What clients say about NAPA Auto Parts - Auto Parts of Yreka in Yreka (CA)
Staff is helpful and knowledgeable. We went in for ignition coils looking at about $165+ each, the guy at the counter told us about the AAA discount which took the price down to $114 each.
On 9/26/23 I needed a specific battery for my RV as it had died. Don at Napa Auto Parts on Main Street, Yreka, SAVED me! I was at a rest stop and he gave me clear directions to find Napa in Yreka. He assured me he had the battery I needed and would handle everything. When I arrived an hour later he quickly provided me with the parts and assistance that I needed. He is my hero. They really understand customer service! Excellent experience. Thank you to Don! - Anne of Portland, Oregon
It's NAPA! do I need to say more? The guys down there are awesome! I have some mechanically inclined teenage daughters and they have been patient and really helpful to them. They even take care of my "future mechanics" my little boys...
They are keeping the small town feeling alive!
I've been to a lot of NAPA stores in my days, but this was above and beyond the best experience I've had. My car broke down just outside of Ashland, OR; I was able to get it to Yreka. The guys here were super efficient about getting me the part I needed, and super kind. Great customer service. They even loaned me some tools so I was able to fix what needed fixing and get back on the road. Highly recommended.
Last week my boyfriend and I broke down on the 96 about 60 miles away from this Napa and the motel next door. We ended up getting towed over there and in the morning we replaced our fuel pump in our truck. If it hadn’t had been of the excellent service from Don and the rest of the workers, we wouldn’t have been able to get out of this nightmare situation. They had the tools we needed ready for us to borrow when we got there and were very helpful. I’d highly recommend this business.
The best service ever . The guy that helped me was troy and he was the most knowledgeable parts guy I've ever dealt with and I used to only shop baxters auto but thanks to this single employee I'm a yreka ca. napa guy from now on ... troy is the MAN !
Better service and attitude would have earned another star was not terrible but was NOT good either, hence 3 stars not 4 or 5, and I like to compliment good service, hard work and forward thinking, I'll still patron their store as I have since I was teen-ager in Scott Valley and learned to drive at Ft. Jones H. S.
Napa has allways been a big part of keeping me mobile over the years
My first time in the store. I stood at the counter for several minutes while a free clerk talked and talked and talked with a friend about personal business for several minutes. No concept of customer service. I won't be back.
Sales clerk stood there talking to a friend while I stood waiting to purchase an item. Never looked at me, just kept on talking. For several minutes. I won't be going back!!
Extremely helpful! Had to replace the radiator in the parking lot while on vacation and the fellas here had everything I needed to save the family trip.
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