What clients say about Royal Auto Center in Front Royal (VA)
Had my mother bring her vehicle and my vehicle to get inspected. Dude passed hers without putting it on the lift nothing. When she brought my vehicle right after they made a comment about how she has 2 cars. He then puts it on the lift. Says my exhaust needs 6k worth of work and fails me. Then puts on thw rejection sticker that my front and rear brakes needed to be changed. Little did he know the brakes were literally just changed a week ago! Rotors and pads. So I brought it to my normal inspection guy (4hours away) after I fixed the exhaust. ( 50$) and passed. It's funny how people think they can take advantage of elderly people. So just because you thought my mom was loaded because she has 2 cars you try to scam her..... I wouldnt bring ANY car to you to even check my oil.... probably tell me my blinker fluid is low.... BEWARE OF THIS SCAM OF A SHOP.
Take your business else where. Lazy, careless front desk worker. Careless and angry mechanic. They will fail your inspection for a cracked windshield wiper then refuse the inspection after. Smells like a foreign slum inside. Bathrooms are as nasty as the people. Do better Front Royal, get these businesses shut down
Got a vehicle inspected that I was looking to purchase on a Saturday. Not from the area but he was the only one who answered the phone in 30min radius of Winchester. He was pleasant and professional. He kindly took extra time to really inspect the vehicle for anything noteworthy. I would return to him if I lived closer in that area.
Was looking for a place to get our car inspected on a Saturday. Tried this place and was very happy with the service. All the gentleman were very kind, they took the car back and inspected it quickly. Thank you RAC!
Wife came here for an inspection. Guy said her right front brake pad was too low to pass (fair) but he was going to charge $300 to replace it! That's twice as much as it costs to get both front pads replaced anywhere else. On top of that, he cross threaded and wrenched one of the bolts to the wheel on super tight so when I took it to another shop it snapped off. Super cool. Thanks.
Dropped by for a state inspection. Randomly discovered that the auto tech David is a Certified Audi Master Technician. Probably the only Audi Master Tech in a 100 mile radius. Great service - and especially if you've got an Audi.
Been going here for years the owner is a really nice man and is very professional. He's very knowledgeable on a lot of different things. It's a very good place to go if you need your vehicle worked on or inspected. Plus there's business cards there to a handyman service which does outstanding work and that handyman business is called the little man's inc.
Royal auto center has great service and great mechanics! they have a customer in me for life, such kind and good people. i came in for what i thought was a simple inspection and david showed me how my brake pads were basically gone and it was not safe for me to drive, he fixed it in such a short amount of time over his own priorities, i really appreciate him! so many people have passed on my car without properly inspecting it meanwhile i was so close so damaging my car further and compromising my safety! god put me at the right place at the right time and i met some of the most genuine people in this new town. thank you again!!! ❤️
This company is horrible, they told me that they repo my car and the whole time it was towed and didn’t wanna reimburse me my money for the tow, after the lady the week before, told me that my car was a repo.
Open 24 hours a day of credit card payment. Gas prices for regular gas are usually the best and the area. Been using this gas in my Suburban many years no problems whatsoever.
I got to Royal Auto Center at 9am to get my oil changed and the door was locked. The open sign was on and hours listed on the door said 8am-5pm, but no one was inside. I waited for a few mins, but no one came. Now I'm going to work without my oil changed. Great way to run a business.
They quoted me a price and that's what I paid. I made an appointment and there was no waiting. The mechanic (Tyler) was knowledgeable and did a great job. I will not hesitate to take my car there the next time it needs repair
We try to make every customer happy I have been here since February 2016 and I know that I go out of my way to locate a place for every customer to get right in for a inspection we are currently looking to hire a inspector . Try us out give us a chance we have all new employees.
This place has absolutely NO service! I walked in and everyone was sitting there watching tv. Came in for a state inspection and they turned me away cause they were too busy (without even making eye contact with me)! Yea watching tv! It was 3pm so that rules out being on lunch break. Wow. This place is a joke. Take the time and go somewere else.
