Mary's Towing, Inc. in
Everett (WA)

Lukas did a great job with my car today ! He came early and was quick and efficient . He also gave me some helpful advice. I highly recommend Mary’s towing

Will is an absolute superhero! My mother blew her rear tire while coming around a corner on the freeway, ending up, spun out and stuck in the mud in a gully. Will was able to locate us regardless of my terrible directions. He was friendly, great customer service went above and beyond to make sure that we were safe and my mom and daughter were able to get home. That young man is a wonderful representation of your company. I hope you keep him around a while And give him a raise!! I will definitely call Mary’s if I’m ever in need again! Thank you will!!

One of his workers was towing my truck a neighbor warned me, I went out to talk to the to the tow truck and tell him why he took it, that it was my truck that I lived here, he told me that they gave him orders and that he would take it and I told him to please don't do it that I would pay him the disengagement and he only said that I couldn't, I told him that I had the lease and he only said no and he told me to go get it at his address, he came one Friday at 4:30pm and they close at 5pm and neither Saturday nor Sunday they work, I had to wait until Monday, I went and the lady who attended me was rude, very haughty the truth what an unpleasant experience with these people from this company ?

Dispatch refused to service, claimed our contract wasn't currently active when I have proof from our complex they have an active contact. Rude and condescending attitude from dispatch.

Wasn’t a great situation, car was stuck at an impound lot, but Jack and Chris really came through. They were quick, patient and very supportive.

My car was in an accident and needed a tow. The dispatch provided 20 min and driver showed up in time and carefully pulled my car up to tow it back to my house. The driver, Mohib, is very professional and polite man. The price is reasonable to tow for 13 miles and he was carefully unload our car in the driveway. We will definitely recommend using tow service with this company. However, this is just for towing service and not involving storage at the yard (they are junk yard and tow impound service).

On 12/08/2025 Mary’s towing towed my car while I was in the vehicle. I have a bruise from the door closing on me as I was trying to get my valuable items out of my own property. I was parked in what I was told by my apartment complex’s previous manager is a loading zone for my building and as I was trying to explain that to the tow driver before he even had my car on the hook he ignored me and proceeded to rush and hook my car on without allowing me to pay or negotiate . He drove 2.9 miles with me in the car and even made a stop in front of Edmonds college to finishing hooking up my vehicle. The whole trip from my apartment complex to keelers on 99 I was honking but the driver claims he didn’t know I was in the car the whole time. As officers arrived they didn’t even ask me what happened the officer which I assume was a rookie asked me what was I doing in my own car???? Clearly they work together. I will be filing a lawsuit. Couldn’t even make a police report because me being kidnapped isn’t considered a “crime”. They tried to take $718 dollars from me but i literally only had $500 on me and they took all my money. Not cool at all and the place should be shut down. I am emotionally scarred and traumatized from that day. My baby is sick with a cold and I had planned on taking him to the walk in clinic at his pediatricians office and accidentally fell asleep.

I recently called Mary's Towing because my car battery was dead. Jack (driver) arrived within minutes of my call! He immediately got to work and we determined that it was well and truly dead and I needed a new battery. He was extremely professional, informative and efficient. Jack towed my car (and me!) to a nearby shop to have the battery replaced. He managed to make what could have been just a horrible inconvenience into an adventure - first time I had ever ridden in a tow truck! Thanks for that, Jack. Job well done! ⭐️

This is shameful and disgusting business. They towed my car from a place where there were no tow-away or no-parking signs. My car was on their lot for less than 20 minutes after I arrived at the location, yet they still charged me $662.45. This is unlawful — they cannot legally charge that amount in a state where the minimum wage is less than $15. They acted unprofessionally, and this business should not be allowed to operate in this manner.

Drew showed up within 20 minutes of me calling which was fast, and then he had my car unlocked and paperwork done in less than 10 minutes. I am very happy with my service.

