Wonderful people.
I had to pick up a load of material from a burned out semi trailer that they towed. These guys did a great job transferring the load.
It took about as long as I expected, there was a lot of work involved.
These guys started working and stayed right on it until the job was done.
The office even printed out my BOL for the load.
The tow guy was a little rough around the edges but about the sweetest person you'd ever want to meet. HIs grandson was awesome too, very helpful. They were very responsive, very professional and reasonably priced. He referred us to the perfect shop for our situation. I would definitely use these guys again and highly recommend them.
12/10 if I break down in West Virginia again I will be calling these outstanding people. I cant rave about their care and assistance enough. I was towing from South Carolina to Ohio and threw a water pump near Charleston. They assisted with towing my trailer and truck to where they needed to be, stored my trailer and load while the truck was repaired, and even stayed late to assist me in getting it back and heading out on the road again. If there was 6 stars, I would be still be wanting for more stars.
No better mechanics in the eastern US, especially for diesel trucks. These guys saved me from the side of the highway, treated me like family, got my truck up and running from a disastrous situation, and had the most fair pricing I’ve ever seen. Really genuine folks and a true family business. I can’t express enough how great the service was.
Very nice and wonderful people! Help me with a small fix and the service was fantastic. James was awesome and helpful as well! If I ever have a problem with my vehicle in the future, definitely coming back to their establishment!
My brakes locked up on the interstate..made a few calls..route 21 was at our rescue..very friendly n helpful..I give 5 stars because I never experienced such honest friendly service til now
Broke part of my fuel pump fuse off. Stuck back in fuse box. I got alittle down road car stalled out. Had to be towed home. Found fuse had been broke off.
There is no type of measurement that would give justice for my GRATITUDE concerning Greg and his perfect combination of family, employees ,honest business sense , and blue color blood!
Their number is a breeze to find and you can rest assured that professional help is definitely on the way!! Everything was drama and stress free ! Odd I know to say but , Rt 21 Towing had part of the "worry " from being brokedown easily tamed.
Greg and his guys were sent by our insurance company to clean up and haul a large project. Their great communication and showing up when they said they would was so appreciated by our family! I would highly recommend their company to anyone who needs their assistance!
Thank you, thank you, thank you!!! Greg is the most honest and helpful person. We blew a spark plug out of the block on our motorhome coming through the mountains about 50 miles from Charleston, WV on a Friday. I called a mobile service and he contacted Greg to see if he could fix it. He called back and told us if we could get it to him soon he could get us going today. I called my AAA to tow us to his shop. After an hour they called us and said no tow truck in 100 miles and we were on our own. I called and Greg was already on a tow. He came and got us and got to his shop an hour after closing but went to work and we were going again at 7:30 pm. Very very reasonable cause he could have been twice as expensive. If you break down in motorhome in the area this is the only place to call. If give him 100 starts if I could. Thank you again for saving us Greg.
This is a good place to get cars worked on. They do all my oil changes, car inspections and have fixed several cars from something simple to more complex like rackapinon repair over the years. I've.always been treated good and the owner doesn't charge an arm or leg so a person can actually afford to go there I prefer this garage over others
I personally know all the guys an women that work here, an honestly in all my life I've never met a group of people that were as honest an trustworthy as Greg an his Sons an everyone else that works there!!
We broke down on the side of a mountain-out in the country. Our Brakes went out...in our motorhome! These folks came and got us, made our vehicle a priority over most of the vehicles they were repairing in their FULL shop to get us back on the highway and on to our destination. I need anyone reading this review to understand-this shop could have charged us whatever they wanted! We were desperate and weary travelers in a heavy duty vehicle. However, to say they were fair with us, is understatement. We expected a bill nearly twice the amount we were charged. Not only did we receive excellent service at a great price-everyone there, from the owner and staff to every single customer who stopped in or was waiting were as friendly as if we'd known them all our lives. I can't say enough good about this business, and because of the wonderful folks we met, I truly wish we lived near this small town on what I'd call the northern outskirts of Charlestown off I77 and route 21.
Quality work, at a reasonable price. Customer service and repairs were taken care of fast with quality work, a friendly staff, and place that puts the customer first.
Very friendly and honest mechanics. Receptionist very sweet and considerate. Greg is very conscientious about his work and makes sure the customer is satisfied with the results.
My family has been taking our vehicles to Route 21 for years. They are very good mechanics and they do the work for fair prices. What I think is really important is that I feel safe sending my wife there without me, I know that they will not try to take advantage of her. It's sad that is an issue these days but I have found it to be the case at some other garages.
They have done a wonderful job on my truck. Very Friendly..They have my truck back to me Fixed an Fast!!!!! Great place to go...No matter if your from Sissonville, Ripley, Or Charleston...It's worth the trip!!!! Even if you just need a sticker on your car, they can do it ..Get ya in there an out Fast!!!! Give em a try, you have my word!!!!!
2209 6th Ave, Charleston, WVTruck repair shop
1505 6th Ave, Charleston, WVTowing service
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