NAPA Auto Parts - Port Richmond Auto Parts Inc in
West Point (VA)

Blew a radiator hose nobody had it not even Napa but the guy there dug threw probly 300 hoses to find one the same shape and size would have been absolutely stranded if not for them

I believe computers came on the scene 40+ years ago… when I called to get a copy of a receipt I was told no. I asked why with the exact date/time and credit card they couldn’t look it up in their system and they said we can’t. Maybe they’re just untrained? Or more likely they just didn’t want to be bothered. I went to another NAPA and was told that looking it up isn’t a problem. Do yourself a favor and shop somewhere else.

10 out of 5 stars

They didn't have oil pan gasket that i needed but could get it later that same day...i picked it up later that day...

Friendly and helpful staff. Decent prices.

Great people working there

Knowledgeable staff, certainly take the needed time to verify items

Pricing is high. Counter help was knowledgeable

Excellent help, excellent inventory, very helpful, my only autoparts store

It is always great doing business at West Point NAPA. They really go out of their to help me!

Went to purchase and get a headlight replaced. Before purchasing I wanted to make sure they’d replace it. The guy told me he could do it. Then suddenly changed his mind, didn’t even make an effort to try. Terrible service.

Great Store. I've been dealing with them for over 30 years.

Counter guy not sure of his name. Helped me alot while searching for parts.

The staff is very knowledgeable, friendly & helpful.

Outstanding service from the young man behind the counter.

Found me some new tools - toys .

Always friendly service.

I get my part of them and they really help me

Always friendly and helpful.

Regular customer, they treat me with respect, always look for what I need and if they don't have it they lead me in the right direction.

Nice store. Staff was friendly and helpful! Prices were better than Advance Auto Parts!

Replaced and installed battery in the rain with no delay. Awesome customer service every time I go here.

Good prices and if they dont have something in stock the will get it for you in about a day in most cases.

Friendly staff with parts I need usually in stock.

Any thing you might need, good folks to deal with!

Guys in here know their stuff. They also sell racing fuel, which is a big plus.

Great guys there to help you.