What clients say about Interstate Batteries Distributor in Largo (FL)
I had two Interstate batteries right at the expiration date of the warranty of 30 months go completely dead because of a DUI device I have on my truck.. I took the batteries down to Interstate expecting to buy two new batteries..and instead they replaced them and installed them FREE of charge.. Interstate batteries are the best and I wouldn't buy them anywhere else but this store..66th street Pinellas Park..I can't thank you enough..works been slow and I really couldn't afford the $480 for new batteries..thank you so much
I can’t give enough thanks and praise to Nikki and Kyle for all they did for me! Nikki went above and beyond on so many levels to ensure that I had the best battery and corrected the errors and mistakes that other establishments had put me through. She didn’t have to but she cared and wanted to make it right for me. I will never forget her kindness and care. She was so knowledgeable and professional ; I wish I could do something for her besides telling the community that you don’t see this type of person or company anymore. Kyle was so very kind and professional and installed a new battery for me. He was kind so kind efficient, and knowledgeable as well. I highly recommend Interstate Batteries in Clearwater, Florida
Best customer service from Kyle. Very knowledgeable, really nice, and he made a suggestion to help protect battery life in the future. I upgraded my battery to a mid-range quality and paid the difference, after having two of the 18 month battery go bad on me before the end of the warranty period. They did honor the warranty both times.
Title: Warranty Refused — Terrible Service, Ruined Time & Money
I’m furious and fed up. My son brought in a battery under warranty and Interstate Batteries of Clearwater flat-out refused to honor it. They told him there was “nothing wrong” — yet he had to jump the car 4 separate times in just two days. That’s not a coincidence.
Not trusting that answer, we took it over to Big Tires & More, where they ran a parasite draw test and conclusively determined the battery was bad. In other words: the problem was real — and they refused to acknowledge it.
This location’s staff were dismissive, lazy, and uninterested in doing the right thing. They made excuses rather than standing behind their product or warranty. I guarantee I’ll never recommend or return here — and anyone considering this location should think twice.
I hate to leave bad reviews however this place deserves it. Last set of interstates I will ever buy. They avoid their warranty until it expires. 3/25 I brought two batteries in both tested bad cells on a liquid tester. They told me nothing was wrong with the batteries because they tested fine on a hand held voltage tester. One more month they were out of warranty.
7/25 I purchased a set of new batteries for a different vehicle. One month later they both were flat. I did a liquid test on these one bad cells in each. I brought to the warehouse. Same results. I was told liquid testing was a thing of the past and my battery’s were fine. He also blamed it on the vehicle charging system. I failed to tell him we use solar chargers to maintain while sitting. The vehicle charges at 13.5v. But what do I know just a dumb customer it seems.
In conclusion I’ve purchased interstates for 30 years!! This was the last set I will buy. Deka will be my new battery of choice with 3 times the warranty, better customer service at only %10 more cost.
In order to post this.. you have to select a star. I have an interstate battery that is under warranty. Spoke with a very rude customer service rep. I told him what I had been going through for the past 2 days to start my vehicle. Had to put it on a battery charger. Customer rep stated they would test the battery and if they found it was not holding a charge I would have to remove the battery out of the vehicle and they would have to keep the battery for testing purposes. I cannot be without a vehicle for 24 hours. I ended up having to purchase a battery from Advance Auto. He tested the battery and stated the battery needs replaced. He removed the battery. And installed a new battery. He waived the the $22.00 and gave me back my original dead interstate battery. Interstate battery warranty information does not State they have to keep the battery for 24 hours. Customer service was very rude. And I have filed a claim against your warranty policy.
First 2 batteries were interstate and I got close to twice the amount of life out of them. Than I went with off brand, big mistake. Nothing but interstate moving forward!!
Do not buy an Interstate battery unless you live in the Largo area…that is the only “Warranty” location in the area! My new boat came with interstate batteries… I knew one of the three batteries used with a trolling motor was not holding a charge… I called numerous facilities to see if they would warranty this battery and found out that only the Largo location on 66th St. would take care of this battery. I had tried to charge it a number of times and it would not hold a charge. I live in South Tampa I’m 71 years old and taking a marine battery out of a boat at my age is no small task and then carrying it to my vehicle and driving to Largo, added to my issues. I thought they would give me a new battery… My battery was 9/24 And was still under warranty. The not so friendly man at the front desk stated that I had to leave the battery for 24 hours so they could charge it. The next day I came back to their location. He told me it was fully charged and there was one slight abnormality, but overall the battery was good and I was not to get a Replacement. I drove back to South Tampa reinstalled the battery in my boat and within 24 hours the battery was dead again….the other 2 trolling motor batteries remained fully charged…so the boat was not draining the battery. I can’t tell you how angry I am… I feel like I was taken advantage of… And will never buy an interstate battery again!
Interstate Batteries Distributor is an amazing place! The staff is incredibly friendly and always goes the extra mile to help customers. I’ve had nothing but great experiences here, and I truly appreciate the specials they offer. The service is top-notch, and they make every visit feel personal.
A special shoutout to Niki—she is such a bright light and always so kind! She truly cares about helping people and makes the experience even better. If you need a reliable battery with excellent customer service, this is the place to go. Highly recommend!
Great prices and warranties. Would be 5 stars but they don't install batteries anymore. Not a problem for me or most people, however some people like my mother cannot change their own battery. Not everyone has the knowledge or the tools to do the job. If auto parts stores install batteries so should a battery store. Other than that the place is great.
