Let me start off with saying these are the most kind-hearted professional people. Amy the front desk customer service representative was so professional. She was able to get me in for a Freightliner Cascadia steering wheel adjustment. While I was there I noticed my clearance light on my trailer out. They took care of that as well. Even though their day was busy for 1 hour labor, they squeezed me in. Corey was the technician that was so kind to do the work. I advise calling ahead if you're a semi-truck driver to make sure they got room in the yard. That is if you have a trailer under you. Again I cannot emphasize how professional everybody I spoke to was. The shop Foreman and the owner were very professional and courteous. It's not often as a semi truck driver that you get a shop that is willing to work with you. Labor costs were fair. Again I emphasize very professional people I cannot point out how nice these people were.
Very pleased with the service, professionalism, and commitment to repair the vehicle and have it ready earlier than promised. I will be bringing this vehicle back in the future if any repairs are need and refer all my friends as it is hard to find a garage as good as Suncoast Fleet Services.
Corey was my main point of contact and I give him an A+ for helping me. Colin was the mechanic and he also deserves an A+ for fixing the vehicle and meeting out deadline.
Thank You both.
Customer service was lacking. After having my vehicle for two weeks, I paid the bill and drove away only to discover my vehicle was driving worse than it was when I dropped it off. I called the shop and the service manager asked me to return as soon as possible so they could try to figure this out. When I return, the service manager was at lunch however the owner was sitting at the counter. When I explained to the owner, what was going on he became quite defensive, and became rude & condescending when I questioned why my vehicle was driving worse than it was when I dropped it off. I considered walking out but I had spent close to three thousand dollars for service and I did want some sort of explanation other than “ it was nothing that happened here”. at that moment, the service advisor returned from lunch. The owner stomped off in a sort of tantrum saying I was not listening to him and he will not deal with me and he walked out of the shop and down the street. I stood there in somewhat disbelief. The service advisor seemed to empathize with me and assured me that if I left the vehicle for a few more hours, they would try to figure out what the new issue was, which I decided to do. The service advisor called me after a couple of hours to tell me they had discovered the problem. Apparently their technician did not reconnect the sensor, causing the new issues in my vehicle. The service advisor told me that the the technician had reconnected the sensor and as simple as that the new problems were gone. I was relieved. But I was quite upset and shaken. I had not been spoke spoken to the way. The owner of this business spoke to me from any other establishment. It was unacceptable. Especially considering the service advisor called me to tell me that they had neglected to reconnect the sensor. A week has passed. I still have not heard from the owner or anyone from this shop with any sort of apology or explanation of why I was treated so poorly, spoken to so rudely and unacceptably. On my behalf, I stayed calm and respectful while I was at their shop, somewhat in disbelief at the way I was being treated. With that said, I cannot recommend this business. I will look elsewhere in the future.
Clyde was incredibly knowledgeable, helpful, and quick to respond. His guidance with our diesel pusher motorhome made all the difference and contributed to a great outcome.
This place is a hidden gem for RV repair! We have had a lot done on our RV with them and the level of service is impressive. Amy is so knowledgeable and helpful. She shops around for the best priced parts and gives great recommendations. I highly recommend you give Amy a call!
I had a wonderful experience with Colin, they were able to get my inspection done on short notice and worked with me to make sure everything was done the same day. Great company, we will use them again.
This has to be the worst mechanic I have even been too I bought a 2005 ram of Facebook and I brought it to them and they charged me an 800 fee to check the truck from top to bottom I asked them is it worth fixing they told me yes after I put 13,000 dollars worth of parts suck as new drive shaft and new heat core etc they told me that the car would be fine after that after I pick my car up I tell them it is is not running right and then they tell me the motor has blow by from one day to the next they scammed me out of 13,000 dollars I spoke with the manager he said he is very sorry and was going to compensate me to give him two days and he would call me back I never got a call back as a young man I told them that this was my first truck and they took advantage and got as much money as they could out of me absolutely the worst company would not recommend them for anything. And every time I called to get information on the truck the employees are absolutely disgusting and rude to the way they talk to clients
My 2021 Sportscoach 40' MH was not able to shift into gear. I called Suncoast and had my coach taken to their location. I let the service writer Amy know that we were full time in our MH and needed it back as soon as possible. They were able to get it in that day and called the next day with the diagnosis and estimated cost of repair. Parts were ordered and it was ready for pickup 3 days later on the same day parts were received. I was impressed with the quickness and frequent communications throughout the repair. Our issue had already been looked at and "repaired" at a previous Freightliner dealer. The $3000.00 dollar repair they performed at Freightliner lasted around 150 miles when the ABS light came on again and the unit would not shift into gear. So far, the repair Suncoast made has fixed all the issues we were having. It was a pleasure working with Amy throughout this process.
21 Newmar New Aire in for service. 4th owner, so no idea of past history with the rig. Gio caught many maintenance issues that were not kept up by previous mechanics. Excellent service and thorough inspection will keep my RV running as it should. Amy is a do it all service advisor, with great experience, solid communication, and looks out for the customer by way of saving them money.
Highly recommend Suncoast fleet services.
Thanks to Amy Rigsby for her expertise with RV motorhomes. She made me feel that I was in the right place for service on mine. Shout out to the service techs Corey and Joe also for great service.
