EQ Autoworks in
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Address:4301 State Hwy 31 W, Tyler, TX, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto repair shop
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Website:
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Zip Code:75709
Working Time and Location
What clients say about EQ Autoworks in Tyler (TX)
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I want to give EQ Auto a big thank you 🙏. I appreciate Alex, Conner, Tiffany,Chase and Joshua for all their help. I would like to acknowledge the importance of customer service & care they provide to their clients. The commitment of sharing their love for your auto repair experience. It was a privilege to engage with honest professionals. They are very knowledgeable , helpful and sensitive to your questions/concerns about your vehicle. Thank you for all the follow up calls & text message. Customer service at its finest. God bless your company!
Feb 27, 2026 -
EQ Autoworks is OUTSTANDING! They fully diagnosed my 2017 F150 3.5 Ecoboost and worked with my warranty company to get it taken care of! The turn around was right on schedule and the quality of work fantastic! If I could give 10 stars, they would get it!
Feb 23, 2026 -
Fantastic place for automotive maintenance, whether foreign or domestic! You can drop your car off or relax in their comfortable waiting area. The staff is incredibly friendly and helpful. I went in for an oil change and received a detailed printout with additional recommended maintenance, with absolutely no pressure to get anything done. They just provided the information for my review. Honest, professional, and a great overall experience. Highly recommend!
Feb 06, 2026 -
The whole staff at EQ are incredible. The work performed on my BMW was not only quick and efficient, the details provided along the way were amazing. The car is like new again.
Feb 06, 2026 -
First of all I would like to say that EQ Auto Works is a very good place to have your car repaired. Tiffany was especially helpful and friendly, and has an excellent knowledge of cars and auto parts. I enjoyed working with her. I took my 2016 Ford Focus Titanium Hatchback to have my brakes fixed due to the fact that they were grinding. It turned out that the brakes were bad and needed to be replaced, but most of the grinding was coming from the rear axle bearings, so I also needed them replaced. There were several other major things wrong with my car (most of which I already knew about) and was going to have them repaired eventually. They gave my car a thorough inspection, and not only found the ones I knew about, but a few that I didn't know about. I won't go into what else they found, but needless to say, the car was not actually safe to drive. I went in hoping to spend $1,000.00 or less and ended up spending over $4,000.00. That may sound bad, and I did have to max out a credit card to pay for it, but they repaired everything they said they would and now my car is much safer to drive. They worked very diligently to fix everything on the list. The entire staff was friendly and pleasant to work with. They even gave me free rides to and from my house (which was only about 3 miles away) and helped me in every way they could. They sent detailed photos and videos all the things that needed to be replaced which I thought was very helpful. I believe these people are honest and are not trying to gouge people. The fixed what needed to be fixed, and I am glad of it. Again, I would like to single out Tiffany. She was awesome. In short, this is a great place to have your car repaired. They may find other things that you didn't know about, but they will not let your car leave their shop in an unsafe condition. Thanks again Tiffany and everyone at EQ Auto Works. I highly recommend this auto repair shop.
Jan 26, 2026 -
Had a great experience at EQ from the initial scheduling all the way thru the service process. Tiffany’s customer service is phenomenal and she kept me informed on what the diagnostic showed, the estimate of the parts and service, the time frame to complete the service as well as preventative care for my car in the future. I will definitely be visiting them again to keep my Toyota running as smooth as possible for as long as possible! Thanks again EQ.
Jan 21, 2026 -
First time working with EQ but came highly recommended. People were very efficient and knowledgeable as well as attentive to my needs and concerns. Were not pushy on any of the services diagnosed. Conner was very helpful and was a constant contact throughout all of the repairs and did a great job. Would definitely use them again.
Jan 20, 2026 -
The staff was awesome. The waiting area was superb. I was able to connect to their WiFi and conduct my business while I waited. They explained my auto's symptons clearly. I will definitely be coming back.
Jan 17, 2026 -
This shop exceeded my expectations. The team was amazing easy to communicate with, very informative and incredibly thorough from start to finish. They explained the issues in a way that was easy for me to understand and kept me informed throughout the process. I felt confident that my car was in good hands. They even followed up with me to make sure everything met my expectations. Honest, professional, and detail-oriented - I highly recommend.
Jan 06, 2026 -
The team at EQ does a great job diagnosing problems and helping me stay up to date on my vehicle maintenance. Honest opinions, great pricing and always a good experience.
Dec 23, 2025 -
I have used this shop several times to work on my Toyota hybrid. They have always done a great job at a fair price, and communicated very clearly on what they were going to do. They didn't charge me to take a look at my daughter's car and give us an estimate. They are great people to work with and I would highly recommend them!
Dec 21, 2025 -
Driving from out of town, cover plate was dragging under my car. I called them to see if they could fix it quickly so I could get back on the road and they took me right in and fixed it. They were so friendly. The shop is nice with seating, checkers table, pool table, and display of classic and exotic cars. We enjoyed the wait with all the amenities they had to offer. I highly recommend them.
Dec 11, 2025 -
Very professional and courteous. The wait was a little long but only because I added a part that required delivery. Love the waiting room with the classic cars. Maybe I could take one as a loaner next time!😬 For us, no one else works on our Toyotas except EQ.
