Stopped here for a quick oil pick up once my car alerted me I needed oil. The gentleman at the counter saw me opening my hood to measure the oil and came out right away to assist me. He helped me find the oil I needed and even helped me open the cap and pour it in! He was so friendly and such a nice guy. I appreciated his help very much.
I have gotten several parts for my Sprinter and Pathfinder here and the experience has been great! I even can get hard to find parts and the prices are reasonable
No masks worn by the employees here, at all. It used to be nice to have a locally owned auto parts store in town, but they don’t seem to care about the members of their local community.
Nice guys behind the counter willing to assist. 4 stars because kinda pricey but it saves on a long drive seeing as it's the only auto parts place in southbury
Wow awesome customer service. Great place, I just love the environment. The minute you walk in the door you dont want to take your car anywhere else. Thank you for everything:) they even changed the car clock to the correct time for me. It's the little things that make a difference:)
At Parsells Auto we enjoy (now about a dozen of) years of a qualified, reliable, courteous service of our cars which gives us peace of mind and great value.
I love my car, and I'm super paranoid about it. Due to the wealth of knowledge I've found, and the well above average level of work they do for me I won't let anyone else touch my car. If you aren't wearing a Parcell's Uniform don't even pop my convertible's hood. If you call and there is a couple day wait because they are busy, it's well worth the wait.
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