I've used this service twice now and both times he has gone above and beyond what would be required, to help me out. The first time he let me know that calling him directly was cheaper than using a dispatch service. The second time around, he remembered who I was and helped me troubleshoot what was wrong with my car even offering to help fix it. I highly recommend this service if anyone is in need.
Quoted me exactly what I ended up paying. He said “be there in 30 minutes” and he was. Also very friendly. Would definitely use their service again if I ever need it!
I can’t explain how amazing Carlos and this company is. Fairly priced and a great problem solver. I would highly recommend him and this company. He should really be the only one you should call. He came quickly and worked so fast. Thank you carlos for everything you did not many people or companies out there like you.
I got stranded in 132 high way it took the company 30 minutes to get their wich was quick and loaded my truck fast. Good service i like the fac that they where their fast👍
Extremely thankful and happy with how Carlos was able to help me. Gave me the best price I could find. Would recommend you call him FIRST if you need a tow truck. Will definitely contact if I need service in Modesto or nearby.
Great customer service! Willing to come within the hour to take my vintage car to Sac on a flat bed. Much better wait time than AAA which already had me waiting waiting 3 hours. Thank you
Called because my truck wouldn't move with a horrible banging from my undercarriage. Carlos said he'd be there in about a half an hour. He showed up withing 39 mins and I was impressed with modesto traffic at 3:30pm. He asked me what was wrong with my truck and I said I don't know, listen. I put in reverse, backed up then pulled foward. Right away when he heard the horrible noise he told me it was my carrier barrings. I have no idea what that is so he put my front tires on his flatbed and lifted the truck and said let's take a look. He said yup and showed me that the central barring that holds the drive shaft in place was completely gone and shook my drive shaft as he explained and it made the same sound I heard when I decided to stop my truck. Said it should be an easy fix and part usually only 100.00. Now all he was there for was to tow my truck to my house but he went out of the way to tell me what the problem was and how to fix it, setting my mind and worry to ease. I got home went and picked up the part for 97.00 and im about to take my drive shaft apart and fix it. Carlos was very courteous and helpfull and went the extra mile to help me. I appreciate his service and if I ever need I will definitely call upon him again. I highly recommend.
Incredibly fast and reliable service. I ran out of diesel on a holiday Weekend and Downtown Motors Tow was on site refueling and assisting in the restart of my vehicle within 30 minutes. Definitely recommend for any towing or service needs!
I got a very nice service from carlos he told my car nobody else could’ve told except him he did a great job thank you guys I will be recommending it to my friends and family
They are truly the BEST in town. Called them at 9:30PM for a car lockout and they were the only ones who answer their phone and their price is very affordable. Definitely will save their number for all of my needs.
This place was the best when everyone was asking outrages prices to tow 2 miles they did it for real cheep and was fast and excellent service I would recommend to my friends and use this service again great place
Answered phone ( big deal apparently with tow companies), told him my situation, gave me a unexpected 20 min window and a good price. Hook up and tow were painless and quick. Thanks for not making the tow as much of a pain in a$$ as the repair
I am so impressed called around to 6 places and they were way to expensive, or if they were real cheap they didn't go out that far, we were on sb 99 at central Modesto off ramp, the traffic at 4 in the am was amazing packed. the driver said 45 mins and he made it, the price was a blessing, but i thought what hidden charges are there. and there were NONE... this driver swooped in, hook us up while dodging traffic and the entire time was being concerned for our safety and bounced, he was quick and accurate and confident, I have verbally told all my connections about this place, bc no one knows when they or family needs a tow at 2 am. I thought his name was CARLOS. He was amazing. Kind, Nice and polite. yet it was like I called a family member to rescue me. THANK YOU SO MUCH!!!! for NOT BEING LIKE THE OTHER TOW YARDS.,
Thank you guys for the service it was professional and reliable. They promised an ETA of 25 min. And they made it on time and the driver call to let you know they where on their way . Will call them again for their service.💪✅
Really impressed with the Driver he is definitely a professional Tow truck driver very good service all the way around extremely satisfied on care driver took our 1986 corvette!AAA is the best.
Called for service.. said they would be there in about an hour.. called and they said they would be on their way.. 2 hours passed.. no one showed up. We just decided to call and cancel.
I’m 8months pregnant and they were the only tow company that came to help and brought me safe home I would definitely use again great company much appreciated.
I had a problem with a flat tire and my address is in a difficult location which made my car hard to find. The extra time to take care of my situation that is usually provided for stranded individuals plus putting air in my spare (which I didn't realize I have) the service was above and beyond what I expected.
Driver was there within 10 minutes of me calling! We were in a dangerous area of S 99 at night time with very little lighting. But driver made me feel safe throughout the entire process, he was very professional and fast and seemed like he knew exactly what he was doing. Loaded my car fast and without a scratch! Also, a big plus he was cheaper than any other tow company I called! Thanks so much for your help! :)
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