What clients say about NAPA Auto Parts - Wytheville in Wytheville (VA)
They always go the extra mile to help their customers and make sure we get what we need to keep trucks and equipment moving. Whether it’s tracking down hard-to-find parts, quick turnaround times, or just taking the time to make sure everything is right, their customer service really stands out.
We appreciate the dedication and support they show to local businesses like ours. Highly recommend stopping by if you need quality parts and people who truly care about helping you get the job done.
April 4 2025 My wife and I was traveling from smokey mountains to Princeton WV rv park, heading north from Wytheville our truck blew out a two year old radiator hose. called our road service , they don"t bring parts to people broke down .Couldn"t tow us we had 35 ft travel trailer. started calling parts stores Napa third parts store I called said they would. Cody delivered our hose I put it on half hour we were on the road. we are so thankful you people were able to help us.Thank You so much, Ralph & Debbie Heiser
WARNING THIS GUY SCOTT KNOWS HIS STUFF!!!
To make a long story short this guy Scott Holbrook (mechanic) helped my wife and son to get back on the road after a long trip down to NC but they got stranded in VA. Scott diagnosed the problem, charged the battery and sent them on their way really fast. He also spoke to me about the problem and gave me the proper diagnosis, so, that the problem could be fixed permanently once they got back home!!!
Thumbs up to Scott and the business owner for having this amazingly knowledgeable mechanic working for them.
He is an asset to this company, and I wouldn't hesitate to go back to their shop again if we needed it.
Thanks again Scott!!!!
They are so nice and helpful the other car places make me feel like I'm bothering them they always have the part the next morning and so much cheaper than the other places I've went to them everytime I need any part and I won't go anywhere else!!
i had a small accident on my truck and went to the nearest truck stop to fix my truck. But unfortunately there were no parts for my truck. then I found what I needed in this NAPA store. This is oil hub cap. Good job guys.
We noticed today that our turn signal was making the sound that tells you a bulb is burned out. Hubs said that he was going to get a replacement bulb. He went in, got the bulb. He asked the young gentleman if he could borrow a ratchet. The clerk went and found one! Great service, great attitude! Napa that’s going above a lot of parts stores!
Truly amazing service from a great group of people. When our power steering pump went out on our Jeep during a long road trip from FL to PA, these folks not only hooked us up with a replacement right away, but they let us use the back of their lot to replace the part. They also let us borrow a jack! If you ever need any parts in Wytheville, contact NAPA first.
This is a staple for auto parts stores. They have a lot of quality and hard to find parts. The staff here are personable and very knowledgeable about most any question you have. They also have special discounts throughout the year. Go see them and experience good old fashioned customer service.
174 Pump Hollow Rd, Wytheville, VARecycling center
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