They had what I needed in stock which saved me a week - 8 weeks from everywhere else. Shipping was pricey, so I drove 7 hours round trip, to avoid the shipping fee
Great place for getting parts for your classic vehicle. Picked some stuff up for my 89 silverado. They had everything I needed in stock and great customer service. Definitely will be coming back . Highly recommended
What a great place to go and buy classic car parts with very good customer service.Ron is always very helpful and everyone else as well !
After buying car parts, taking a walk on the beautiful beach only minutes away.what a way to go ! Go get em smokey?
Has the parts I need but the staff is barely alive and when they are they have an attitude, also hard to pay for parts if your not the owner of the shop your working for must pay cash or have your own account,its an archaic payment system.
Great inventory of parts and customer service was great. We needed a headlight for our foxbody super last minute and these guys were the only local people within an hour that had it. Super nice and helpful when we got there, layed out their options, and let us pick the one we wanted. Long story short, but we didn't end up not needing it (our fault), returned it, and they were equally as fast, courteous and attentive on the return. We made a mistake and wasted their time but they had amazing customer service, saved out butt, and were great even during a return.
I should have read the reviews first.. Buyer Beware I bought a bumper and a rear valance and bumper mount also replacement bolts for $300. Cheap prices cheap parts. All items are garbage and will not fit at all. Even the new mounts won’t match to the bumper. I bought easy item and.thought these would be ok, but nothing was acceptable. Oh, and to pay shipping and also a 20% “restocking fee” I then realized this was their business model of ripping off customers. Do yourself a favor and buy from anybody else..!! Let the BUYERS BEWARE…!!!
I just started a restoration of my 1973 F100 truck. NPD has a great selection of parts and offers free shipping on orders over $300. The parts that I have ordered have been of great quality and shipping was very fast. Overall I've been very happy with the service and quality.
Have used them for many years for my 67 Mustang. They always had the right parts and extremely knowledgeable staff if and when I had questions. Always have the time for customers. Great place to get parts for those old muscle cars.
I don't approve any any company doing false advertising They have a 2021 catalog that is less than 5 months old. Parts are priced reasonably in the catalog. When they invoice they don't mention the part has a 30 to 50% higher price. When questioned about the increase in prices the response is "Yaaa that's too bad...this is the current price." Complete arrogance from the counterman.
He obviously doesn't understand what's printed as his current prices need to be honored. The 'bait and switch' is unethical and illegal.
Amazon and eBay offer same products at a lower price. Just need to allow a few days for delivery. Buy from NPD and 'you'll be sorry!'
Thought this was Auto parts store ? Couldn't even locate a GM egr valve. The girl at the desk couldn't get out of her chair to help a customer.l guess they pay her for something.negitivity nelly
Horrible quality, and staff wotn even make any other suggestions or recommendations. Your better of calling other auto parts and much faster shipping then here.
I've been to places with bad customer service, but this place takes the top spot, the people at the counter show not the slightest interest in what you need, they don't even look at what you need, they throw a piece of magazine at you so that You take care of yourself, what next? Should I go to your warehouse and take my order?
I always enjoy going to NPD! Great selection of parts and helpful employees. If a part is not available NPD will have it shipped to your house if needed.
The employees are very rude, sarcastic and unprofessional . They refused to give me a refund of my money / also refused to give me a new kit in which was valued at nearly 700$ . I’ll
Never shop from This company again and would NOT recommend my customers buying from them in the future .
Terrible customer service, worker was very rude and unprofessional. Employee had no knowledge of their merchandise. Employee was complaining about getting up from his seat, he kept saying “I’m only going to get up once” over and over, the employee sits closer to the left side, near the entrance of the merchandise. I strongly advice not to use this place and stick with classic industry or else where. How is this person still employed at this place?
Been restoring a 1966 Ford Mustang convertible for years now. Throughout the years these are the guys that I keep coming back to. It always amazes me their knowledge of the parts they sell. You've heard the saying "the guy is a walking encyclopedia", well these guys are " walking parts catalogs".
National Parts Depot is easily driveable from my house in Sunland Ca. I picked up parts for my 1966 f100 stepside p u. NPD has a good assortment of reproduced parts to complete my restoration. Free catalogues for various makes and models of Ford products are available online or at thier 800 number. Never had a problem with any parts from NPD.
Great customer service. I'm sorry buddy I forgotten your name but you did great. So much patience and always taking your time to take care of me. Thank you enjoy the little gift I gave you as appreciation. I been here probably 5 or more the 2 guys that I dealt with were great. Thank you for your hard work.
Awesome place to buy parts for old mustang, they sell for others cars as well. Been coming here since I got my license at age 17.... Prices are pretty reasonable. Part guys are very friendly and knowledgeable.
Customer service stinks. They shipped the part for the wrong year, then argued with me and told me I was wrong. The customer is definitely not right. I was able to find the right part at Summit.
Problem I have with them are the hugely inflated prices. I understand the large cost of OEM specific parts for classic cars. I even understand the associated costs with manufacturing new knock off parts. But recently I added a pair of aftermarket rear speakers to a purchase from NPD for my Ford . Cost was $158.00 . Later that day I discovered the exact same product available for $30.00.
Sorry that's just plain greed and I'll find another source for my parts..
I like this location, because they have moslty the parts for my 75 Pontiac Firebird Foumula 400. Anyone owns a classic muscle car. I'd recommend you go here. Not too far on were I live.
After spending over $6000 on parts in the past year, I tried to return a trim piece that was damaged. I did not notice it at the time that it came and had returned it back in the packing container. Several months later, I pulled it out to install, and noticed the damage. NPD would not take it back and return it. Original cost $45. Really??? Also, a glove box lock that was bought, did not work. When a new lock was brought out, it didn't work either. I asked the salesman if he would buy it. He said "sure". He finally found a lock that did work. Then he took the other two locks and started to return them to the back. I asked if he was going to put them back in stock so someone else could buy them, not working. He wouldn't answer me. Really???? I hope the owner sees this posting. I would like to give him some thoughts on customer service. Roger Tobey
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