Customer service used to be great now it is terrible & their top of the line batteries are lasting about a year & their replacement policies are not followed they find a way to get out of it. They have hours posted on door that they don’t follow & they don’t get back to you, it’s why more & more shops are not carrying their batteries anymore
Had a good experience with this store before, but not this time
I bought a battery from this store and once I installed it the car immediately started to act funny I would lose power when I slow down or if there's a speed bump even and that's completely unsafe so I went back to the store after an hour of buying the battery, and they told me sorry we are bot a mechanic shop go to a mechanic shop battery works perfect, it's your car!
I went to a mechanic shop and they told me definitely it's the problem is feom the battery!
Don't appreciate trying to put the load on someone's else shoulders, would respect taking responsibility of your faults!
Cannot express how well the customer service is at this location. Nikki, Mark and Russ along with the rest of the staff are very friendly and provide excellent knowledge on their products!
Excellent service, always have even the less common battery sizes in stock, BY FAR the best quality, quality control, and even the best warranty out there on top, just in case. Short story: abused/disused the last battery I got from them, entirely my fault, it had been so long since purchase that I figured best I just pull it and took it in with me for core fee when I went to get a new one, and they just handed me a fresh off the shelf new one FOR FREE! Turns out that excellent warranty had ~3 months left on it, so I figured a prorated discount for the 3 months early death, but NOPE: Russ was like Interstate Battery Warranty Policy, it’s not fully expired so this replacement’s free!!!
Made My Day - another forever project car owner…
Bought a Interstate Gold Battery 3 months ago, the battery went bad (a bad cell) of course in a tough situation. They did replace it at no charge but you would expect their quality control to be much better with a so called premium battery. THEN I get to the store and they will not replace the battery for me, you have to do it yourself, they say because of insurance! How can you be a Interstate Battery Store and not install Batteries! So I didn't have the proper tools so I had to use a pair of pliers and it took me 45 minutes to replace my own battery because I didn't carry sockets with me, they couldn't even let me borrow their Tools! So what use to be a premium battery isn't so much a premium battery and now it's make sure you have your tools and do it yourself. The guys there are very nice and did the testing on my battery but REALLY! I'm done with Interstate!
Men at counter took the time to test battery and find the exact battery that would be an exact fit to a specialized piece of equipment when manufacturer suggested a battery that did not fit securely. I do not blame the dealer for what they suggested, because everything pointed to the poorly fitting battery. Our business is very grateful to our local interstate battery dealer for taking the time to find the perfect fit. Thanks again!
Awesome service! Had an issue with West Marine batteries (never buy those) and the guys, and gal, at Interestate took great care of me. The batteries o needed just happen to be made the same week and in Tampa FL.
So they are nice and fresh.
FYI… West Marine batteries are made in India. By the time I got them with shipping and time… they were already 5 months old. Add to this, to save on shipping weight, they old fill them around 1/4 with water. So that were basically going bad when I bought them. Tried to return them and the guy told me they were four days out of warranty.
It was only $1000 gone.
Interstate has a longer warranty and much fresher and AMERICAN MADE batteries.
Buy “Made in the USA”!🇺🇸
Interstate is like the McDonalds of the industry. Prices are fair, consistent quality and good customer service. Russ at the pinellas park location replaced my battery quickly with a VERY fair price. Trust them over the shady battery & tire shops..
Its been a few years since I've been here, but I remember they were friendly. Had a new battery put in my Jeep, then 3 years later a warranty replacement. In and out quickly. Showroom had other types of batteries available, so I but some AAA and AAs.
Got there last minute, needed a battery for my Rx7.
I got a battery. Used, $57 out the door. Guaranteed for 6 months, but I doubt I’ll ever have issues with it. It’s got the juice.
Thanks guys! Especially the gentleman with the old Camaro who knew exactly what type of issue I had been dealing with.
Great batteries that last just as long as a new one for the price of a used one. They are great at what they do and also quick. They won't rip you off and will give you a great experience on top of a great quality used battery of that is what you want or they sell new ones as well. Either way this company is the best used battery place in the saint Petersburg area (I have tried all of them)! Keep up the great work!!
Fast and friendly service. Did not, however need to make disparaging remarks about my 6 year old Steve’s Battery Warehouse battery. Also watched as he tightened the Positive terminal last and he never cleaned the posts or my terminals before reconnecting.
My battery had been dying requiring almost daily jumps. Called in and explained my problem. Russ was very helpful, told me to come in and was able to resolve my issue in 10-15 minutes. Replaced my battery and sent me on my way.
Interstate batteries are great. Team was extremely nice and professional. I won’t be going anywhere else.
Cliff and crew are awesome came in with a dead battery they replaced it for free within 10 minutes. Been going to them for years for all of our work trucks ,always very helpful with great customer service and prices:)
Thank you as always!!!
I wish to sincerely thank Cliff and the technician that helped me today. Both exceeded expectations when it comes to customer service. Randy you have a great team there. If you need batteries for anything I highly recommend this location without reservation and I promise based on my experience you will not be disappointed. Outstanding...
Always professional competent and customer focused. I have bought 5 Interstate batteries for 5 different cars, latest for my 2013 Ford Edge, at this location. Best battery ever. If you have battery needs this is you one stop. Thanks again guys.
This place is amazing! Not only are they the absolute best, but they went ahead and did their due diligence when my battery started acting up. I highly recommend these guys for their amazing product as well as wonderful service. And the sales person Russell really made it enjoyable with his kind demeanor!
The best!
Great customer service. Quick in and out. Warranty issue with one of the batteries I purchased, no questions asked, they swapped it out and restarted the warranty clock.
Dependable product, friendly staff and great customer service. Can't say that about many businesses.
Website
