What clients say about Sheppard's Auto Center in Tehachapi (CA)
They are honest !!! Mark let me know up front and prioritize what was wrong with my car and to see if I wanted the work done , not just "do it" and tell me later that it had been done . Nathan took the time to explain the parts and why the car was doing what it was doing . They fixed both my non working windows & showed me why lol in a way I didn't feel "dumb" which i appreciate!!! I had to use mermaid duct tape to hold up the window ! highly recommend them!!!!
Sheppard’s saved us when our car broke down as we were in the middle of moving out of state. We are forever grateful to them for their empathy, skill, professionalism, and willingness to go above and beyond for their customers. They made sure our car was repaired the right way and quickly and we highly recommend their services.
Mark and Nathan go above and beyond here. Their expertise, diligence and care is unparalleled. Awesome dudes, great customer service, and fair as can be.
I am a car "nut". I love my Corvette. I take it to one place only...Sheppard's. They are fair, honest and knowledgeable. Problem with your car, go see Mark.
These guys are great! I took my DR 650 in to swap out tires and replace the kill switch and these guys exceeded expectations.
Super friendly and knowledgeable staff. I would recommend them to friends and would definitely go to them again.
I didn’t realize I needed tires before my Death Valley NP ride until five business days before.
Earl’s V-Twin ordered Dunlop tires ASAP, the delivery slipped due to shipping delay.
Earl’s V-Twin found me new Dunlop’s in stock at a business 60 miles away, picked them up & installed on my Ultra Limited two days before my ride to Death Valley NP.
The best shop around! Mark was absolutely remarkable with customer service and gave great and understanding explanation of necessary exhaust repairs needed. He was extremely fair on quote and repairs were done in a very reasonable time while I waited. I could not have asked for a better experience, if I could give 10 stars, I would.
Amazing guys with a ton of honesty and integrity. I had a pretty strange issue, and in the end decides the cost to fix it wasn't worth it, the amazing part is they waved the fees since they weren't able in the end to help in a way that made financial sense for myself and their business. Not only were they up front with potential costs and were great In talking through that, they were great with offering accomodations or ways for the cost to work out for both of us. It was a great experience working with them and the fact they waved fees they were absolutely entitled to speaks to their honesty and integrity. I would absolutely go to them again and trust them completely.
My husband & i and our two kids traveling from SE TX to chowchilla Ca for thanksgiving & our car starts to have trouble. After calling everyone on Google Nathan & Mark accepted the car under stipulations it would be next week. We were grateful for that, after failing to get a rental. They decided to go ahead and look at our car since we were stranded. I cannot express how thankful we are for them. We are back on the road, they did a fantastic job. 10/10 recommend!
I had a small dilemma that Mark helped me out with. The job was done right and at a very reasonable price. I offered to pay more to show my gratitude but he didn't accept. I'll be coming back this way for sure if there is anything else I might not be able to take care of on my own. Thanks Mark!
Mark is great. He always does what he can to get our vehicles back on the road quickly. His prices are reasonable and his work is fantastic. If you need repair service, I highly recommend taking your automobile here first.
I got a big van for my family. It's an old clunker. Within a few weeks it started to show it's true colors and had multiple little problems until I really needed a professional. I knew to call Sheppard's! Twice in a short period of time I needed their specialty help. All my options were discussed and quotes given for each step of the way. I drove out of the shop parking lot feeling like my old clunker is a luxury family van. Thank you for your time, help and generosity. I can't wait to take the family on a much needed driving expedition.
I have a 2005 Toyota Tacoma that had an exhaust leak. I went to another muffler shop that had great reviews. They tried to fix it and informed me they didn’t know why It kept leaking and after taking my money said they couldn’t determine why. Mark at Sheppard’s looked at it and found that the catalytic converter was partially plugged causing too much back pressure. He replaced the cat and fixed the leak. The truck has more power and no leak. Mark was very professional and has a wealth of knowledge allowing him to fix problems timely and correctly. Overall a great experience with his shop!
Friendly service....
Took my suv for a cat.conv.
Test..ended up with a shaking truck rough idle....(bad)
Went in to get fixed..came out worse..
Didnt overcharged me..
Something went wrong while checking the cats...
Just didnt get the feeling that they stood by rheir work..
Too bad to friends had recomended this place..
Mark is going out of his way to fix my exhaust. In the middle of a cross-country road trip I had an exhaust problem and he took care of me like family. Glad I picked him and his shop to repair the problem on short-notice.
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