What clients say about Car Guys Automotive in Berlin Township (CT)
Had to change my five star to three because I guess John messed up the paperwork by not sending stuff in. I heard he messed up other peoples paperwork too. The other guy, forgot his name, did a great job getting the situation fixed.
Wow almost a year ago my fiance and I left separate reviews for Carguys just to see they had the reviews removed, as well as other bad reviews. This is not a 5 star business!! They sold us a totaled vehicle for over $20,000.00 and we have the report from the body shop to prove it. The vehicle was in multiple front end collisions with junk yard parts- including the subframe- which was never properly aligned because the vehicles frame was severely distorted and impossible to repair. They sold us a scrapyard quality vehicle with a huge price tag. We came back multiple times for repairs, nothing changed and the owner acted like we were the problems and eventually stopped responding. It’s not unreasonable to expect a near perfect vehicle after dropping over 20k…
Don’t waste your time and money here. Go somewhere that values their customers, doesn’t delete their reviews, and accepts responsibility and offers solutions to problems with their vehicles.
I would recommend this company CAR GUYS to buy a good quality car from they have my support and I like to share with everyone come check them out they will guarantee you a vehicle
Jon from car guys was extremely helpful and patient with me and my family when helping me! i am so grateful for how much he cared to make sure i got into the car for me, definitely recommend this place!!
John was 100% honest and real with me and my sister. He did everything in his power to make sure that I leave the lot with the car that I wanted. He couldn’t have been anymore helpful, I really do appreciate it!
Great great great customer service. John is the most honest and helpful business man i ever met. He was able to get us a good deal and from the time we walked in it was nothing but good vibes.. thank you again John for helping my brother get his dream car you are the BEST!
I waited a few months to give a review, but I can honestly this is the most honest best used car dealership in CT! Jon was so helpful from the shopping for a car to finding the best monthly payment for ME and still till this day any issues I have with the vehicle he is always a call away to help! I will definitely be referring all friends and family to them!!! 10/10 recommend!
Got a beautiful car ! And they went above and beyond to help me out especially since they knew my previous car was totaled in an accident and I had to return the rental and was going to be carless ! They made sure that didn’t happen !! I would deff recommend 10/10 thank you again !
Thank you to the car guys !! Great experience with zero hassle ! Would definitely do business again and come back whenever we need to purchase another car. Overall I have zero complaints.
John was great from start to finish he got me approved when my credit was poor helped me threw it all to know I have a beautiful truck with a way to rebuild my credit I will definitely come back if I need another automobile!!!!!
Amazing Experience! It was a pleasure working with the owner he’s was Friendly, Quick, and easy to work with to get my new car , even with a few minor bumps in the road he still managed to get me into a car by desired date. Thank You Car Guy!
Helped my son buy a car here several months ago (and kept forgetting to leave a review). Great place and experience. This is not one of those huge "mega-mall" car lots. John has a small, curated selection of good vehicles. He is attentive and helpful, not pushy or annoying. He made sure everything was right. Highly recommended.
Thank you so very much Car Guys!!!!! Jon is the man!!!! I have never been to a car dealer that actually wanted to do what what best for the buyer, Jon helped me so much, he was very caring and went out of his way several times for me!!!! I HIGHLY RECOMMEND CAR GUYS!!!!!! Best Dealer I’ve been to, if you need a vehicle go to them. Again thank you Jon for all you did for me….
Thank you CAR GUYS ! Had an easy professional experience buying a used car for my wife. The guys were very helpful and easy going. Walked me through the whole financing process and gave me a great deal. We waited 30 days before leaving this review and, The car has been great to us ! Once again thanks guys! I have no issues and no complaints. I would recommend to all my friends and family. If I can leave a sixth star I would !!!
I highly recommend Car Guys Automotive to anyone. I wanted a reliable mini van for my family when we take trips this summer, so I came across this vehicle at Car Guys for a reasonable price. John, the sales representative, was so kind and honest. He wasn't pushy and he didn't rush the car buying experience. He was so helpful with making sure I was at ease with the whole process. They even have a 30 day warranty that covers any mechanical issues with your purchased vehicle. That just shows the extra step they take to ensure that you're safe and satisfied as their customer. I picked the right place to go to!
HIGHLY HIGHLY RECOMMENDED !! I went and purchased a car for my 17 year old new driver son. The car was exactly as advertised. The salesman was a pleasure to work with and went above and beyond to assist us in the buying process. I have absolutely zero complaints. No issues at all. Will definitely recommend and do business again down the road. Honesty goes a long way & very respectful people. THANK YOU ! MUCH appreciated will recommend and refer all friends and family of mines. Such a blessing to find local small dealership with integrity willing to work and accommodate my schedule and budget. Once again, thanks VERY much and appreciate it !
Honestly best place I have gone too John, was very polite and very helpful. I recommend this place to whom ever is looking to get a vehicle. Im very happy with my car.
I recently bought a 2012 ford f150 from the car guys and the whole experience was great. My salesman John was very knowledgeable and made the whole process easy. They weren’t pushy like most used car salesman are. I would highly recommend these guys to anyone looking to buy a used car. I know in the future I’ll definitely be back.
We Walked in and were welcome by a great salesman John! Answered every question , took heed to our want and worries , he was very respectful and helped this transition in to our new car a EASY one ! We HIGHLY RECCOMEND !
John is a excellent he definitely knows how to put u in a car. He knows wat he talks about and I wanna thank him for putting my family in a safe AUDI Q7... THANKS JOHN.
This is one of the best car places I’ve ever dealt with! It was an extremely easy process to finance my vehicle and the customer service is amazing. Highly recommended.
Wanted to write this review to give thanks to John for getting my wife into her dream car and assisting her with what option was best for her. He deserves the five stars ! Very professional and the perfect businessman. I would recommend him to anyone trying to find good reliable cars for a loved one.
I was looking for a car for my daughter. I called john and asked him if he had anything in her price range. He then tells me that he will check and call me back. About 10 mins later he tells me that he’s got some cars, and for my daughter to check them out and pick which one she wanted. Next thing i know he asks me to come to the shop. When we got there the cars were already running for us to take a test drive. After she picked a car, the paperwork was done in less than an hour!!!! They are excellent and i recommend anyone needing a car to go to them!!!! I usually don’t say this about anyone but i will say they have me as a forever customer!!!! If anyone needs a car, hit them up! We got a car within a couple of hours!!!!
I couldn’t be happier with my jeep,excellent customer service and great prices,they made the whole buying experience simple and stress free, I would and have recommended them to anyone looking for a great vehicle.
Had a great experience here, Jon was outstanding to work with and so nice and very communicative through the entire buying process. The highlander I bought is clean and drives amazing. I would highly recommend checking these guys out if you’re in the market for a used vehicle.
This is honestly one of the best car dealer ships. The customer service is really good and John was really awesome answering any questions I had and was very friendly. I really love this car shop I recommend to everyone with good or bad credit!
I recommend this place to everyone great service and very friendly people and the prices are very fair with great financing options . Really love it here!! The process of getting the car was fast and easy. everyone was very friendly determined to get you your car for the best price out there They also have good selections. Can’t wait to get my new car!
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