I had an extremely tricky tow/winch/ recovery with a 9000 lb plus truck. Oscar took all the necessary precautions to recover my vehicle safely. Can’t thank Elite Towing enough. Extremely responsive customer service, 10/10 top to bottom.
Not only did they have prompt service when coming to pick up my vehicle, the driver was amazing! Adrian was polite, respectful, helped carry my things into the house and got me home safe! Having a company you can trust and a driver that is so respectful, is something that you can't give enough stars for! Thank you Adrian!
Elite Towing was a lifesaver! I needed to get a car transported from a Modesto dealership to the Oakland port for shipping to Hawaii. This involved coordinating with the dealership, the shipping company, and Elite Towing, and it could have been a logistical nightmare. But Elite Towing made the entire process seamless. They were incredibly accommodating and flexible when I had to change the tow dates several times, and their quote was competitive. They were professional, responsive, and upfront about all the costs involved. I highly recommend Elite Towing to anyone in the Modesto area who needs vehicle transportation services.
If I could do ZERO STARS I would!
A Terrifying Encounter with Road Rage
My children and I had a harrowing experience with one of your employees. While driving on Claribel the driver recklessly ran us off the road, putting our lives at risk. This traumatic event has left us shaken and has raised serious concerns about the company's hiring practices and accountability.
The driver's aggressive behavior was not only frightening but also irresponsible. As a parent, it's devastating to think that my children's lives were endangered by someone who is supposed to provide a service to the community. The lack of regard for human life and safety is appalling.
Furthermore, this incident highlights the importance of responsible driving practices and the need for companies to ensure that their employees are properly trained and vetted. It's crucial that you guys take immediate action to address this issue and prevent similar incidents in the future.
Our encounter was a terrifying experience that has left a lasting impact on our lives. I hope that by sharing our story, we can raise awareness about the importance of road safety and responsible driving practices.
Philip & Luis arrived earlier than the expected time of arrival. They were friendly, professional, and listened to my crazy story from my night so far, lol. 5 stars!
Excellent service!!!! Very fast, friendly, and I am so grateful for their service. They said less than 30 minutes and they made good on that promise - they were actively towing my vehicle less than 20 minutes later.
I had the pleasure of experiencing excellent service from Elite Towing when our Jeep Grand Cherokee broke down on a scorching hot day. Carlos, the tow truck driver, arrived promptly and handled our situation with utmost care and professionalism, despite the challenging weather conditions and my children's complaints of the heat. He ensured our safety and comfort throughout the process, demonstrating both expertise and empathy. Elite Towing exceeded our expectations, and I highly recommend them for their exceptional service and customer care! I will continue to recommend their services to my friends and family!
Recently, I encountered a stressful situation when my SUV unexpectedly broke down on the busy highway 99 south bound, during rush hour. Thankfully, Elite Auto Towing came to my rescue promptly and efficiently. Daniel, the tow truck operator who assisted me, deserves special recognition for his exceptional service and professionalism. His driver Jhonatan arrived swiftly with a reassuring demeanor that immediately put me at ease. He skillfully assessed the situation, explaining each step of the towing process clearly and ensuring the safety of my vehicle throughout. His expertise was evident as he handled my car with care, ensuring no further damage was done during the tow. Thank you again Elite Auto Towing. I will continue to recommend your business to all!
TAKING ADVANTAGE OF SENIOR CITIZENS AND THE DISABLE
This company is clearly professinal... at ripping of disable senior citizens, on 07 02 2024 my wife and i saw a suv in the marketplace which led us to E towing on primo way modesto, we got to e towing and went inside and asked the guy behind the window about an suv they advertised, he told us. to go thru the gate on the side and he would meet us ba k there. We met him back there zaw the suv and listened to it run after shutting it off my wife ask mme if the other cars were for sale that were aroud . The guy said yes all of them are for. Sale, we then asked if he had the keys to b start them
I recently had the pleasure of using Elite Towing twice, and I couldn't be happier with their service. Both times, their guy was prompt, professional, and incredibly helpful. He handled my van with care and ensured everything went smoothly. Elite Towing's excellent communication and efficient service have made them my go-to choice for towing needs. Highly recommended!
