Diamond Auto Parts in
Fond du Lac (WI)

As an owner of an independent repair shop, I have used these people in the past with little to no issues. Until there was. I purchased a $1000 transmission, only to find out the case was cracked. All the way down the side, the amount of force it would take to crack that case, somebody would have to have dropped it or hit it with a forklift. No remorse for the inconvenience and nick was very rude. No wiggle room to compensate for their mistake. I asked if they would work with me and pay for fluids at least even though we had to do the job twice because they obviously dont test anything before selling it. never going to diamond ever again lost a life long professional customer.

Rod is a very nice guy. Love the wheels I got from him they are in beautiful condition and the price was a great deal. Thanks

I work at an independent repair shop in pulaski WI we have ordered several used engines and transmission and they all come with everything cut up, beat up ect. you can tell diamond auto takes time and care to remove these quality used parts received a used hemi engine today in practically mint condition, nothing was cut, bent, broken, NOTHING! very rare for used auto part salvage yard. hats off to these guys made me change my whole perspective on installation. now its just plug and play. amazing..... highly recommended to anyone. dealers, service stations, or DYI's.

I hit a deer back in October wrecking my car. I’m not sure if the deer’s leg went up under the hood of my car or what but the deer managed to trash quite a bit of the front end. It took out the bottom half of my air filter box which is causing huge issues with my engine because my temperature sensors for my engine stuff are all going bonkers. I went here and they Sold me a used, of course replacement airbox, air filter box I mean, and it was very reasonably priced the man also priced out all the other parts. I’m gonna need for my car to fix it back to where it was which includes like a front bumper with a grill, the fender, the passenger headlight Probably a passenger door hood, but I did not claim any insurance on this because my car is seven years old and a Chevy so as far as I can see the insurance company would’ve just totaled it anyway and I will be out of a car because pricing the parts myself to exit myself cost about as much as the car is worth according to bluebook value so for me it’s still a good car just needs some cosmetic repair a few minor engine things but I’m hoping this air filter box fixes a ton of that and I can buy the pieces and put them on like the fender and stuff and he even looked up my code to my paint and matched the car pieces the body pieces with my paint code so if I purchase them there, they’re already painted the same color so all I have to do is put them on I mean, what else can you ask for a body shop would’ve got pieces that were whatever color they would’ve primed them painted them and probably charged you know six to $8000 to fix the car because the code I came up with for everything that I need because I have a special edition of what my car is is over a little bit over $3000 buying each piece from them which essentially their like a scrapyard and putting it on myself so I can only imagine what a body shop would charge I know that my fender there’s no there’s no fixing it destroyed and my headlight assembly is destroyed etc. so I highly recommend these guys I went in and paid for my air filter box. They had the guys out I guess in the shop pull it out of the car that it was in in the back and went back and picked it up the next day good to goand it even had more to it than what I thought I would get for my money like sensors and stuff like that they just left them attached so for me at the win-win, I think I recommend them

Hugh Patrick Janda Feb 24th, 2025 image Rare find in the Salvage world to find a yard that Follows up on your part search, is courteous and under promises and truly over delivers. BLOWN AWAY. Needed 3 parts for my son's car that needed to be in the exact color: Fender, Door, Bumper Cover assembly. Diamond delivered the promise in spades. Dealt with Andy Angell. Highly recommend. The pace was clean, organized and very professional. I must say that I drove quite the distance. I was not disappointed. 5-STARS all the way.

They had what I needed and tested it before the sale. I will drive back to them next time I need auto parts! I would definitely recommend them 👌

I've bought 2 exhausts from them, a intake, a door, and I think that's it as of now. But I'm always keeping an eye out for what they have because they're easy to work with. I ended up returning the door because I didn't realize it was a different shade of black at the time, they let me return it no problem, full refund.

Buying a steel tire rim which they priced at $65. The rim was badly rusted but a new rim was $12 more at discount tire. Dimond would have made the sale if they would have dusted off the rust and sprayed a coat of black paint on the rim before trying to sell it. If that was too much of an investment for them then they are penny wise and dollar foolish.

Very smooth and easy to work with, no issues

I had already previously went to another dealer and Was directed to Diamod Auto parts. But talking to Nick, he guaranteed me that he had the right part for my vehicle. 2014 Nissan Cross Cabaret Convertible Front driver side window Which is pretty rare out here. They Just don't have this particular piece because they no longer make this vehicle anymore Well, I needed to have this part shipped from Wisconsin to Indiana. Nick right out the gate told me that he didn't do this it had to be picked up and I wanted this shipped I was very adamant about it. He told me that I was taking a risk by doing it, but He was basically looking out for my best interest Bottom line, the window arrived safely. Thank you so much, Nick, for your customer service You guys are the best. I'm telling all my friends about you, Nick. I really do appreciate the back-and-forth over the phone. Excellent customer service skills But here's the best part. I was calling the next day to get a tracking number from him. And I hear a ring at my front door and it's UPS delivering my product.

It is very easy to deal with the staff. The only concern we had was that the tires we were given are for a small truck, and we have a minivan. The tires also were not stored correctly, so they are off balance.

2nd time buying parts from here , but 1st time dealing w/ Andy and I gotta say he's by far one of the most helpful and extremely nice person I've dealt with . I Highly recommend asking for him for great service and great deals.

We were racing at Road America, and unfortunately had an accident in which we needed a driver side mirror and it was nowhere to be found nearby, luckily Andy helped us out and got us a mirror last minute and dropped it off at the front of the shop due to the closing time and it helped us be on track the next day. Thank you very much. It was much appreciated.

