Driver showed up and didn’t want to fix the flat tire and only wanted to tow the vehicle. Then, said he didn’t have the right tools to get the tire off. But, in the meantime, he broke the board that covers the spare tire in the trunk. Then, when I said, what are you gonna do about that? He said well you were helping me it’s your fault. The only thing I was doing, was holding it by my pinky of courtesy when he asked me. Then he popped it up and broke it.
Thank you JR for providing great customer service. Great experience thanks to his inspirational words & job knowledge. I was capable of repairing my car right away. Punctual, very professional, couldn’t have asked for a better service. Thank you again JR from Prado towing.
Had Prado's Towing pick up our car after requesting a tow from AAA. We had Jr assist us in our tow and he was very prompt and helpful. We were able to ride in the tow truck to have our car dropped off at our mechanics shop. Ride was smooth and definitely enjoyed his choice of music. Thank you for assisting Us Jr.
I called AAA they sent Prado Towing. They arrived quickly and patiently waited for me to come out to the car. It was being towed to a repair shop to replace the alternator. JR told me what was wrong with the car, got under it and visually inspected it. He showed me a video of a broken sway bar and said it should be repaired. In all my years using AAA never has a tow truck driver gone so far above the expected service. Thank you JR and Prado. From here on out I will request Prado Towing with AAA. Thanks again.
JR towed my car; he was Early, quick working, very professional & very pleasant.
I highly recommend Prado!
I will request then from now on when I call AAA...(Ask for Station #305- Prado Towing)!!
(I'm tired of waiting 3 hrs for AAA help ..But No more!! I'll just make sure AAA calls Prado from now on).
Horrible towing company. Supposedly contracted with AAA and don't even call or give status reports even when they are outside their coverage area. Person answering the phone has a hard Hispanic accent that barely speaks English. They will leave you stranded out in the hot sun with no follow up communication. Be persistent with constant communication.
Nice and clean trucks very lower price for any miles and pick up close to Baldwin Park and Irwindale employers very friendly at any time 24 hours call for your next Reservation...God bless you
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