Been there only a few times but would definitely. Be the place to go for me. Staff is super friendly and helpful especially the lady at the front desk she goes beyond to help I believe her name is Brittany (sorry if I got the name wrong front desk lady) lol. Kyle stook to his word with prices. Other places change the price on you once you unload everything.
I've been taking my scrap aluminum cans here for years. Service was a little slow this time even though they weren't very busy but the person helping me was very cordial. The cashier was very nice too.
We love this scrapyard! We've been going a couple times a week for several years and we have had only excellent experiences! They have great prices and an awesome staff! They make it easy to scrap almost anything.
This place is the worst place to scrap anything. DONT give this company any business. They are greedy, raw materials are at an all time high and they are currently offer all time low scrap prices. They used to be a good scrap yard, NOT ANYMORE!!!! If you live in collier county Mondays the county picks up bulk items for free, let them pick up your items for free and save yourself the fuel and time to load and unload. This company doesn’t deserve hard workers business. Or use another scrap yard trust me it’s worth the drive to go somewhere else.
So you call first to get prices from them, they give you some high numbers and when you show up, they take your stuff and pay you the least amount. They are the biggest ripoff, stay away from this place.
First time in since new owners . I took in 1/4 inch clean steel. They gave me 1/2 of what it was worth. They paid me $4.50 for 100 lbs, where as state wide it was going for over $8.00 per 100 lbs.iI have a huge amount of scrap and will be taking it somewhere else.
Giving 1400 hundred pounds of clean medal and getting $63.00 was wrong. Go somewhere else
I had 137 lbs of crushed aluminum cans. They subtracted 14 lbs because it is their policy incase there is water or debris. Straight up theft. Never happened when Garden Street owned it.
Parking is terrible, they weigh in kg and pay in pounds to make things more confusing, if you do the math it doesn't add up to the correct weight (this allows them to steal weight from you in the confusion because nobody weighs scrap before they drop it off, they told me painted aluminum is worth more than clean shiny 6061 T-6 EXTRUDED ALUMINUM. The Latin guy is racist and Price changed from 63cents to 40cents from him 1 hr later Between the 2 employees that rung me up separate times. The Latin guy was very unexperienced in identifying metal. Had 2 carts of aluminum. 1 clearly was dirty and the other was so shiny you would go blind. He said they were both the same and painted was worth more. The lady in the front office has no experience identifying metal also and says that extruded aluminum changes into non extruded because you cut it with a saw. These people are insanely dumb and even called me hostile for explaining how an extrusion is made. The molten metal doesn't just drop out of a crucible and shade itself. Has to run through rollers and dies= extrusions created from large solid billet/ingot. I feel like they stole my money and never will I bring my metal fabrication shop scraps there again. I'm calling the bbb and reporting you! L&F is much more friendly and knowledgeable.
Poor customer service. I had to ask 3 different people where to go and what to do. I was wandering around the scrap yard and not a single employee asked if I need help. I do like the fact that they pay you for scrap.
Every few months im bringing telecommunication wire 50% coper and they pay 0,20c to 0,15c per pound for code ICWLC1-50%.
Today i brought same wire and they quote me 0.01c per pound. Also they changed the code to IGW.
Same wire 90% down price?
I spoke to supervisor Alex and he told me its because prices are down.
That's how they treat customers.
This place getting bad.
better find new spot for scrapping.
I called on a Wednesday to get a price on aluminium wire. I was very specific on what it was. She said .61 cents per pound. Having been offered over 2k lbs of it from my work, figured it was a good opportunity. rented a trailer today, loaded it and called again to see when they close. Again asked the price of the wire. Again quoted at .61 cents per lb. When it was all said and done I got a receipt for $32.....when I told her she said .61 cents she said "I give out copper prices cause that's what most people call for" even though I was specific not once, but TWICE about what I had. Not only was it a waste of money, more importantly me and my sons time. Lady needs to stop staring at her cell phone and pay attention.
I used to come there everyday to pay bills and make money got real close to everyone that worked there even on a regular basis I'd get water from the dispenser in the office an my husband didnt pick me up the other day before he went on the scale I'm 103 lbs so didnt think nothing of it went an got water then west one of the employees started complaining an was all mad I stated deduct the wieght for trash . He would not . Then the next day my husband goes into there establishment an is told to never come back over a 4 dollar difference on a white goods load there obviously not as close to us as we were too them
The employees are friendly, professional. I always enjoy going here to sell my metals. Even tho fort myers lots pay more i prefer to come here due to friendly employees and fast unloading they always have a crane operator and the lines are moving. Jim runs this place smoother than a bald guys head. Nothing but positive opinions about this location, its employees and the facility itself. Never got a nail, they keep the lot clean. The whole place is a joy. The huge metal pile in the back is a sight to behold, a garden of white steel and aluminum, just beautiful. The bird watching is good as well, with a vast selection of wild scrubs and rock dove pigeons in their natural environment. ?? you will never wait in a long line, or deal with rude employees like is common at many scrap yards. Prices are not the best, true but I have never been cheated on the scales. I rather get paid 5 per 100 in Naples and deal with a friendly staff and clean facility, than end up in fort Myers with a nail in a tire and an employee with a rude attitude. I scrap as a "hobby" because I enjoy it, and I hope that this location stays around with its good employees, and fast service. A huge plus is being able to SEE the scale readout, several local yards WILL NOT let you see the scale readout, which always makes me nervous and distrustful. In and OUT QUICKLY that's a plus for me, I wish they were open later on weekends but I understand employees need time for themselves.
Im very disappointed from the lady that pick up the phone ,I tried to call around 4 or 5 times and as soon as she finish saying,,good morning,this is Garden st iron how can i help you," and than she just hang up the phone ,this is something that is unexplainable stupid and nit professional at all ,im trying to spend money thre but she just hang up on me ,I really dont know how this guys do business there ,but if you trying to connect with them just try somewhere else ,they will not help you ,not with this rude lady on the phone
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