoted.

Lieutenant Dan did a fantastic job moving my ice cream truck. Very professional, and an excellent driver! Enjoy your ice cream!

This is not the first time Ingram has quickly made a tow for me…but this time they showed out. My guy backed our Rubicon right into the garage for us!! ??? They are seriously the best in the business. Always nice, courteous and responsive. Thank you Team!

Had a tire completely blow out on me this morning. Ingram towing was quick and efficient. They arrived within the hour when other towing services in the area quoted at least 3 hrs before they could show up. Our guy was friendly and knowledgeable and got us taken care of very quick which was great since the temps are in the 20's this morning. Thanks Ingram....you made a crappy morning a little more bearable. We appreciate your care.

Talk about a situation. We had a 69 Torino Gt at a shop and it ended up needing to be moved mid build. Well with that being said. The entire front end of the car was tore out from under it. Engine gone and transmission literally hanging by a thread. Ingram towing saved us alot of heart ache. They came in and way out done theirselves. Not only did He help us load parts but he waited and removed the transmission for us just So he could put wheel dollies under it to move. (An by the way these were not easy spots to get in and out of the parking lot was the size of their truck!!!) Beyond grateful for this company! Thank you guys again for getting our car home safe!

Dallas is amazing! Pulled a tundra and a camper after the camper slid off loose gravel. Made sure to get his card incase I ever need anything again. Truly amazing work. Thanks again Dallas!