This rating is based on customer reviews, inventory size, pricing, and service quality
Based on the latest reviews, Kotakis Towing & Recovery LLC in Clearwater, FL earns a strong 97/100. Sentiment is highly positive: customers praise professional, courteous drivers (often mentioning Rudy), clear communication, fast same-day pickups, no haggling, and fair, top-dollar offers paid in cash. Service is reliable even in tricky tow situations, with punctual arrivals and helpful follow-through. One outlier cites poor phone etiquette and difficulty finding staff in person. Reviews focus on towing/junk-car buying; details about parts inventory, yard organization, or ease of finding parts are unclear.
Address:
13217 Automobile Blvd, Clearwater, FL, United States
What clients say about Kotakis Towing & Recovery LLC in Clearwater (FL)
I gave this place a solid 5 stars for how professionally they handled the situation. I parked in the wrong spot and got towed, which was obviously not ideal but completely on me.
The staff were incredibly respectful and everything was taken care of quickly and smoothly. There were no issues with the company itself, but it was a good reminder to double check the signage in the future.
Target tourists. Towed our car that was parked in a handicap spot, my uncle just had knee surgery. He was in severe pain. Told us oh well you're paying in cash. Which i thought was very fishy. Will not be back to clearwater. And reading in a lot of groups its a thing there. The restaurants hotels all survive on tourism if you treat people this way, why would they come back
Hostile experience in a Largo mobile home park today here in Largo. While there to help my mom unload after a trip to Costco, a driver snapped a pic of my car at 252, jimmied and lifted my car @258 while I’m literally sitting in the front seat of it. They’re obviously trying to make easy $$ by prowling on our 55+ up community. My mother is 78 years old…& this is how this company is choosing to treat their senior citizen neighbors. Despicable. 73.50$ drop fee later, I’m not happy & will be cross posting reviews for them everywhere possible me.
They towed my niece's car her first day at work, she has not received her sticker yet they just want money. Horrible people. Even when her boss took her to pick up the car and told them she was an employee they still charged her.
And like I said before , unprofessional, he’s nothing you described him to be . Why would you try to tow someone’s car if they were getting in it? To get money yup. He didn’t want to have a blank trip with no pay. AGAIN as stated I called and he said one thing about why it was being towed and the company said another. YOU DONT JUDGE A BOOK BY ITS COVER. MONEY HUNGRY COMPANY THAT HAS A 1.5 review lol . Such a great company that speaks so much about YOUR COMPANY! UNPROFESSIONAL!!!!!!! NOTHING ABOUT YOUR COMPANY SPEAKS PROFESSIONALISM! I hope he enjoys the money he was so eager to have. Have a blessed day!
Yes they are the worst towing company ever. The white guy with tattoos all over his face is the most nastiest person they have ever. How do you people have such ugly hearts! This company just wants money. That’s it .
The worst tow company ever sketchy people they like to pick on young people Not a good family business and when you called to complain, they hang up on you do not use these people I would use Clearwater Towing
These people towed my 17 years old daughter’s car for parking over the parking line. It was parked and towed from our apartment complex where she parks every day for the past 6 months. When I called they said towed due to an uneven parking. Such a fraud!
I came home one day and somebody was in my parking spot I called kotakis towing and they were on the job immediately they did their job fast and efficient you can't ask for more better service from people like that
Mi opinión respecto a esta compañía es un verdadero desastre, primeramente no hay ética, y el servicio es pésimo. Nunca la recomendaría, ni sikiera a mi peor enemigo. No merecen ni tan sikiera una estrella lo k tuve k ponerla para poder publicar mi opinión .
Car was towed from Clearwater beach. When I went to go pick up at 10:30PM there was no one at the office. I called 2 times and someone told me that the guy should be back in 15 min giving me all the attitude. Also when I called to find out where my car was I was told they are open 24/7. Why are you holding my vehicle hostage? Terrible service hole in the wall. Deserved 0 stars. Almost called the cops on them. Worst people I have ever dealt with. Not sure how they even got a business license
quite literally the worst company i’ve ever had to deal with, EXTREMELY unprofessional. They towed my car, and ended up popping my tire then wouldn’t even consider taking responsibility called multiple times to which a lady just hung up, then they proceeded to ignore every single call. I sent them emails and explained the situation to which they responded as pictured. Claiming my tire was popped prior to them towing it, which just isn’t true. absolute p.o.s at Kotakis! <3
On November 24, my truck was picked up by Ray, a tow operator. Unfortunately, the experience was overshadowed by the unprofessional behavior of his passenger. She made unwarranted and demeaning comments about my wife's income, baselessly claiming we were "poor" without knowing anything about us. She also boasted about her own vehicle, a 2024 pickup truck, in an attempt to assert superiority.
Additionally, her behavior was offensive toward other residents in the community, who were understandably upset by the tow truck driver's reckless speeding through the neighborhood. The female passenger further aggravated the situation with her disrespectful and unprofessional comments.
When I raised these concerns with the manager, Jose M. Rivera Jr, I was met with defensiveness and dismissiveness. Instead of addressing the situation, he dismissed my concerns as people being "mean" and even made unfounded allegations, such as claiming a resident tried to get into the tow truck—something that never happened. To my dismay, the manager ultimately hung up on me and refused to address the unprofessional conduct of his staff.
Adding to the frustration, the company has not provided me with a bill of lading or any proper communication, despite having conducted business with them. This lack of professionalism from both the manager and his team is concerning, and I question why any property management company would choose this service to represent them.
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