ATX-VIP TOWING in
Kyle (TX)

I had a 53' bucket truck with cracked frame. Atx towing was able to tow my truck when other companies went not able to. Nathan went above and beyond with customer service. He was transparent through the entire process from initial phone call to truck pick up. I will be using Atx for all my commerical towing needs!

FYI- In Texas, if a tow company refuses to release your vehicle after you offer payment, they are violating state law. Do not ask for towing from them, they're very unprofessional I went to pick up my car and they told me I have to call an hr before but no where does this say this which I screen shot their entire website. What it is, is he wants me to come back in an hr cause possibly if it turns 12pm he will more than likely try to charge me another day. However he has already quoted me a price. If I am there to pick up my vehicle and paying what I owe why treat your customer like trash. The tow company doesn't assume anyone would take them to court, you withheld my vehicle after we were already waiting, then tell me I have to call ahead of time which doesn't show on their website communicating this. Also how many video footages I have of their tow trucks speeding through dacy lane during a school zone in front of Chapa at the cross walk. Yes, I record you all ever time. If I was arguing about what I had to pay I would understand, yet I am wanting my vehicle have the money and the workers here are rude, be sure to always record when coming into this location and be sure your calls are always recorded as mine were so when you contact the better business bureau, you have proof.

Super unprofessional and stopped answering the phone after we waited almost two hours.