What clients say about American Auto Iron & Metal in Fond du Lac (WI)
Everyone there I talked to was willing and wanted to go that extra mile to help us. From the guys on the trucks to the woman be-hand the counter and everyone who picked up the phone was never in a rush or sounded annoyed. It was honestly a great change from the normal customer service other places give!
Thanks you!
We scrap here and don't have an issue. Bring a broom and a magnet in case one of the inconsiderates dumps an open bin of NAILS on the pavement.
When you arrive, stop at the office and they'll direct you. There's a scale to weigh your ride in and then out. It's how they calculate your efforts.
There is big, heavy machinery often running here. Just yield to them and you'll be fine! Happy scrapping!
they had exactly what i needed and the price was more than reasonable. good customer service, will definitely be coming back next time i need auto parts!
They are really good at helping you and just the bust experience at there job that is what I like that they are helpful with out a attitude nice to do business with thank you very much!!! Bob Krenn Thanks them every time😉
Excellent service every time I walk into American! I brought my old beater to them they took care of it. I was in and out within 20 minutes! Super easy to talk with!
Ripped off by this place brought in many bags of cans and steel, worker told me there's no way that some of my bags where all aluminum. Took no time to sort thru and was very rude. He priced it as uncleaned aluminum "to get it over with" and I only got 5 dollars. Won't be coming back with next run of cans. Scam artists
They are easy to deal with but their prices always seem to be a little less than what other places are. I always call ahead to see what the current price is, which they are happy to give you over the phone.
I have been here several times and bought parts. On my last visit I pulled an ignition lock cylinder and was charged $20. Since it was going into a steering column that I bought from the same place for $35 I was miffed at $20 for the cylinder alone. I had already spent the time removing it... so I bought it. Their reason for the high price was "we would rather sell the whole column". I just priced a brand new cylinder for $15. I should have waked out instead of buying it. My solution now is to simply not walk back in. Customers deserve to be treated right. Especially when they are regulars.
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