This rating is based on customer reviews, inventory size, pricing, and service quality
Virginia Used Auto Parts Inc in Suffolk, VA scores 87/100. Overall sentiment is strongly positive: customers praise the friendly, fast staff who verify stock, pull parts quickly, and keep pricing fair. Inventory is noted as broad, including older models, and they try to source parts when unavailable; some compare service favorably to big chains. Common complaints are limited but include a muddy, confusing yard/directions that make finding parts harder and one report of rude phone conduct. Wait times seem short. Insights are based on a limited recent sample and may evolve.
Address:
1325 Portsmouth Blvd #2230, Suffolk, VA, United States
The employees were friendly and very helpful. They took the time to go out and see that the parts requested were actually available and called me back to let me know which ones they had. When I went to get the parts they were friendly and immediately went out and got the parts The prices were very fair and the parts in good shape. Thank you
The older gentleman and younger guy that work here moves fast and has such great customer service!!! They're so nice I have to bring them lunch one day!! Thanks so much yo you guys!!
Poor customer service. Laughed at my husband on the phone. Not good place to work. Doesn't take care of their employees. When my husband Called to inqury about some information when he got hurt working for them, they laughed at him and hung up. Will be reporting them to the BBB
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