Ramonts is professional at their job! Big or small they get it done! Ramonts does a great job at any job and they are ready for the rescue! Ramonts always have nice trucks and they are ready to help with any towing job!
Our 40' Super C broke down at Yosemite Pines camp ground. Chad came to the rescue and got us towed to the dealership. He was extremely professional and handled our RV as if it were his own!!! Chad thanks for making our situation a little less stressful.
Our tow driver Luis was amazing!! Got there super quick, was able to jumpstart our car when we thought it would not be possible, due to horrible battery location. Was just beyond helpful in a very hot day. We have used Ramona’s for years, always have been happy with their service and Luis is an asset and a great representative of their company.
My truck broke down , driver came quick made sure I was safe the entire time on the side of the road and I felt 100% comfortable. They will definitely be my go to if I ever need them again. Thank You !
These people are totally great they were out there in less than an hour they pick me up they took me ride home they were polite I rode home with the driver this is the place to get towed every other tow company wanted 200 and more dollars they charge me $150
Would recommend these guys for all your 18 wheeler tows!!!! The operator I had today is amazing! Dealt with all things thrown at him. Got his truck, my truck and trailer in a very tight place! Very professional and kind!
This company has a very rude man answering their dispatch/business line. I won't call them again. They disconnected our drive line and refused to re connect. I have used them for my business for years but not anymore.
We were involved in an accident by the time we were able to get our personal items out of the vehicle, 5 days later since no one had been able to locate our towed vehicle, there were missing items. They admitted the cop AND driver did not inventory the car but are threatening to sue if we don't move wrecked vehicle which isn't drivable . They are ignoring the fact that there are items missing, one being a $1300 bicycle which I had to provide a receipt to prove it even existed.
spoke to salvin not sure how to spell her name, i called her to giver her additonal info regarding an undecking case and she straight up sounded frustrated, put me on hold and hanged up.
A beloved man passed away in a tragic car accident and the police department had this place tow it. We called and asked to gather her father's belongings and his response was " who's going to pay the tow bill and storage fee" rude and unacceptable behavior.
They came within the time the dispatch said he would. Very courteous. Hooked up my truck fast and easy. Took it to the dealer nice and easy tow. Thank you
I love this company because they have female tow truck driver first one I've ever seen that rocks equal opportunity for all keep keeping on Ramont's tow you've got my vote two thumbs up
my mom was in an accident and Modesto PD had her car towed by Ramonts tow service to their yard. A day and a half later when I went to get her car out of there the clerk told me her car had a Modesto Police Hold on it and that I would have to go down and deal with before I could take the car. I had already called AAA to have a tow truck meet me there. so I went down to MPD and talk to the Clerk there. After checking their system they noticed it was not MPG that put a hold on the car but rather ramonts Towing put the hold on the car and the hold never should have been put on there.. I went back to ramonts Towing and showed them the paperwork and inform them that they were the ones that put the hold on it not MPD. The clerk could not provide an explanation. I was Told the previous day that if I come back the next day they would only charge me for one day however they charge me for 3 days
Moe arrived just in time when the weather in the valley was at 105. Upon arrival, moe immediately told me to get in the truck to stay cool. The trucks ac was cold and felt some relief. Thank you Ramonts Tow Service
I set up a tow for a customer from out of state not knowing the area so I made the call for them.
He calls me the next day totally upset because RAMONTS TOW BENT HIM OVER ON PRICING!
Over $1000. Dollars to get him to the peterbilt dealer in Turlock 35 miles away! What does that make me look like as a local Vendor.
John is amazing! He arrived efficiently and opened a box truck for me. It wasn't easy but he never gave up. If I am ever in Modesto again and this happens I know who to call. He is perfect at his jobs. Thanks for sending the best man for the job!!
The manager Eric did not listen to my concern as a customer. I told him that his customer service operators ladies did not explain the price of the service port to port.. they just said $155 an hour from the minute he pick up the vehicle till the minute he drops off the vehicle. If there's was no star option it would be that.. I would suggest don't get hire their services unless you want to get charge a minimum of 4 hours.. The labor they provided for me was 2 hours and they charged me a 3.5 hours so instead of being $310 they charged $542.50. They want to make easy money it's not ok the public consumers should know ahead of time.. the customer service lady should state their policies at the beginning of their services for no confusion or surprises.
I called to get a quote to have a truck moved
. The lady that answered was very nice and kind. But then she transferred me to a guy was very rude. He asked me why did I call him at this time of the AFTERNOON to have my truck towed. Mind you it was only 6:30 pm! I just hung up the phone and called another towing company that didn’t mind giving a quote and being a professional tow business.
Person I spoke to over the phone was very rude. My mechanic highly recommended them so i decided to still have them do the tow. I should've trusted my gut and gone elsewhere. Way overpriced and horrible customer service.
BAD.... I called in to see about a tow after being hit, on river road. The lady on the phone was nice BUT after she placed me on hold to talk to their driver she came back on to tell me the driver said no, he refused to come out.....
I will NEVER EVER ever ever EVER use them again.... It's unfortunate for them because believe me I talk ..... The word is out on FB bad reviews and any person asking for a tow, I'll never refer them either.
They arrived super quick after I called and charged me a very decent tow rate considering the circumstances. Driver was very careful with the car even though We had it wedged up against a tree. Would definitely recommend.
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