I don’t usually do reviews but this tow truck copy was beyond great. Super responsive, reliable and very professional. Jason came and loaded our SUV and made sure to send us a video of the drop off once delivered to the mechanic shop. Great customer service, they definitely care about their customers. Great price in TOWN!! Would recommend to anyone in need of towing service.
Just horrible experience. The old one is very rude and impatient. Has the worst attitude…. His customer service skills are beyond terrible over the phone and in person.
I had car issues during rush hour in Austin. The Sarmad Towing Team was quick, courteous and professional. This company can be trusted. Will definitely recommend.
My daughter‘s car left me stranded on 130 on the side of the road. They were the third tow truck company I called but the first one that was available. The driver was fast, efficient and very friendly and easy to talk with. They also made paying very easy by sending me a link so I could use Apple Pay. Would highly recommend.
10/10 would recommend. Affordable, incredibly fast and efficient. Got a dead car loaded and delivered safely and quickly. Thank you so much Jose for being great!
I was very pleased with the towing service today. The hookup of the truck went smoothly and quick. You can tell this company cares about their customers. I highly recommend y'all to call on them with your towing needs. I appreciate the help David provided today.
Thank you so much David for being so professional and such a cool dude, during such stressful time when my daughters car was not working! He communicated promptly and made it to us quick!
I don’t leave reviews most of the time because I want to leave it for those who really deserve it. This place was amazing!! I was in need of a tow truck today. Thanksgiving Day. When almost everything is closed. They were open. And I was stressed. They towed my car to a shop on Dripping Springs from Kyle for a VERY reasonable price. They were on time. Loyal to their word. I noticed they took the time to strap my car to keep it safe. And kept me away from danger by choosing to not drive it and having them take my car instead. Thank you again for all you did today.
Had an amazing experience with these guys!!! They were able to pick up the vehicle within minutes of calling and brought it to the location the next morning and for a very good price compared to most other towing companies.
Sarmad Towing was great. They showed up right on time and handled everything professionally. Super helpful and easy to work with. Would definitely call them again if I ever need a tow.
Omar from Sarmad not only saved the day by showing up promptly after my 1st tow canceled on me, but restored my faith in huminaity with his cool, efficient, professionalism, and also gave me a ride towards home after, and did not accept the tip I offered him. A true Class Act. Thank you Omar, and Sarmad Towing!
My 2008 Toyota Highlander broke down on the street last night around 11 PM. It was freezing outside and I was alone in the dark with no streetlights. After a long trip, I was mentally and physically exhausted.
He picked up my call after the second ring and was available to tow my SUV. I was so relieved because my insurance towing company couldn’t come until Monday. He came to the rescue! We exchanged numbers, and he arrived quickly within 20 minutes.
After checking my car, he was able to fix it right away, and I was able to drive the three miles home. He’s a great guy, highly recommend his service!
Easy scheduling, quick response time, great communication, friendly towing mechanic, and awesome price! Got my 1999 Toyota Camry towed 11 miles from Austin to Buda for $140 within 2 hours of first calling to set up a pickup!
I had a blow out tire on i35 in heavy traffic. Sarmad towing was the only one who respond and arrived very quickly and very professional & reasonable price. Driver was super kind and helpful. Very recommended
Used them twice this week. Arrived quickly and provided friendly professional service both times. Treated our cars with great care too. Definitely recommend them for towing needs.
These guys came through! I had a rear tire pop on my 84 Corvette I'm restoring. I searched on Google for tow truck service reached someone but they put me on hold for a long time. They were next. I called these guys and the pulled up, got me on the bed. Even gave me a ride with the truck. Best Service Ever! Hopefully i don't have any issues for awhile but if I do. They're my go to!
I recently had to call Sarmad towing for assistance, and I couldn’t be more impressed with their service! From the moment I called, their dispatcher was friendly, professional, and reassuring. They gave me an accurate ETA, with fair prices and the tow truck arrived promptly.
Sarmad Towing. Great service.
Driver was quick and very courteous and friendly. I was very impressed. Definitely recommend 10 out of 10. So glad there are still people that care and do great work.??
Our car quit working while at the lake and needed to be towed. Omar came out within 15 min and was efficient in towing our car to the auto shop. He was kind and professional. I def recommend them for your towing needs.
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