Ron's Service & Towing in
Fairbanks (AK)

Rude over the phone. Refused to explain pricing, and hung up when asked. Would never use this services.

Ron's Towing offers great service that they stand behind. On the rare occasion that an issue does occur, they are quick to make it right. 10/10 would recommend for all your towing needs!

Wrecked our truck in the ice and snow. Incredible service! Super knowledgeable drivers and really considerate and accommodating. Do NOT hesitate to call. It wasn’t easy getting the truck out of a ravine but they did with no further damage. THANK YOU!!

Jason came and got us unstuck at 5:00am 20 miles outside of Fairbanks for a fair price. Thank you!!!

I have been using Ron’s towing for about a year moving my project truck around. They have great customer service skills and they are honest about their pricing. I called yesterday June 39 2025 to schedule a tow for July 1 the guy that they sent out was very polite and very friendly and very knowledgeable and I will recommend them to anyone. I scheduled a tow for today at 10 am and he was early and got the job done. Thanks all ya do God Bless

Last night I was trying to avoid mud puddles out in the middle of nowhere near Ivory Jack's. Well I creeped over to the right just a little too far and slid into the ditch. A friend tried to pull me out and was unsuccessful. I called Ron's I had spoke to them a number of times and each time I was told that there was $160. In fact recently I stopped one of his drivers and I said you know every time I need I told I forget about you guys and end up paying too much. I really didn't think I would be needing one quite so soon. Well I called and it took them quite a while to return the call but when I did I was told it was going to be $382 for simply pulling me out of the mud and I have a Ford Expedition with toe rings on the front and back. Shouldn't be difficult. Well I don't mind you having your price and when I said I'd find somebody else he started his little spill that I've got my prices and he's got his well I didn't ask him for clarification it was given unsolicited and it was done and a tone of voice that I didn't appreciate. It was quite condescending. Well of course I told him his Services weren't needed and I found a couple of volunteers who pulled me out and I paid them the $160 I was going to give Ron's I believe in fair and reasonable not what the market will bear

Linden was my tow guy, and I have to say, he was wonderful! I called after having my truck skid onto a snowbank. I called the Ron's and Linden came out within 10 minutes. He was very reassuring and pleasant to talk to. He gave me a much needed cigarette and got my truck out quickly. The bill was extremely reasonable at around $200. I have had other tow companies who put in surprise "extra fees" that totaled closer to 400 for an easier tow. I trust this company, and will use them from now on.

They had to fix my car once. They could not fix it and said they were afraid to take responsibility. I took it to a guy at jp and they tackled it like mechanics The same with towing. Again they can't do it. Can't do a lot.

Nick is the best towing technician. He got my car out of a small, tricky parking lot and pulled it onto the truck bed without scratching the front fender. He puts a lot of care and effort into his work! I would recommend Ron's towing and Nick to anyone.

Extremely rude, condescending, and suggested he was doing me a favor pulling me out, rather than providing a paid service as a business. I chose to take business to interior towing, who were very polite, kind, and half the quoted cost. Skip Ron's unless you feel like you need to be talked to like an 8 year old.

Jason was wonderfully helpful when I got stuck off of Sheep Creek. Ron's works with AAA and arrived quickly, and I was back on the road in no time.

Called to have a vehicle moved from the gas station near my house, about two plus miles to my house. Called at 2:00 am, was given a 1:00 hour time frame. Little over and hour passed, called dispatch and was told driver should be there soon. Called 40 minutes later, dispatch had the driver call me. Driver said he wasn't taking anymore out of pocket calls tonight, despite me waiting for nearly two hours after being told I was getting a truck. I understand being busy, but a call earlier would have been better than letting wait for nearly two hours for nothing.

Bad things happen in our life, however these guys know their job and help you! They responded fast, the rate was ok, and the communication was great. Overall - very good! I am thankful to this company for their support.

Nick was great my plow truck blew a cooler line on the way to work. Was there quickly off the road fast. GREAT EXPERIENCE

Ron's is the only place I trust to transport my customers vehicles after they are restored. Highly recommend.

I have had excellent Towing services from Ron's, 3 times I have needed them and all 3 drivers,Kyle? Jeremy, and JT were very quick to respond to my Towing needs, so professional and courteous , it's obvious these guys love what they do!. I highly recommend Ron's Towing services.

The tow truck arrived in under thirty minutes and the driver was very polite and empathetic. It made our stressful situation a little easier to handle. I highly recommend Ron’s! Well done team!

Needed my truck towed after it broke down. I waited no more than 15 minutes, and the driver had it towed without an issue. Ron's is definitely the best service around.

Update: still love these guys! My tire was flat and I absolutely could not get it off no matter what I did! Prompt response and wonderful service as always. I spied the name tag on the man responding without my glasses, so I am unsure if it was John or James- but he has helped me before i believe and is always efficient and courteous. 10/10 would recommend. Thanks again Ron's, for being an awesome local company we can depend on. Ron's has helped me out more than once over the years. I always recommend them. No one wants a tow, but at Ron's makes it not so terrible. Definitely. Would suggest for anyone needing a tow to go to them.

My car broke down and I called my insurance to send a tow. They sent Ron’s and they got to me so fast! Literally in 15 minutes from when I reported my breakdown. They were so polite and helpful. Breaking down is a stressful situation and Ron’s made it so much better.

Wish I could give this place negative stars. After getting stuck at 1 AM, called Ron’s to get a tow. The woman who answered said she would check on a truck for us, put us on hold for 20 minutes, then hung up. We called again twice and got hung up on. Then no answer for the rest of the times we tried to call from multiple different phones. then eventually gave up and went with a different service. They could have at least answered the phone and told us there was nothing available instead of hanging up on us or reusing to answer. Not helpful, would never use them in a pinch, and definitely not 24 hrs worth of service. S&S towing came to our rescue instead.

I got stuck in the snow on a hill, while I was already having a hard day. Wish I got the name of the guy that helped. He was very nice and found a way to get me unstuck that wouldn’t end up costing me more then was expected. Recommend using these guys. Thank you

I conducted business with this company first thing this morning. I felt very comfortable letting my car get towed with them. The driver was friendly and informative. Use this service!!!!! By the way, his name was John and, he deserves a raise!!! Also Bob the phone dude. Helpful under a very stressful situation. Calm and collected. Thanks guys.

My experience with Ron's towing was excellent. After a tire blow out on the Steese highway, I researched and found Ron's. They opened at 9am on Saturday, and a truck was dispatched to my cars location within 45 minutes. I paid a base rate of $80, with $4 per mile to tow it up the highway to Walmart. My experience with Josh the driver was also pleasant! He was kind, empathetic of my issue and professional with getting the job done efficiently. Rons, his tow truck doesnt have heat--get this hardworkers heater fixed! Thankyou Josh, and towing company for providing me a solution during a stressful situation.

Good care taken of my vehicle. Driver (KC) obviously has lots of experience! Had 4runner loaded and tied down in just a few minutes. Ron's is the only tow service we use.

Nothing but the best to say about these guys! Got a parts truck and it was way out in the boonies. he figured out how to get there and towed it back. Mr Shawn got here quickly and worked out a good deal and it was cheaper than the quote! Fast honest guys that work hard and do nothing but the best. I know who I'll use if I ever go in a ditch!

Fast, dependable, reliable! Called AAA to get my car out of a bind. Jason arrived within 40 minutes having texted his exact time of arrival 20 minutes ahead! He was smiling, friendly and professional. He quickly got the job done. I highly recommend Ron's, especially Jason. Thanks