Dec 11, 2025 -
I just want to give a shout out to EQ Autoworks. My husband changed his own battery in his 2009 King Ranch Ford PU. Then we couldn't get his phone to reconnect to his truck. We spent several hours off and on for several days, trying to get it to work. We called the Ford Dealership and they recommended EQ Autoworks. We pulled up and they sent a guy out our vehicle. He had my husband reconnected and Happy in just a few minutes! We tried to pay him but he refused. He said no way would he accept payment. He was super kind and friendly and generous with his time. We didn't get his name, but he had a long ponytail!! He made our Day! And we just wanted to say thank you 😊
Dec 10, 2025 -
I’ve enjoyed having EQ Autoworks care for my car over the past few years. Coye and his staff are warm, welcoming, trustworthy and dependable. I am grateful for the ‘mom and pop’ shop and supporting a local business (and it’s family).
Dec 08, 2025 -
EQ Auto met all my needs with my 2011 Toyota Avalon AC repair. They were very professional, courteous and work completed in a timely manner. Thanks to EQ Auto for meeting my Service needs.
Dec 03, 2025 -
EQ is our trusted source for our cars. I appreciate the level of diagnostics and the options they present. They do take care of what every you need done. I also have an older mbz that they know how to keep running smoothly.
Nov 26, 2025 -
A total 5+ star experience. The car I dropped off is not the car I picked up. My car is running better than new followed by a super warranty. First class customer service with a team of excellent technicians/mechanics that identify and remedy all issues. I totally recommend EQ Autoworks. Give them a call. You will not be disappointed.
Nov 21, 2025 -
I recently had the rack and pinion assembly repaired on our daughter’s car here, and the service was excellent. The team quickly diagnosed the issue, explained the problem clearly, and gave me an accurate estimate before starting any work. I really appreciate their honesty, patience and professionalism — highly recommend this shop for quality, reliable repairs.
Nov 07, 2025 -
Always exceptional service! Front desk customer service is top notch, and you can tell their systematic way of running the business is so efficient, that is why we can “get in and get out” in a timely manner and there is no guess work in what they will be doing. A quote is sent by text and you approve or deny the suggested services based on your needs. Will continue to come back again and again.
Nov 04, 2025 -
⭐️⭐️⭐️⭐️⭐️ Really good experience at EQ Autoworks. They did my oil change, air and cabin filter, and some general maintenance. Super nice people, fast service, and fair prices. You can tell they actually care about doing a good job. I’ll definitely be back.
Oct 24, 2025 -
EQ has been managing my auto services and repairs since 2019. I have always been satisfied with my results and probably would have been far worse had they not addressed the problems as quickly as they did. Tiffany has been a great add on to the Tyler location. Always accommodating and responsive.
Oct 22, 2025 -
EQ Autoworks is a stellar shop. They care about the work and service they provide. They work on all of our vehicles Jeep, RAM, Porsche, Toyota. Lift kit for the Toyota. The RAM we added autostart, tow mirrors, Yukon limited slip differential. Jeep it’s a jeep, axle seals, differential maintenance, thermostat, oil cooler housing, brakes. The Porsche has been the most impressive job for us. They dropped the engine, resealed it, new drivetrain, airbag suspension, control arms, brakes, tires, alignment. They know vehicles and will go above and beyond to service them.
Oct 15, 2025 -
This shop saved me! I was stressed about my car, I dropped it off in the evening and within a hour of them opening the next day they diagnosed it right away. The repair was done quickly, and my car drives smoother than ever. It’s hard to find mechanics you can trust, but these guys truly go above and beyond. I’ll never take my car anywhere else!
Oct 09, 2025 -
I brought my Mercedes to EQ Autoworks after another shop said I needed unnecessary aftermarket parts for a basic alignment. A trusted friend recommended this shop, noting the owner’s honesty and commitment to doing the job right. They had the proper tools and knowledge, completed the alignment correctly, and earned my full confidence.
Sep 22, 2025 -
EQ is the only garage I trust in Tylor with my vehicle that won’t try to run up the bill for little things that they think they need to fix. I’ve been taking my vehicle to them for about 5 to 6 years. Everyone in the building has so much knowledge about all types of vehicles from Ford to Porsche And Ferrari. Tiffany is very communicative and prompt on responses Everybody is so friendly And human, so it’s almost like you’re speaking to family and friends
Sep 09, 2025 -
I’m so thankful for EQ auto Works and their attention to detail and customer service! We have always been greeted warmly and their work is top-notch. I’m also so thankful that I’m not without a vehicle for very long, they usually get to mine right away and notify me if there is a problem that will take longer than planned. But I know the work will be done correct as they take their time. It’s not a very far drive for me, however, with the past experiences I have had with them, I would drive much further for their work! They are worth it.
Sep 09, 2025 -
Had a wonderful experience! definitely recommend! They were friendly, knowledgeable, efficient, honest, and have good pricing. I love these guys! If you're looking for a trustworthy, reasonably priced mechanic, go to EQ Autoworks! ❤️
Sep 04, 2025 -
The team at EQ always takes great care of my vehicle and delivers excellent results. I had them do their special touchless tire mounting on my new Forged rims for the BMW. They are always flexible and accommodating, providing excellent customer service. There's no better shop in town.
Apr 08, 2025 -
EQ Autoworks in Tyler truly exceeded my expectations. From the moment I walked in the team made me feel valued with their friendly and professional service. They took the time to explain everything clearly and provided honest pricing with no surprises. The workmanship was top notch and they paid close attention to every detail. It is rare to find a shop that genuinely cares about both the customer and their car. I left feeling confident in their work and grateful for their exceptional service. Highly recommend to anyone needing a trustworthy mechanic.
Mar 17, 2025
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