What clients say about Moses Used Supercenter in St. Albans (WV)
I had such a great experience buying my truck thanks to William McCormick. The whole process was easy, relaxed, and honestly one of the most fun car-buying experiences I’ve had. There were even a few funny moments along the way — like him tripping on the stairs and my ID somehow ending up lost on the lot (which was thankfully found).
Through it all, he kept things light, professional, and made sure everything was taken care of. By the end we were laughing and even took a “sales photo” together in the back of my new truck.
If you’re looking for someone who’s genuine, helpful, and makes the whole process enjoyable, I highly recommend asking for William McCormick. Thanks again for helping me get into my new truck!
Derek blunden was the best salesmen ever!! He was super sweet and such a gentleman, he opened the car doors for me, got me a chair to sit down and was just overall super nice!
Derek Blunden was the best salesman we could’ve had! He went above and beyond for us! He was the sweetest guy ever and I’m truly grateful we got to work with him!!
Derek Blunden was extremely friendly, professional and went out of his way to help find me a car that had all the features I wanted. I’m definitely recommending Derek to everyone I know!!!
This is my second time buying a car from William McCormick. If I could I would add 5 more starts! I simply showed up, signed my name, and left with the car I wanted! I will be going back when the time comes!
Dana is very professional asset to the Moses Auto Group. I was impressed with his effectiveness of closing the deal in a timely manner. Overall ? ? ? ? ?
They did not fix the problem in the driveline. It still vibrates. It should be taken care of under warranty but it has not. I was told that the there was a wrong size bolt in there (which they replaced) and that any other vibrations were normal for a manual truck. I guess I am going to have to take it elsewhere and pay to get it fixed.
The service department at the St Albans location is phenomenal!!!!! The did a quick first service on my new 26 Equinox, after which they sent me a small video of their walk around findings. They explained what they found and have reached to follow up. Excellent service and the staff are polite and very accommodating! Highly recommend Moses Chevy or any of the Moses brand lots in the St. Albans area!!! And their service departments too!!!!
I had a great experience buying a car here! The process was smooth, and William McCormick was incredibly helpful throughout the whole thing. Highly recommend Moser Used SuperCenter if you're looking for a vehicle!
As a return customer, I can confidently say that William McCormick consistently provides a great vehicle purchasing experience! He’s my go to salesman at Moses.
Matt, Wyatt and Lori are the best! They were so kind and helped tremendously. I can’t thank them enough :) Thanks to them I got my first car and it’s perfect. Thank you guys!
We went in with hopes on getting the car we were really wanting, Justin helped us through everything every step of the way he was absolutely Great!! Bradley was more than helpful with our experience and thanks to this amazing team we got the car we Love !!
Thanks again
The Shrewsbury’s
Great experience! Wyatt Ball was great with us and got us into the car we wanted and the price we wanted. Went out of his way to assist us. Thank you Wyatt!
I called to make an appointment to look at a specific car-was told they would pull it off lot. When I got there someone was in the process of buying it. I ended up purchasing another vehicle-which had major issues. The service department was awful about finding what was wrong and no communication from them whatsoever. But Matt in finance went above and beyond to help me resolve my issue and get me into another car! My salesman was Tyler and he also was awesome and made me feel heard and assured me I would be taken care of and I was!
Nelson Ward was the perfect salesman! No way I thought I would have a beautiful vehicle, perfect for my needs,!he searched for this for a week, stayed in touch,and made the transaction easy.I can't speak highly enough about this Young man!
William McCormick was amazing! He made the entire car-buying process smooth, honest, and stress-free. He answered all my questions, got me a great deal, and genuinely cared about helping me find the right car. Highly recommend working with William!
I called ahead to confirm a specific car was still available on the lot and was assured it was. I then drove an hour to test-drive it. When I arrived at the dealership, I ended up waiting about 45 minutes before the salesman finally came back to tell me they couldn’t find the car.
What made the situation even more frustrating was the lack of urgency or concern from the staff. For a vehicle priced at $81,000, I would have expected at least a manager to come speak with me or offer some explanation. Instead, everyone seemed surprisingly nonchalant about the whole situation.
Overall, a very disappointing experience. If you’re traveling from out of town, I strongly recommend asking someone to physically confirm the car’s location before making the trip.
The salesman I spoke to was very nice and understanding. I asked what’s the best they could do on two trucks on the lot with employee pricing and was told they couldn’t take anything off the prices. I respectfully said if the list is the best they’d be able to do I think I’ll keep looking around. Then the sales manager (I believe his name was Jason) came into the room and couldn’t have been more rude. He said if I wanted to come in there and get a great deal I had to let him pick the vehicle? Then acted like I’d come in there expecting thousands off the list price when all I did was ask about employee pricing lol. He then tossed a piece of paper across the desk that had what Moses had invested in the vehicle ( the paper slid off and almost into my lap). When I once again said I was going to continue looking around at other dealers he insinuated that I’d wasted the salesman Saturday. I definitely won’t be going back.
William absolutely worked the hardest he could to get me into a newer reliable vehicle!! I honestly wasn’t sure if I could even trade my car or get something I would even like but William got me into a 2022 Hyundai Santa Fe Limited? it’s beyond nicer then what I was even wanting/looking for in the first place!!! Im absolutely obsessed with my new car, all thanks to William?
Even though this was my time buying a car, it was absolutely seamless! I was incredibly nervous but in the end, Tim was the greatest help! Truly, I couldn’t have imagined an even better first experience! I highly recommend him if you’re looking!!
Just wanted to say thanks to William McCormick he was awesome, I would definately buy from him again. Everyone there was very nice. Love the car it is a pleasure to drive.
I had an amazing experience buying my 2020 Nissan Frontier V6 thanks to William McCormick. From start to finish, William went above and beyond to help me find not only a great deal but the exact truck I needed. He was patient, knowledgeable, and most importantly — there was zero pressure at any point in the process. That kind of honesty and professionalism is rare these days, and it made the whole experience feel relaxed and genuinely enjoyable. If you’re looking for someone who truly cares about getting you the right vehicle without the games, go see William. Highly recommend!
The level of customer service I received from William J McCormick was absolutely amazing. He came in on his day off, showed me every vehicle that interested me within my price range, had me test drive the ones that interested me and stayed two hours after closing to make sure I got the vehicle I wanted. My car buying experience was incredible. I would highly recommend him to anyone looking for a new vehicle.
If you're looking to buy/trade a car, this is the place to do it. Everyone was very polite and professional. They were able to get me the vehicle I wanted and within my price range. I LOVE my new (new to me) RAV4!! 10/10 recommend!!!
Tim douglas was AMAZING!! I found the car online and was able to buy it same day. Tim is such a sweetheart and i’d recommend him to anyone. I already had two friends go to the dealership the same day I got mine!! When i got there the check engine light was on so they kept it overnight and fixed it for me. Will see if it stays off but so far so good. ( only had it a day so far ) Also Cassie in finance? Such a sweet woman. She was able to help get my payment exactly where i wanted. Definitely will be back.
While the process did take a long time, we were able to get a very nice car with poor credit and no money down (we did have equity in the trade). Josh Cox was our sales person and he did a great job. He had several customers at once and was able to take care of all of them. The finance manager was great and joked with us the entire time. I would recommend anyone looking to get a nice, used car, this is the place to go, and definitely let Josh take care of you!
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