Found this place online. I was a bit nervous at first due to other reviews. Personally I was quite pleased from the initial call.Collin was polite and very professional from the start. He was honest and kept me in the loop the whole time my truck was in the shop. I went in for a broken radiator and they were prompt in attending my needs. Thanks to Corey who performed the repairs. Job well done sir !!! The price was reasonable and they had me out in a reasonable amount of time. Amy was very helpful in dealing with my warranty issues. Thanks to all of you! Very family oriented company.
Jackson. Thanks for Your Dedication and Professionalism. Service like the one you provided to my Truck, makes the difference. Excellent work. Thanks again..
GOD BLESS YOU ALWAYS.
Jorge Ramos
Thank you so much for getting our vehicle back to us in time for our event on Saturday! We were worried we’d have to cancel, but you truly came through and had it ready within just a day or two. We really appreciate your speed and reliability.
Needed a replacement fuel/water filter for my old Detroit 60 series. Clyde picked up the phone and got right to the point. The part is not readily available but he found a place that custom builds . The price was a little shocker but it would bolt right on so I ordered it. Paperwork, credit card processed and email in no time. Very professional and caring. Who could ask for more? Very pleased with the attitude and concern. Will definitely be doing more business with this company again. Thank you! ? ?
Service was spot on! Pictures of the service while in motion was a nice touch! Even when a light was out when we picked up the motorhome they fixed it immediately. The light looked like it was a tough one to replace Nick , I do believe said” NC”! Great job, we’ll be back!! Thanks to the tech that fixed the light.
I can’t say enough great things about Amy and my ‘89 Jeep! Amy went above and beyond to make sure everything was running smoothly, and her attention to detail was outstanding. She knows her stuff when it comes to classic Jeeps, and it shows in the quality of work and care she puts in. My Jeep has never run better, and I have Amy to thank for that. If you’re looking for someone who is knowledgeable, reliable, and truly passionate about what they do, Amy is the one! Highly recommend!
I had my 2019 Thor Majestic generator serviced came in with a fuel leak. From start to finish they took great care of me. The office staff Amy and Collin were both so helpful and made things so pleasant. They had great communication and kept me informed durring the whole process. The service technicians Charley and Nick also went above and beyond they got me back on the road in no time and really cleaned things up. Nick took the time to walk we though the unit to go over the ins and outs as I am a new RV owner. I highly recommend Suncoast Fleet services they will treat you like family and get your mechanical needs taken care of. Im confident that I choose the right crew and we will definitely stick with them over the coming years with our new RV! Thanks Suncoast!
I HIGHLY recommend this Team for your RV/Fleet/Vehicle needs.
They're outstanding and thoroughly professional workmanship, along with a report and pictures of everything, were above and beyond anything I ever experienced in vehicle maintenance.
We adore Amy! ❤️
Give them a try, I promise, you will not be disappointed.
They did a 53 point inspection with pictures and recommendations for future work, on my RV.
I think imma send them food today.
Special thanks to Jackson & Warren, great job!
Had a steering air bag that blew n hard to find, they found it, went and got it and stayed late to get me fixed and back on the road. GREAT people highly recommended for there area
I had exceptional service with the owner Clyde as well as his mechanic Collin. They did an excellent suspension job for my Mercedes-Benz Sprinter Van. Thanks to SUNCOAST FLEET SERVICE. a 10/10 job.
Second time they have serviced my Monaco coach. Good experience both times. They communicate well are friendly and competent. Nice they photograph work before and after repairs. Thanks guys!
I took my travel trailer in to have the brakes adjusted. Victor my service advisor and Duane my technician did a great job! It didn’t take very long, and everyone there was so friendly, you can tell how much pride they all take in their work. Not only are my Camper’s brakes stopping so much better, these guys took the time to answer my many questions, and offered advice on how I can improve my towing experience. I trust them completely, and I would definitely use them again if needed.
The gentlemen here are absolutely fantastic! The bolt on the fender broke in half and I had taken the truck to another shop that was a little closer first. At said shop (Blackwater Diesel), I was told that I would need a whole new fender. Then I was told they could put the road crew on it but parts would, "more than likely, have to come from Tampa and it would be more expensive." After trying to get over on me, I flat out told him if he didn't want to work it, I would find someone else because after market parts don't need to come from a dealer and it was just a bolt. He then told me that they could, "possibly drill it out and replace it." I decided to look for another shop in the area and that's when I found Suncoast! Vic told me to come right over and they would see what they could do. I pulled up, they finished what they had going on, came and looked at my truck and told me they could fix it no problem! They put Collin on the job and he had me back on the road in an hour. It wasn't a major job, but the honesty and integrity of the guys here, absolutely deserves a 5 star rating! The fender is secure and I've been on the move! I am so thankful to all the guys here, they were professional and courteous and I absolutely recommend them to anyone who needs work done! Thank you guys so much for taking care of me and keeping me on the road!
These guys were GREAT! I had an unfortunate mis-hap when I backed into a very narrow loading dock and my passenger swinging door came off! Looking at having to buy / install a new one for an astronomical price, Suncoast was able to salvage the door and remount for a GREAT price and provided FAST, EXCELLENT service - will certainly go again in the future.
Long story short, my truck decided to lose the driver's side rear wheel at 45mph. Jackson from Suncoast fleet services was there within the hour with enough tools and parts to take the whole truck apart if necessary. New brake drum, new wheel studs and new pads on both sides. All promptly and professionally installed. Back on my way like nothing ever happened, and in no time at all. Just your average Sunday I guess!
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