Do not bring your car here! They will damage it and take no accountability! They’ll claim to do an investigation with 0 results of it, lie to you have 0 communication or follow up, and falsify inventory forms. This place needs to be thoroughly investigated and under new management immediately! Lawsuit waiting to happen! 0 STARS!
Stole my toolboxes and tools said they seen it come onto the yard but never got back to me about how my belongings miraculously disappeared. They said they would get back to me but never did. Also I’ll add that I was promised by both my insurance and their staff that my stuff would be safe until I was able to get my belongings out. This was my livelihood everything I worked hard to earn was in that truck.
Omg they are SUCH LIARS. They sold a car saying everything is fine but when it came I soon found out that the transmission is messed up! They try to cover up their lying/ greedy selves by telling you that you get the car “as is” but if they had any integrity or any morals at all they would be honest from the very beginning. They know VERY WELL everything that is wrong with the cars that they sell but will straight up lie to you so that they can take your money. I am so disgusted with this company. Immoral, shameless, money hungry people.
Seeing what legal actions I can take as they are by law required to disclose such major issues
Took a week to tow my car, going on a week that they've had my car. Over an hour on hold so far between 2 different days and I've still never spoke to anyone. Along with the rest of the reviews that aren't from bots...not good business being done here it seems.
My insurance company gave them the green light to pick up my vehicle. Took 2 days for them to try and tow my vehicle after it being in a car accident. My apartment complex had the vehicle towed through a different company instead because I was instructed to take off my license plate.
These Guys Are Very Friendly, Very Knowledgeable, and They Went Above and Beyond In Assisting Me.
I Would Do Business With Them In a Heartbeat, and Most Highly Recommend Them and Their Services.
I bought a car that was misrepresented. I tried to contact the Clearwater office, but the people who run this place are very disrespectful and discriminate against me when they heard my accent. The customer service is very Bad too they just repeat over and over the same lie that the car was run and driven when was accepted. Very high taxes twice as Copart.
Do not recommend doing business with this auction house
You have to be a dealer to participate.
Geez why?
No dealer is gonna by a car messed up, when all electrical is coming.
But those who have low budget a d can fix a car are all screwed.
Why is the people with money get the deals the public is closed out?
Now that we do not have Salvation army auctioning off cars, where can the general public go?
OVER ALL SCAM WITH INSURANCE COMPANIES!!! NO ONE KNOWS WHAT THEY ARE DOING THERE. EXCEPT HIGHWAY ROBBERY!! PUN INTENDED..
Progressive totalled toyota 4runner thats fixable!!!! and drove 225.miles! These 3 dingys
Call me for info! Yes 3!! None of with speak English well! Robbery and rude! ...I still don't believe it!! SUPPOSED TO BE ON WAY AT 3PM AT 445 THEY SAY NOT TIL TOMORROWLAND....
@Clearwater,FL location.Terrible way the bidding business is done!! I bid only, was a highest bidder on the car, I was following the auction online, and turned out I was the highest bidder for 2K ( My high auto bid), said the car was sold for 2K, I kept on checking thought I won, but I was never awarded the vehicle. When I called the location, they said the reason I did not get the car because the was the live bid for the SAME amount at the location! Now How Are 2 people able the bid same amount, shouldn't the next bid be a higher than the one I posted?? regardless where the bid is coming online or live, you can't bid the same amount and than win, It not how auction works!! Advantage to live bidding??, well you change $30 online bidding fee shouldn't that be advantage?? Or you awarded the car to someone you knew at the location?! seems like illegal activity to me! Sad there are no penalties for these big companies in order to follow fair guidelines, or they only follow when it benefits them?
My car was recently totaled, and IAA handled it for me. I had taken my things out of my car and signed it off, thinking I had grabbed everything. A couple weeks later, I suddenly remember that I had left a CD in my player. I called back the moment it suddenly hit me and explained the CD meant a lot to me, and immediately the kind woman on the other end of the phone had someone check if the car was still on the lot.
It turned out my car had already been sold and taken to whomever bought it. I thanked them for their time and efforts.
Later that day, I get a call back from IAA and given amazing news. Not only had they located where my car currently was, but the person who took it there had taken the time to drive back and recover this CD, and they would mail it to me. I was floored - IAA did all of this for me, out of the kindness of their hearts.
While I had told IAA that the CD meant a lot to me, what I hadn't shared was that the CD belonged to my recently-passed husband, and it was a CD recording of him and his band that he would listen to review before his gigs. This was a band that played rarely, and it would not have been easy to track down another copy of this CD, especially as it was one he had burned himself.
I can't properly express my thanks, for there are no words in the English language that would convey the utter depth of my gratitude. The employees at IAA are GOOD people, kind people, who went above and beyond. I plan to write a letter to management to express these same sentiments, as I hope to know that everyone at IAA knows just how amazing their people are, and how their employees are a reminder that there are, most certainly, good people in this world.
Thank you, from the bottom of my heart.
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