Was on a mobile repair call and got don't then my work truck wouldn't starts. Called them spoke to Daniel and he had a tow truck to me within 30 minute. Jonathan the driver was really helpful and helped me get it started helped save me in an out of pocket tow. Calling them from now on when in modesto.
I'm very happy with the quality services and professionals at elite towing. Roadside has used Elite a couple of times for me in the past. This time I needed to get a ride home with my car. The truck was very nice and well kept, and the driver was great and very professional, I couldn't remember his name, but I was made to feel very SAFE and valued as a customer. I would pay out of pocket to use this company. They are trustworthy and reliable. It's obvious they invest into their employees and equipment. The live text and updates is great so you aren't left wondering.
Fantastic service! They provided fast and efficient services for a great price. I had to have my car towed twice, once home and once to the repair shop and they were so helpful! Would recommend to anyone in need of a towing service.
Update:
I did immediately call back to my insurance company and was advised that your company would NOT help us.
We had to sit for another hour and a half for another truck. At no time did your driver say he would get another truck out to us. It's scary to be stranded in a town you know nothing about.
On Tuesday, December 5, 2023 this company was contacted by State Farm Roadside Assistance for what we thought was a dead battery. After waiting over an hour, the truck arrived and the driver hooked up a jump start box. After it was determined NOT to be the battery, the driver said he was leaving and that I had to start all over with roadside. I mentioned to him that he was leaving 2 disabled people stranded in Modesto. He didn't seem to care and left.
I found this driver to be extremely rude and uncaring for his customers. I will never use this company again.
If I could give ZERO stars, I would.
George and John were here very quickly and provided excellent, professional service.
This is now the service I will use in the future and recommend to others!
Best service I have ever had in over 45 years of driving!
Driver was quick. W hen hooking up, he double checked everything. He maintained his
politeness and kept working as necessary. I will definitely recommend them.
I called these guys after another company I set an appointment with didn't show or call. Elite Towing is very fast and professional at a fair price. I'll be sure to call them again if needed in the future.
The elite team is an absolute delight from the dispatching to there drivers! Very friendly, timely and over all made the experience feel pleasant although my car was broken down. The truly took care of me and got my car and myself back to safety thank you Daniel! And elite family
I highly recommend Oscar at Elite Towing. My mom got stranded and we thought it was the battery. Took the battery to auto zone and was told battery still good 100% but IT WAS NOT. So then we cleaned the cables and thought maybe it was that and if not maybe starter. We waited for 4 1/2 hours or so until we found Oscar from Elite Towing (after my insurance told me they couldn't find any providers available and that I would have to leave my car over night at Kohl's parking area) that was able to come out to tow it to my house but before he did he wanted to checked the battery. Well turns out it WAS the battery!! THANK YOU Oscar! You are a life saver!
Great service! Called a tow company before him and was told it’s gonna be over an hr wait time. Got his number from my sister and he doesn’t disappoint! Was there within 10 mins and yep, END OF STORY!! Definitely calling him again when needed! Thank you!!!
This towing company was great they were able to tow my vehicle successfully and safely without a front tire. (2 rims and tires were stolen) went through 2 other tow companies and they both said they could not tow it. Highly suggest Elite Towing especially for hard or difficult situations.
Oscar came and got what 3 other guys couldn’t do. He done in minutes got the job done professionally and fast! And very securely considering my tire was broke
Had an interesting issue with my vehicle that had me needing a tow. I called and Daniel picked up, told him the situation and he had a driver on the way in 30 min or less. 20 min later Oscar the tow driver shows up. Got the vehicle on the bed and I had left my mask inside, not to worry Oscar provided me with a disposable mask for the ride home. Overall it was a grim situation that ended on a positive note. Professional, courteous, accurate time estimate, and a damn good rate. If I ever need a tow again I know who to call
Most reliable towing service and very professional! They took great care of my vehicle and made sure I made my destination safely. I would definitely request for their service if ever needed again. Thank you Elite team members for taking care of me and my vehicle.
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