Tried to get roadside assistance, didn’t have the exact location because due to me having to park at a random spot, I didn’t know the address.Tried to give some details of where I was at and they said they couldn’t help me since I didn’t have a direct address. When I tried to let them know I didn’t have a direct address, and asked if they can help me find it with the details I gave, they hung up on me. I called again, then they hung up me again. Before I could even try to look it up. VERY rude.
Don’t use their jump car service. Useless, below standard charger that doesn’t work. Ended up towing the car anyway, where Midas jumped the car in MINUTES. Paid this company $180 and asked for a partial reimbursement for the useless charger - they refused.
I used their tow service before, but after today’s experience, I’ll never use them again. You’ve been warned.
Their driver came out Friday foe AAA and told me he didn’t not have time to change my spare. I am a new amputee and was in tears as I sat in a not so great area as he told me to call AAA back and get a tow truck. He walked off as I was in tears.
There is no excusing his behavior. He was also not the brightest color in the box as he told me I had a bent rim. Discount Tire confirmed it was NOT bent. A tire tech who can’t recognize a bent rim should not be doing any service.
Affordable Towing was super fast and efficient – they showed up right away and got my car on the road in no time. The staff were friendly and the whole process was hassle‑free. I’d definitely call them again for any towing service.
Fast, friendly, and very professional. Dakota was top-notch, not just with the pickup, but getting my truck dropped off in a notoriously tight parking lot. If I need a tow in Huntsville again, Affordable Towing will be my first call.
Kenny P was exceptional, offering friendly, quick, reliable, professional, and affordable roadside assistance with a wide range of towing and recovery services, from car towing to heavy-duty towing. Each interaction with Affordable Towing was top-notch, making their 24-hour towing service one of the best options for Vehicle Recovery in the area.
Their professionalism truly shines with exceptional reliability, efficiency, and promptness in providing top-notch 24-hour Towing Service and roadside assistance, while also keeping costs competitive and communications smooth throughout. Thanks logan
Logan my driver provided courteous and friendly service from the get go. The team at Affordable Towing provided exceptional responsive service, quickly and professionally resolving my vehicle issues with reliable and efficient roadside assistance. I was impressed with their timely support, ensuring my car was safely transported to its destination using their expert Towing Service. Great overall service … thanks Logan.
The customer service was second to none. Logan is a true asset to this tow service. AFFORDABLE TOWING exceeded my expectations with their incredibly prompt and efficient service, using excellent communication and professionalism from start to finish to get my vehicle where it needed to go. This was my first tow experience and I think it will be hard to beat.
I was incredibly pleased with the overall experience from Affordable Towing, from the prompt and friendly responses from their roadside assistance team to the reliable and efficient delivery of their trustworthy tow truck service, ultimately saving me from a stressful auto towing predicament. Their commitment to being affordable and reliable makes them an outstanding choice for any car towing or heavy duty towing needs, 24-hour towing or any other time of day.
AFFORDABLE TOWING exceeded my expectations with their professional, reliable, fast, and friendly service, swiftly providing me with the expert roadside assistance I needed during my car towing emergency at any hour.
Kenny P. at Affordable Towing provided an exceptional Roadside Assistance experience, offering reliable and efficient service at a reasonable price, making me pleased with the overall value and help.
Let me tell you... I didnend up needing their service but they were still awesome!! I felt like they cared about my situation and took the time out to make sure I was OK! They quoted a reasonable price and helped guide me through the situation I was in.
I had to leave a review! They made me feel.important and helped me through. I ended up not needing a tow, but with service like this, when I do need one, I know who I'll be calling! Thank you!
DO NOT USE THIS TOWING COMPANY! I scheduled them to tow my car to the Walmart service center on university drive. I even had them repeat the address back to me over the phone. They ended up towing my car to the wrong address. When I called back to tell them they took the car to the wrong location, they told me there was nothing they can do and if I wanted them to take it to Walmart(where it was suppose to go in the first place!), it would be an ADDITIONAL 130 dollars! And to make matters worse, they were extremely rude and unprofessional when I tried to resolve the issue that THEY CAUSED. Either this was an attempt to scam me or gross incompetence. Either way, whatever you do, save yourself and your wallet the trouble and steer clear of Afforable Towing at all costs!
