What clients say about Automotive Excellence in Blackstone (VA)
If you want to help train their techs bring your vehicle here and after a couple trys and few thousand dollars you might actually get your vehicle back half as bad as it went in
Wow!!! I am so impressed with this company. I highly recommend them if your car needs to be repaired!!! Their quick and they work with you if your a college student TAPPPP INNNN
Everyone knows owning a ford truck sometimes can be expensive to fix. After trying to do coil packs and plugs, I had three that just wouldn't come out. The pricing they told me was absolutely perfect and they fixed everything in a timely manor. After repairs my battery went dead and was a 2019 battery and they replaced for only the cost of the battery. I will recommend everyone I come across that can't fix things theirs elf to go here. Thank guys for an amazing experience.
Should have read the reviews before bringing a vehicle here... wouldn't pass inspection because of a Crack in back passengerside window.... when I asked him to show me the law he said any window that could cut you.... the window was intact just cracked...very unprofessional and rip off...beware....
***continued due to response from company ****
The glass was not able to cut anyone at time of inspection and yes it was cracked as I said... you can not inspect a vehicle on what may or may not happen in the future only in the condition it is at the time of inspection. I asked you inspector to show me where it said side facing glass must be intact and all he could come up with is any glass that can cut you. This glass could not cut you.. it was being held together by the tint and was in tact for months that way. By your logic no car can pass inspection because in the future your going to have to replace the brakes... went somewhere else they said I'm right your wrong.. way I see it you owe me $20 for false falure,,,and the only other thing wrong was a couple bulbs...yall are hacks at best.
**************Beware**************
I drive an hour each way to have my welding truck serviced here for a reason. Their work is fairly priced, high quality and thorough, and performed promptly. Tracy, Lonnie and everyone on staff that I have dealt with have treated me with humility and respect. They’ve been a valuable resource to me and I will continue supporting them.
Very unprofessional. My husband had to bring his truck back 5 times to them bc they kept claiming it was fixed and it wasn't. He took it to the dealership and they fixed it the first time. They have tried to charge him for there mistakes.
This has been one of the worst experiences I have ever had with a automotive company in my life. I would never take your vehicle here to get your brakes fixed! One of the most unprofessional experiences of my life costed me over $4500 to get my front brakes fixed when all I needed was a vacuum pump and brake booster replaced. Instead I had to replace my entire front brake system to still have to bring my truck to a Ford dealership and redo half of there work and they are still trying to charge me!
We a lot of stuff to them and they fix it in a timely manner. They also warranty their work and parts. We had a truck we pick up we had it 6 days and it messed up. They did not hesitate to end the tow truck to get it and with in like 3 or 4 days we had the truck back and it's running great
Very Honest and trustworthy. I live in VA Beach and I'm happy to bring my vehicles here for any type mechanic work. Lonnie and his Staff do an amazing job. Thanks for keeping us going Automotive Excellence!
Awesome service. Called them at 9 am to get an inspection on my car to renew the tags. They said come on over. Took me right away. Had my son with me. We sat in their little wait area. Sean read some kid books and in about 15-20 min we were done and driving home! They will get my business next year too.
I brought my truck in for an oil change and was thoroughly impressed by the mechanics and service people!! The work was done quickly and cleanly, and everyone actually seemed happy to have my business, not just ready to take my money. Good attitude, good work, and overall a great experience!
Just got my oil changed done at the shop! Very Quick! and Clean! Saw a car they just pulled out of their paint booth! And that car had a really nice paint job! So I talked to the owner (Lewis Jones) for a quote to do mine, and lets just say that I will bringing my car up there in the near future to get one nice paint job on my car! :)
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