I had the pleasure of dealing with a salesperson by the name of ANDY. He went above and beyond to help me get a very hard to find item. I see the bad reviews here... But give them a try.. Ask for Andy @ ext 3012 and i promise you will not be disappointed! I look forward to doing business with them again. THANK YOU ANDY!

Terrible experience! Was a few days after the “warranty” was up on the car part bought from this place & it was completely done for and they would not budge and offer anything. Literally by a few days from the warranty expiration. NEVER AGAIN.

If you like dealing with shady salvage yards this is the place. This place pretends to have insurance quality parts when really they are rusting away on a rack outside in the snow. Please do your research before dealing with this Business. The sales manager Todd wouldn't even return my phone calls.

Awesome experience. I worked with Tony to find a replacement transmission for my daughter's Subaru Outback. He took the VIN and quoted a replacement. Once ordered, they delivered the transmission to my mechanic and picked up the core after the service was complete for no extra charge. Great communication throughout the process and now the car is up and running again. I highly recommend Diamond for quality parts and great service.

I had a great experience with Diamond Auto Parts and Tony Thompson. I can't tell you how many places I found that had the pickup bed we were looking for that ended up NOT having the bed themselves. These companies couldn't answer a single question about the beds. Tony had the bed pulled and took pictures himself to send to me. He also checked for rust because that was a huge problem with other beds that I found. Tony stayed in touch while I argued through the details with my insurance company and the insurance company's approved body shop which took a while. I would not have a problem suggesting this company or Tony to others.

Called about used tires. Nick would not send me pictures of the tires. Drove 40 minutes, bought them. Was told they had 80% life on them. Got them to my tire person, who said they had dry rot between the treads and couldn't install them. Drove 40 minutes back to Diamond. They took the tires back but it took about half an hour while they came back from lunch, swore at their computer, had an attitude. Not impressed.

Needed a fuel tank for my truck, found one on the website and inquired about it. Got an email back saying before they could pull it I'd have to pay. Easy enough, right? After I drove to the shop and paid for it they then informed me that it wasn't there that it had to be shipped from a different facility and they'd have it the next day. The next day came and no tank. The third day came and still no update and no fuel tank. This was Monday and it is now Thursday and no update. If I could give less than 1 star I would.

Bought motor august 26th 2020 and not even 10 months later it blew up on me. Within 60 days it was having issues and not running right. Definitely be careful when purchasing motors through them.

Paid and bought a part from them. After a conversation with the salesman part was shipped out and when I received the part, it was incorrect. E-Mailed the salesman and explained to him what happened and he stated he would "make it right," then tells me the actual part was 65.00 more and he wouldn't be able to send it to me until I shipped the old one back. I decided I wasn't going to give them more money and got the part from somewhere else,, money was refunded but did not recieve money back that it costed me to ship. Will never do business with these guys again they hardly made it right and who knows if they'll ever give me back the money it costed me after they sent me the wrong part. Wish I could give them negative stars.

For large items there reasonable. Small items there outrageously priced. And not willing to help you out with a simple quick pull from a vehicle that would take about ten minutes and I could pick it up while I was there said it would be at least two hours before they could get to it so I had to get it shipped. The door I got from them was supposed to be insurance grade which is the best you can get got there and it had a terrible rust stain on the whole side of the door so I had to paint it anyway. I would definitely suggest going with a different yard if you can.

I have been looking for an AC control unit for my car which has proven very difficult to find. I came in and asked them if they had it. Unfortunately they didnt have it but they were more then willing to help. They had ordered it and got it in 3 days later and the price was unbelievably cheap. I was expecting to pay at least double what they sold it to me for. Best prices and best service. I will be coming here if i ever need a part again

I've worked with Andy for 10+ years. He's always taken great care of me and my used car sales & repair business. The prices are always fair and he always goes the extra mile on hard to find parts. Any warranty issues or problems have always been handled promptly and professionally.

Had a very positive experience with Diamond Auto - called them up about a side mirror for my Subaru. Andy clarified what I was looking for, confirming color code and model years, then confirmed that they had one in stock. We confirmed price, then I gave them the go-ahead and confirmed I could pick it up the next day. Later the same day he called me up and let me know that it was out and ready. Upon getting there I stopped in, got the work order and walked over to the shipping area to see the Mirror. It was in great shape. It was then handed to me, after which I walked back to the front office and paid for it. Very positive experience for me - I'll definitely keep them in mind for any further part needs.

The customer service here is garbage. I called four different times to ask questions and see if they would have a part ready for me. They told me they had what I needed. The price was good, I should have been set. A few days pass by and I finally have time off work. I called at 10 in the morning and told them again what I needed. Victor said he had a 2008 r32 door in the yard, they just needed to pull it. He told me it would be ready in three hours. I live in Madison which is 1.5 hours away, so three hours is no big deal. I actually show up four hours later and guess what? They pulled a 2002 door. I asked how they could have pulled the wrong year when I called FOUR times. Victor told me it happens, with a smug attitude. At this point I'm pissed. I ask him if they have the 2008 door there at all. Victor says they have it, but it's damaged. I was lied to over the phone multiple times about this, by Victor. I wasted my day off trying to get this done and this guy couldn't care less. He basically shrugged it off, and didn't even apologize for wasting my time or money. If I could give this place 0 stars, I would. Victor, you're a douchebag.