What clients say about Southside Auto Service in Blackstone (VA)
Scheduled an alignment and inspection. They said I needed one thing done to pass inspection. After I agreed and they got my few hundreds they decided to then finally tell me my car is "scrap metal" and will not pass inspection. whatta pro!
Called about dropping 1981 Ford F100 pickup truck off to replace the transmission that went bad. The transmission in the truck was the wrong one( put in before I bought the truck). I was able to find and get a truck with no motor for parts (exact same year and color of mine).Ran the numbers with Ford and the transmission was for that year and make. Waited almost a week to get told they could not do the job because the dip stick was different, ( it bolted the right way but went into the transmission a different way) not really sure what that had to do with anything. Then the speed odometer cable was in a different place, ( All fords have the cable on the driver side tail shaft of the transmission). again I do not see how this was relevant in any way. At the end they refused to do the work stating "We do not do custom work here". I have changed these types of transmissions half my life when I was younger never seen or heard of anything like this in my life. Left a 68yo man to figure out how to resolve an issue that was already settled once.
I have had nothing but good service from this auto shop. I have had two inspections (two separate occasions) and have had to have a front axle replaced. From my experiences, I would say they do good work and would recommend.
Mike and Kevin were great to work with. My 2004 Ford F150’s engine blew. Mike towed it in and his crew went to work on it. After several challenges with the current engine, they came out with a like-new engine! I am so in love with my truck now. These guys are awesome! Thank you Southside Transmission!
Southside is always professional and typically can fit you into the schedule within a day or two (which is awesome for any shop). They are honest and good at what they do. Any work I don't do myself goes to them.
This is where I take all my vehicles. Mike and Team do great work for a fair price!
Just went and got one of my vehicles inspected. In and out in less than 30 minutes! Great service!
Set alignment up wrong let car leave and car was very unsafe to drive equivalent to a death wobble needed rear camber bars replaced took it back they redid the alignment correctly after new parts replacement drives better only thing they should have refused to do the job as it need parts to properly and safety do the alignment they also knew it needs wheel hubs but didn't say anything
I love going here,great customer service, very honest people to deal with. Been going here for the last 3 years since the last shop I used for an inspection tried to screw me for about $120 for a $25 part.
This was a great experience. Got my SUV aligned and inspected in a timely manner. Everybody there is really friendly and seems very knowledgeable. I would recommend there services to all my friends and family.
Great service! Great prices! They can do darn near anything. Don’t let the name fool ya, they do much more than transmissions! Would recommend anyone to give them a shot!!
Made an appointment the week prior and even called the morning before I dropped it off and they acted like they had no idea who I was. Had to drop off the vehicle and wait for them to get to it the second day. Plus my truck smelled like they had smoked in it when I got it back.
Decent prices but unsure about the quality of the work. Employees were polite to me but cursing and talking about personal matters in front of customers which isn't appropriate.
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