This one-star rating is only for the late-night dispatcher, not the tow truck drivers they’ve always been great and professional in my past experiences. On 11/8/25 around 2:34 AM, I called Mary’s Towing because someone was parked in my assigned spot. The dispatcher first told me to contact “Blue Line Security Services,” then later said “Blue Line Protective Services,” very helpless. I called multiple times asking for help and got no response or assistance. After hours of trying, I ended up sleeping in my car until 9 AM. Later, my apartment office confirmed I could’ve handled everything directly with my towing paperwork and ID. Very disappointing experience better dispatcher communication and training are definitely NEEDED!!! DO BETTER! When I need a car towed you guys take years!!!! But when it’s my car getting towed? You guys spawn here lolll

I'm giving it a 4 because I can't give it 3.5, my knuckle head uncle got our U-Haul truck towed from his apartment complex. The truck was at Mary's from 9-5pm so whole work day pretty much. $590 dollars. I could understand that price for overnight definitely. But one day? Not even a whole 24 hours? that price was beyond over board. Not to mention I had to pay U-Haul as well to extend the reservation to a future date or they wouldn't even let me get the stuff in the back of truck. Then to make it even more exciting, I was informed that I needed a new updated reservation. one associate informed me my email reservation be sufficient. Upon arrival I was informed that a paper copy was needed. U-Haul doesn't have a fax machine. Thank God U-Haul emailed it over. The paperwork and payment process is fast and easy. The tow truck guys are pretty bad ass. Couldn't even hate. #pinktruckforthewin The front desk lady might come off as rude but appreciate her position and what she has to deal with day after day. So mind your manners and show her some appreciation, it goes a long a way.

KNOW YOUR RIGHTS!. Here is a breakdown of your rights and the legal process: Police verification is sufficient: When an officer initiates an impound and provides the tow company with your name, driver's license, and registration, they have already verified that you are the vehicle's legal owner. The tow company is bound by the police's direction and cannot perform their own redundant theft investigation. A vehicle that is impounded at the request of a police officer after a traffic stop and the officer provides the tow truck driver and yourself with a document that has your name, your DL information, confirmed that you are the registered owner, etc, DO NOT LET THESE PEOPLE SCREW YOU OVER by demanding information that they are not authorized to use as a way to keep your car longer or auction it off. These people are not government, they do not enforce criminal law, they do not enforce traffic law, they do not enforce anything. They are a private business. Period. Mary's Towing cannot legally demand your title to release your car, nor can they continue investigating a possible theft after a law enforcement impound. Under Washington state law, these crooks cannot call the DOL and search for information on your vehicle after a police officer has initiated the impound, why? Because the DOL and Mary's Towing are not affiliated. The DOL is a state agency that cannot share personal info with a private business and a private business doesn't have any authority to report anything to a state agency.

I had an extremely disappointing experience with this company, mainly due to one of their employees (Naty) . I called in for assistance, and when I spoke to the staff member, they were condescending and unprofessional. They seemed completely uninterested in helping me and treated my concerns with complete disregard.

My cousin got his car towed from his apartments and he did park incorrectly where he shouldn't have. Regardless, they charge too much, $553 and some change to be exact. Highway robbery. It was just there overnight. This business should be closed. And they have the audacity to have a picture of their show tow truck at the front desk that won first place in 2019. We all know why, clearly got the money by having these crazy expensive unnecessary fees. They definitely charge as much as they can. It Is what it is but it doesn't make it right.

My car was parked in an unauthorized parking space for 30 minutes. They towed my car immediately. They charged me $553 for one night, which is almost a 40-hour paycheck. It's not fair. You have to be human and not want money.

I was driving home from work when my transmission went out in the middle of Downtown Seattle on a 1st Ave right by the Showbox, I lost all forward gears and reverse. I was recommended Mary’s Towing so I called. Super happy I did. They had Lukas there in less than an hour. Once he was there my van was hooked up and we were on the road in less than 10 minutes. On the ride he was very friendly and professional. As we talked, I mentioned that I needed a new car for my daughter so he informed me of their auctions. I’ll be there on Sunday. Lukas was great! and if he is any reflection of Mary’s Towing, ill definitely be using them next time.

