This company is contracted with the local police and has towed cars which they were not suppose to. The fault is mainly on the officers as they did not follow proper procedure, but this company still operates alongside them. The company is benefitting from this contracted while towing vehicles they shouldn't be.
Want to thank y'all went out of your on Christmas day and called. The state department to put out flares he call the heros lol David thank you bud I really appreciate it good luck to you best towing ever
David saved the day when my U-Haul broke down. He gave me a ride where I needed to go and was incredibly patient with me. Thank you so much, David. You’re a life saver! You also have good taste in music.
Kinda difficult to find. Sign from the road reads weird with a big A with Tex underneath. Then there multiple trailers and such on the property. Basically look for the uhauls and go to the uhaul trailer for help when you car gets towed.
So far so good. they were really friendly. had to have them pick up my truck from Prontos. the young lady who dispatched me made sure to call me and stay in touch while i was getting screwed over by Prontos Wrecker service. once finsihed she had a truck there within an hour who actually knew what he was doing and was very careful with my truck. took it to Atlas Truck repair whom recommended them highly.
Very friendly service at a good price. He showed up quickly, helped me assess what was wrong with my car and then got it to the repair shop safe and sound. Overall a great experience and would highly recommend!
Highly recommend A-Tex Towing. David arrived quickly, worked efficiently, and was very professional from start to finish. My go-to towing service in Austin.
I was Quoted one price after completing the job I was charged a different price $230.00 more than the Quoted price they tried to justify it by saying they had forgotten to Quote fuel and mileage. The competition would have done it for $100 less so sorry i chose them for the job
David and A-TEX Towing really came through for me. What started as an impossible situation turned into me rolling out clean because of his hard work, knowledge, and professionalism. Service was amazing from start to finish—he knew exactly what needed to be done, got right to it, and handled everything like a pro.
I appreciate the effort and the attitude—very professional, very knowledgeable, and he kept it moving until the job was done right. I’m very happy with the service and highly recommend A-TEX Towing. Thanks again, David!
Service was quick to arrive in only 20 minutes and fairly priced. Our driver David M was extremely friendly and was a pleasant experience. Will use again in the future!
David had towed me and he was punctual on time and extremely helpful. I started this morning on a bad foot since I popped two tires and needed to get new ones, but David was so funny and charismatic that he cheered me right up and got the job done smoothly! Will 1000% be using them next time!! Thank you again <3
David did an awesome job helping me out of a real pickle. Did an excellent job assessing my situation and got me back home late at night. Real personal touch and reassurance that we’d get everything sorted out during a stressful evening. Thank you ATEX Towing and thank you David!!!
David was extremely helpful in getting my vehicle towed to another location. He treated the vehicle with utmost care, and got things transferred in one piece. Highly recommend
Awful, price gouging experience. Avoid at all cost. Driver, who was a nice guy, told me one price BEFORE they loaded up my car and once they dropped it off less than 10 minutes later, he passed me his phone to sign for a much higher, never agreed upon price that he said was set by his boss. He then called his boss who said he would impound my car (at this time it is in my driveway) if I did not agree and sign. Criminal.
This is most definitely a reliable spot. Answered quickly both times I called, were efficient with getting my information and it was just a pleasant and quick experience all around. Shout out to David in particular. Seriously the most down to earth truck driver I’ve run into. He went out of his way and put in effort to make my day that much easier. If you need a quick tow, this is the company.
David came to get me after my truck broke down coming home from the funeral home. It's been a rough day and he was prompt, courteous, professional and compassionate. David's sweet personality made a rough day a little easier. I will call them for sure next time and will tell my friends about them. Thanks David
Mando was AWESOME! Throughout the process of trying to get broken or odd ball equipment moved he made the process the easiest of all the local companies i called! Excellent communication and knowledge! Highly recommended!
I'm sure having a tow isnt fun anyway you slice it most times but these guys did me a solid and was on top of it. David, my driver was good people. I own my own biz so having good people is hard to come by. David took care of business. Thanks man!! True Austinite.
We had a neighbor call to tow our car without proper reason or any authorization from our apartment complex. A-Tex came and towed my car without any questions or confirmation they were able to do so from proper authorities.
After we had to pay a drop fee, we called A-Tex to explain the situation. Prior to being hung up on - the extremely rude woman on the line stood by their actions without any apology and refused to help in any way. Very sketchy way to do business.
THANK YOU David & A-Tex Towing!! After 6 failed attempts to get a tow company to "tow out of a low clearance parking garage", David showed up WELL prepared.
He listened to the known issue (completely dead, cannot put in neutral) and got right to doing what he does! He was able to get my Honda Ridgeline out of the park garage after 5 days!
Finally, a tow company I will proudly recommend to one & all.
Thank you David. I appreciate your professionalism and superb service!
I encountered significant difficulties while seeking assistance via phone from the office. Despite six attempts to resolve my issue, the information provided was unhelpful and seemed to delay any resolution until after my vehicle was no longer at the location. I would appreciate a more transparent and efficient customer service approach that prioritizes direct assistance. Tow service and guys there 5 Star. Office Customer Service-Poor By other reviews the ladies that answer the phone there are extremely rude and do Not want to help you out. Don't see how they have jobs. Tow yard owner must be desperate.
David did a great job towing my U-Haul. He was extremely professional, fast, and fun to talk to. He turned a stressful experience into a positive one. Highly recommend.
I had to have a truck towed twice during its service at a mechanic, and I drove in from Rockport , and David at A-Tex helped me jovially both times, and calmed me down during the first visit at a time where I was incredibly stressed , and he helped me jump a truck that we hadn’t had running in four years and had an anomalous hybrid battery. David did a great job both times, and I recommend A-Tex highly and will use in the future anytime I’m near Austin if I need a tow! Thanks again!
Was referred to A-Tex by another tow company when my truck suddenly wouldn't start after running errands. David showed up within minutes of calling. He arrived, lifted the hood of my truck, checked for possible issues with the starter and the alternator and was able to determine that it just needed a good, long jump - which he did - to recharge the battery enough to get it home without a tow. He even took it for a test drive for me to make sure that it wouldn't stall on my way home - AND offered to follow me home, just in case I stalled again. Then, since he didn't need to tow me, he refunded a good portion of the tow charge back to me. David was friendly, quick, and knowledgeable, and went above and beyond to check my truck for issues, and to ensure that I got home quickly and safety. Will definitely keep his card in my wallet permanently.
I was flying my drone in the area and had the pleasure of watching this great display of professionalism recovering this dump truck. Quick, Safe, and Talented driver.
The driver showed up early which is surprising most don't do that very polite picked up my vehicle safely and dropped it off... I would recommend this company service every time! It was a pleasurable experience dealing with a professional towing company... Even when having your vehicle towed, is not one! Thanks again: Tommy Lambright
Yesterday, on April 13th - My wife was driving with me and our 7 month old and 3 year old daughters in the car heading North on Mopac by the Captial of TX Highway Exit when an A-Tex Towing Flat Bed Tow Truck with no cars on the flatbed was throwing rocks/stones/gravel off of the bed. Several rocks and stones hit our car as we were 60-75 yards behind the tow truck going 65 mph and cracked and shattered our windshield. Glass came inside our car as well. Luckily we were able to stay in our lane and didn't cause an accident while rocks/stones continued to be thrown off of the A Tex Tow Truck. I called the number on the back of their tow truck and they proceeded to tell me that no truck was in the area and I was exaggerating.
Completely unacceptable to have rocks on the truck without a care in the world and to disregard what could have been an awful accident or worse. I emailed them with pictures and no response, to no surprise. Hopefully they have some consideration to return my email with a solution.
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