Mountain Mission Inc in
Charleston (WV)

This location has some of the most helpful staff I’ve ever encountered while thrifting. The sales floor is always organized and stocked full of a variety of clean clothes for men, women, and children. They also sell furniture! Have found great vintage items there as well!

Very nice and super clean. The staff are so nice and very helpful!

I don’t know about y'all but I’ve been told that they help with food and I went this morning and got food for 8 and they don’t help much it’s sad to see how much they gave the two people after me then gave me a small box i know it’s hard but really come on the first pictures will be of the guys that got there’s then mine is in the backseat

Today will be the last time I make a donation. I pull up to the donation area and the doors are closed. I go ahead and put 6/7 bags of donations in a wheeled cart outside the doors. I start walking back to my car when a worker comes out and asks me why I put the donations in the trash. This bin looks similar to all the other donation bins at other charities. Nothing indicating it was trash. I told him I didn't know it was trash because no one was out here to tell me otherwise. He then starts going through the bags and handing them back to me. He tells me they don't accept books. Um, I guess the book section inside the store is a figment of my imagination? I put the books back in my trunk and he starts going through the other bags asking what's in them. At this point I almost take everything back and take it to another store. I didn't donate trash. Some of the items had never been used or worn. Please do better.

The Mountain Mission has been helping people for at least 35 years, when I was a kid we used to go to the old thrift store that was in the warehouse next door over on the south side. I wish I had some pictures of that place, it was full of furniture and toys and clothes all those years ago and the people that ran the place always took care of the community anyway they could. I don't live there anymore but would support the store if I were local!

I was told by the case manager who gave me a time to come in, but he wasn’t there, that they’ll pay one bill. We took the bill in and they would only pay $80 of a Almost $500 bill and we had to pay the $418 before they would do it. Now we wouldn’t have went and use the time or gas if this was what we were told. And that’s not paying one bill. That’s giving a small percentage of the termination notice. I don’t know if the case manager isn’t aware or the workers there. But that’s not even touching anything and nor not helping.

Very clean. Very good organization. They even have lots of furniture. We took a lot of bed sheets & donated to them. They are helping several people who recently lost their apartments in a terrible apartment building fire in Charleston.

i always find reallly good clothes and things i can always use nice place .i go to there food bank sometimes for things because my utilities take up most my money .its not what u would think use to they gave out stuff u could use but now its not even anthing that u can eat or make a meal from .

Awesome people doing awesome things in the name of the Lord!🙌🏻✝️

Very nice clean place with good prices.

Just moved to the area and discovered this place. Will be shopping here from now on. They have something for everyone and have the best clothing prices I’ve seen at any of the thrift shops around. I bought 4 pairs of shoes all for $20!

Mountain Mission was very organized and the employees there were very helpful and friendly they had just what we needed !! 👍👍👍

Good place good people's and I love the fact that the owner changing the name to FRANK NEWSOME 💪♥️🙏

Big and roomy store with a good variety of items. Prices are great. The ministry is commendable. I would shop there again if I were in the area.

I had a stroke almost a year ago and have had NO INCOME until recently. 3 months after I got out of hospital, the day before LAST thanksgiving my families home burned and was a total loss. I had a need for clothing so went into store with a budget! I also noticed a box spring and asked who was in charge of pricing items, and asked if they would consider dropping the price a little. Then I could afford clothes needed as well as the box spring needed ( this was a CASH purchase NOT a voucher purchase) but the guy said NO CANT DO IT!!! They were asking 29.95 , if they had dropped it to 25.oo or 20 I would have been able to purchase it. I WAS DISAPPOINTED! Thought this CHRISTIAN ORGANIZATION was about helping others.I did not expect ANYTHING for free! I did not want a HANDOUT ..simply a HAND UP ( though NOT expecting one figuratively UP in my face) they should have just stopped me at the door. And I did not see a sign but was left wondering how much they were charging for Smiles, because I didn't see none while we were in there! Mountain Mission; NOTHING PERSONAL its JUST BUSINESS

Always friendly hard working people. One of my favorite little treasure stores.

They do such amazing work! We got some beautiful ceramic plates from the thrift shop, and I was delighted to hear about their other services like a food pantry, bill assistance, and housing for those in need. A great asset to Charleston!

Some items are a little over priced in my opinion. Satisfactory most other aspects.

Not a fan of the Christian music they play while I am shopping. I always find a cool knick knack or 2 every time I stop by. Very reasonable prices. Friendly cashiers.

All kinds of things. Check it out. Shoes, clothing, hats, pictures, jewelry, bedding, lamps, books, magazines, make-up, restroom, good lighting. Furniture, cookware, toys, board games, scarves, electronics, purses. Room to move around, clean, handicap accessibility.

Employees were very helpful and courteous. The lady at the check out was friendly and the gentleman took my packages to my car. God Bless this place and help it to thrive for the community.

It seems cleaned up and cleaned out. Much easier to move around. Shopping there today was fun.

Fairly decent prices. But they will only let you take one item of clothing in at a time in the dressing room. Too inconvenient! Have to put your own jeans back on to go out and get another pair to try on!

I want to thank Mountain Mission for the wonderful Christmas basket I had gotten today u guys were absolutely fantastic thanks to everyone I will be blessed with a wonderful Christmas dinner.... I also thank all the volunteers who helped out GREAT JOB AND MERRY CHRISTMAS TO ALL!!! SINCERELY JANEL LAMB

If you are on a tight budget this place is the perfect place for you! Everyone is very friendly and helpful who works here. I make donations regularly here.

Clean and well organized for a thrift shop, with a fairly broad selection of merchandise. Employees are courteous and helpful.

We love to go here and putter around. We find some really good deals on new and used items. Peoole here are friendly and acccomodating. Items are organized well.