Had a great experience with Zach! He came to the rescue when my car wouldn’t start. Before he even tried to tow me he tried giving me a jump and also tried to restart my battery. He was super friendly and highly knowledgeable with his 10+ years of experience. He carefully loaded my lowered vehicle onto dollies and ensured there was no damage to my car. Would totally call him for help again the next time I’m stuck, highly recommend Zach!!

Illegally towed my car. Had to pay $1300 to get it out. she charged me for an extra whole day of towing because i got there at 12:01pm. $150 extra because you stored my car for one minute, really!? Rip off, scam artists. the 711 i got towed at didn’t have a sign near the entrance at all saying anything about towing. i showed the lady at the desk my photos and she pulled up their photos and she completely ignored the fact it was an illegal tow. She also wouldn’t lower the price or cut us any slack at all! So annoying. I am currently filing with the courts because i want my money back.

Hands down, the BEST experience! I called Mary’s Towing this morning because my car wouldn’t start after sitting for 3 months. The dispatcher was super professional and took the time to answer all my questions. About 15 minutes later, Super Drew arrived and immediately brightened my day! I “thought” I needed a tow, but instead of taking advantage of the situation, they suggested trying a jump start first. Drew had my car up and running in about five minutes!! Not only was he fast and professional, but he was also hilarious and super friendly, giving me helpful advice to prevent this from happening again. I had been expecting to head to the dealership, bracing for an expensive repair bill, as some places might take advantage of the situation. But thanks to Drew, I found out my car was perfectly fine—it just needed a little drive! Huge thanks to Super Drew for turning my rough morning into a great one—I’m still smiling! You rock, Drew! And yes, I washed my car, dude!! LOL! ????

They towed my car from the regular parking lot in the apartment from space 170. I went to them. They said that I parked my car in a reserved parking lot. I showed them a photo and said that they were wrong. I have lived in these apartments for 7 years and the reserved parking has a special sign and I’m not stupid to park at reserved parking spot. They said they are don’t care. I paid $500 to get the car back. Now I won't be able to sleep at night and will go to check if they took my car away again. I am very stressed by these scammers. Tomorrow I'm going to sue these scammers.

These guys are awesome!! Quick response in and out service. I appreciate you Mary’s towing! :) Everyone on here with the one star rating is only mad because yall thought yall can get away with it. Not today but hey it’s good I’ll help yall find a parking spot. It’s at Mary’s towing yard. Pay that bill SUCKERSSSSS!

By far the best! Customer service is outstanding! The owner Mary and her daughter Rachelle are the sweetest people! Definitely don’t have any complaints about Mary’s Towing. This is Mary’s Towing Bubble Tow Truck. My daughter loved the bubbles coming from the Bubble Truck. Thank you Mary and Rachelle! ?️???️?️?????

Mary's Towing saved my butt with their friendly service, easy availability, and their towing skills (obviously). The transmission went out on my car at 9pm on a Saturday, and Mary's was there to tow my car home so I could figure out next steps. When I needed to take my broken transmission car to the mechanic Mary's was there and it was super easy to schedule a pickup time and date. Both times the driver was friendly and you could tell they were towing pros, they put the car exactly where it needed to be put. Would recommend, Mary's is my go to tow team now. No one ever wants to have their car break down, but having someone there to get it picked up is a life saver.

David was amazing. He didn’t mind me hanging out and watching my baby get hooked up and towed away. He let me know once he made it to the shop and ensured he handed the keys to the correct person. Also sent me an amazing picture of it out front of the shop. I didn’t have to worry about it being towed at all. Thank you David!

Most tow truck company’s are driven behind greed and I feel are not compassionate or understanding, but Mary’s Towing is top class very good business standards. They really turned a bad situation into a pleasant one. The guys in the tow yard that helped me out to David who towed my car to the Mechanic Shop. Thanks guys you earned my business moving forward!

David was quick, efficient and really knew his stuff. He were able to get the car out of a tricky spot and onto the truck in no time. Will be using this company again based on their friendly and professional service!