Scott, at this location, went above and beyond for me. I walked in and explained that I had just inherited my truck from my fathers recent passing and knew nothing about LEDs and he even went as far as showing me how to change them out myself and even insured that I was purchasing the right bulb. The manager at 3rd street off of Meighan, Jeremy maybe was his name not entirely sure, completely refused me any type of service on not one but TWO separate occasions. Wouldn’t even look up the bulb that I needed for my Daytime running lights. Definitely will always go to the Autozone in Rainbow city.
I had bought a part for my car and it wasn't working properly. Took it back and the manager Scott G.took care of it. He replaced it and it worked great
I was very satisfied and would definitely recommend this store
This is a couple of days late, I would like to thanks Scott so much for taking time out from his job to come and give a jump start. May God bless you ,because you bless me. Sorry it's late
Fantastic experience having my battery replaced under warranty. Took all of about 10 minutes to test it and swap it out. Scott G took care of it for me. Thanks guys!!!
Excellent service! The staff, especially Scott G., was friendly, knowledgeable and quick to help. He went above and beyond to make sure I had exactly what I needed. I have never had a bad experience at this location!
I’ve been using store 4476 for almost 2 years now and very happy with the customer service. For me it’s always a pleasure shopping here. Employees have always been kind, polite and helpful toward me. Today 1/21/26 Scott G. changed out a battery in my car that was under warranty. Hats off to this store and crew, I’ll keep coming back for parts, fluids and filters for all our family vehicles (8 in total). Thanks again
Scott G. was very helpful and got me everything I needed. I had been to the Advanced Auto Shop across the street. I needed a new battery and they wouldn’t replace it. They said they didn’t sell it anymore and I’d have to go somewhere else. AutoZone helped me immediately and didn’t give me any trouble. I appreciate being treated with respect.
Went to the Rainbow City Autozone to get new batteries for my truck. When I went in I was greeted and offered immediate assistance. They checked my existing batteries and they were bad. They got me set up with everything I needed and then Tim B. (Manager) himself came out and installed the new batteries. He was very courteous, professional and I really enjoyed our conversation. He is very knowledgeable, professional, helpful and courteous and represents AutoZone well. Because of employees like him I will be back. Great job!!!!
Regina is such an AMAZING worker here! Excellent customer service, and overall such a helpful person! I am so impressed with her service, she is what I like to call “few and far between.” 10 STARS for Regina. Thank you for helping me when others wouldn’t. She deserves a big raise! Autozone, hire more Regina’s!!!! 🌟🌟🌟🌟🌟🌟
Cannot tell you how great of an experience I had with store manager- Tim Brown. He made everything easy, affordable, and then helped me get it on my car!! And he went the extra mile and repaired something else for me too! Think Rainbow City is lucky to have him! He created a loyal autozone customer in me today 4sure!!! #teamautozone #teamtim #givehimaraise
The workers were extremely friendly and helpful right off the bat as soon as I walked in the door and helped me find everything I needed. It's hard to get very good customer service at alot of places nowadays so it was very much appreciated.
I want to give this store a 5 star ,first walking in the store is extremely clean, greeted us as we came in , found our part for me! Sales clerk was Louis- cudos BEST CUSTOMER SERVICE.
The staff was so friendly. Didn't even look upset that we came in just before closing. The manager and the one person running in the store together helped my friend and me.
I recently ordered a part for pick up and when I went there I was Honestly very disappointed I went there Tuesday October 25 around 7 I was very disappointed with the worker I had to deal with, was giving me a very nasty attitude and looks and it was like he didn’t want to help me or communicate with me and after all that he sent me to another location with the wrong part name and made me look dumb. Although the young lady next to him was very sweet and helpful but after all I returned everything due to his nasty attitude. Ended up going across the street and get my car parts from there
I would like to thank Josh, Brandon, Lewis and John for taking such great care of me. Superb customer service from start to finish. Josh found the part I needed & replaced it for me, even though I was from out of state they made me feel like I was back home! Highly recommend
I am really pleased with this Auto Zone. I have had several good experiences here. The employees are always polite & very helpful. They are honest & don't try to oversell things you don't need. My daughter's car had a dead battery, but it would run & drive with a jump start. I knew the alternator was sounding rough, but I figured the battery was old & needed replacing regardless. But when I asked if they tested alternator output, I was advised to do that before paying for a battery. Come to find out the alternator was barely working & not charging the battery. So I was saved the cost of a battery that I didn't need. This Auto Zone out of the many other local parts places, is my first choice when needing parts.
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