Edit:
You got some nerve to respond with that message after everything you put me through today. Tried to shake me down for additional money after I paid you and then tell me I would have to wait till Monday(3 days!) before you “investigated the situation”. Seems you were able to leave a lengthy response, but couldn’t be bothered to fix what YOUR EMPLOYEE screwed up. Seems like Affordable Towing could use new management.
Waited almost 4 hours to get car towed. Went head n went home cuz I had surgery & my fiancé waited for the tow driver “Kenny Price” called, spoke unprofessional & said he’s not coming & hung up. Car is registered In my name, my fiancé is still with car & his name on policy. Seems like discrimination, wouldn’t let me finish speaking & hung up.
I just wanted to thank you and your staff for towing our vehicle back to our store. It was in bad shape after the fire. I understand that you guys could have blew us off, but you didn’t and were swift taking action. I just wanted to let you know on behalf of Bestway that we appreciate your service EVERYONE they towed a box truck that was ON FIRE in 40 minutes. The best towing experience I have encountered and I'm a fleet manager with over 200 vehicles!!!!!!
The driver Justin Left the car half way in the road, which is ILLEGAL. i told him not to leave it in the road because the road is shallow and put to put it in front of the house. plus it doesn't run. so I'm having to get another tow. I Have had other cars towed to my front yard before and no one has ever left a car half way in the road.
I wasnt around when he dropped the car off so I called him when I got to the car and he lied and said that he would have gotten stuck he didn't even tell me that he left it half way in the road a true PoS.
Dustin came in the middle of the night to tow my car after I broke down on the side on 72. He was very prompt and kind. He even allowed me time to stop at the bank to get cash to pay for his service. So very thankful for his service!
Kenny was amazing!! Great customer service still exists. He was quick, kind and proficient with his service. We felt safe and secure. Bonus: His truck is bad ass!!
I needed assistance with a flat tire, I was headed to a job interview. Mr. Kenny actually got to me well before scheduled time and was very polite and helpful. Thanks to him in was able to get my car back on the road and to my interview on time, that other wise I'd had to cancel. His prompt service saved my day.
Kenny did a great job communicating with me and making sure my car got back home safe! I wish it wasn't a flat rate cause the drive was fairly short but I have no complaints about the service whatsoever!
Kenny was amazing!!! My car wouldnt cut on to even go into neutral and he still managed to get it up and on there and ready to go!!! The place i took it to had a VERYYYY small parking lot and kenny still managed to get that big sucker in there!! 1000/10!!
I had an awesome experience with Kenny from Bradford Towing. He came and gave my car a jump and was very polite and friendly! Will definitely be using their services again in the future!
Two weeks ago Kenny Price towed my husband's car and he was amazing! My husband was in a crunch and needed to get to work ASAP! Kenny arrived in a timely manner and knew exactly what to do and my husband was able to get a to make it to his meeting on time.
I had the best experience with Cody H. He called me within 5 minutes after placing the actual call to the tow company and just introduced himself and asked if their was anything he need to know about the vehicle. Within 40 minutes start to finish my car was picked up and dropped off. Cody H even texted me letting me know the car was dropped off. Definitely recommend this towing company.
Kenny with Bradfords towing was excellent work. Even gave me I little discount, since I was doing a 2 and 1 job thanks again Kenny. Also the receptionist have a lovely personality and character. You guy made my day easy and pleasant!!!!!
I'd like to give a shout out to Affordable Towing. They took care of a new customer and brought their car to me. If you need a tow, give them a call. Great Service and the driver was personable.
Racially profiled !! Someone within the business called the police and said there was a gun on the dashboard of the car . As a person of color , this is extremely dangerous in a predominantly white area. The manager was power struck and RUDE !!
They are unjustly over charging for towing .You are FORCED to sign paperwork that say that you received your property and that your property is drivable before you ACTUALLY get your property. They tow right before midnight and force you to pay 2 day storage fee . For example: the truck was picked up at 11:15pm the prior night . Came to get it the next day and you are charged for 2 days, because they say that their day starts at 12:00 am . This is ROBBERY! So, a one day bill is over $2K ! Seriously! And they would only take cash ..no debit card just cash ! As far as I know , That could be a person of color thing as well.
On Tuesday 17May2022 Affordable Towing truck “Just Passing Through” tried to run me off the road on I20/I59. He was in the right turn lane then decided to stay straight trying to to push me in the left lane with vehicles already in that lane. If that wasn’t enough he then tried to get me to pull over for a fight with very aggressive gestures. Thanks for letting me know who not use for heavy equipment towing.
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