Great Professional Staff. Not only do they sale Boats, it’s a full service Marina. They have a wide selection of boats available for purchase. All staff Lou, Tom, Gary, and Mike are highly qualified to help with all your boating needs. Definitely recommend to family and friends.
Call today to schedule your pre-summer tuneup and remember them in the fall for winterizing (shrink wrap) you will not be disappointed!!
Lou and Gary Wendell went above and beyond in helping me pick out my new g3 Jet John 17ccj. Gary took the time to show me his boat and the various different modifications that he has made through the years to make boating and fishing more organized and optimal while out on the water. I 10/10 would recommend this business to any future boat buyers looking to buy a quality boat and receive superior service. Another shoutout to Robert who works at Lou Wendell in the Maintenance Garage. Robert Flawlessly installed all my electronics for the boat and got it looking sharp! Thanks again Gentlemen, and it was a pleasure doing business with you.
Great showroom for boat lovers! They have new & used models. Order parts & they may have most needs in stock in their shop. Boat dock rentals & gasoline. Close to food options & shopping. Close to interstate ramps & route 60. Great family owned for over 65 years!
I have been dealing at Lou Wendell for years. Bought several boats over time. Each experience keeps you coming back. Great people, great products and service is second to none. Highly recommend.
The sales man was rude from the beginning acting bothered that we were there and asking questions. Then come to find out they are charging $1600 more than what the boat values for. I just can’t get over how rude he was.
Started as a customer a few years back and feel more like a friend now than a customer. Walk in and they even know the kids by their names. They are always willing to help no matter what the issue is. Life time customer here.
2022 Review. Bought a used boat from them in 2021 and started renting their slip. My salesmen Tom was great. Lou himself has always been nice and helpful. My real issues have been with their customer service after the purchase. Whenever I call with a question or need help, Lou's sons just act annoyed to have to talk to me. Mike has been the rudest my far. You can feel the irritation in his voice the moment he is forced to engage anyone. The service dept guy doesn't want to work on anything that isn't their new sales brand Avalon. It's like a pontoon that isn't Avalon is so much different he wouldn't know where to begin and he declines the work. The sons act entitled and know the market has changed and they don't need your business. Expect indifference and indignation with the simplest of questions or tasks. The attitude is infectious there so it bleeds over to their other employees. I really hate the way it's changed now that Lou is not as engaged and controlling things.
If want to buy a boat from good friendly people who will treat you right and give you the best deal they possibly can then I HIGHLY recommend you visit Lou Wendell Marine sales!! Love the boat I bought from there!!
I set up a date and time for service with Gary. They done a great job on my service and I am very pleased. I am a new boat owner and I had several questions. Gary was happy to help and answer my questions. He even found a problem with my boat and fixed it for free! Thank you Gary and his fine staff. I will be back!
Best boat buying experience period. I found them through Google searches on G3 boats for sale. I traveled 4 hours to buy a G3 1860 CCJ DLX from pics on their site. Not only the best price within 500 miles of me, their customer service was outstanding. Here's what they did: tested the motor and hull before I arrived, gave me all paperwork ahead of time, took me on a test run on-site to show me how to operate everything on the boat-in the rain-in January, touched base with me every day for a week before the purchase, threw in life jackets and a fire extinguisher, toured the facility, met the owner-Lou, the son Mike was my salesman. I don't know these guys, but it's no wonder they've been in business for over 30 years. Every business should study how they treat customers.
Friendly knowledgeable staff. I get my boat parts and dock here because even though I bought my small boat elsewhere they treat me the same as their customers that buy 100k dollar boats. Boat up ethanol free fuel docks as well. Much better service than Charleston Marine.
We brought a used pontoon boat of of Lou and he was a great person to deal with her cared about us not just making a dollar,they took us out on our boat the day we picked it up to show us how to operate it and make sure everything was in working order to me that was very impressive..If and when we decide to purchase another boat it will be from Lou Wendell.. Thanks Lou..
I searched the internet for a pontoon boat within 1,000 miles of West Virginia and found hundreds that match what I was looking for. I contacted about 20 of these dealers who all seemed to be giving me a fair deal. None were better than Lou Wendell Marine in Saint Albans, WV. I had the pleasure of dealing with Lou Wendell directly who truly cared about putting me in one of his boats, and not just making a buck off me. In fact, buying now saved me thousands. Go see Lou today!
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