What clients say about TJ's Road Service in Magnolia Gardens (TX)
Owner refused to pay for property damages even though we have picture evidence, even though he verbally agreed to do so.He claims he sent us the agreed upon amount but it was never received. Refuses to own up to his responsibility. Disgusting business ethics and disgusting owner. I would rate the a 0 to if it were possible.
Terrible service. Tried to take advantage of my friend during the hurricane. Increased prices significantly and was very rude when called out. Shame on you for trying to take advantage of a terrible situation. And you claim to be a veteran own business. SMH.
DO NOT RECOMMEND OWNER IS HIGHLY DISRESPECTFUL. IM NOT FROM THE AREA AND IVE NEVER DONE ROAD SIDE ASSISTANCE BEFORE. I ASKED HIM HOW MUCH WOULD THE SERVICE BE AND HE WAS VERY RUDE AND HAD ATTITUDE BECAUSE I ASKED THE QUESTION I RESPECTFULLY ASKED HIM TO NOT BE RUDE BECAUSE IM NOT BEING RUDE TO HIM AND HE SAID WAS NOT GOING TO SERVICE ME AND CANCELLED THE DRIVER . I’ve never experienced such a rude and disrespectful person before.
Josh the road tech was great, but Jim the owner was rude & unprofessional. Josh jumped & tested my battery & alternator.on July 10th. My alternator was failing. They came out in a car so I needed a new roadside request for a flatbed to tow me off. Sunday night Jim left me a nasty voicemail saying that my insurance denied payment. He threatened to call the cops on me. DO NOT use this company.
This service is a complete joke. Requested a tire change for my motor home. The guy showed up with a small plastic mallet and a small pry bar. After 2 hours of the guy beating my tire to try and get it off, I had to go to Walmart to buy a sledge hammer. I am the one who got the outside tire off not his “worker” not to mention this “worker” took many cigar breaks, showed up with his 11 year old son (who sat in the car on a busy freeway for 2.5 hours) and just did not know what he was doing. My invoice said heavy duty tire change, and no tire was ever changed. I got charged $326. Please stay away from this company. Owner refuses to refund my money and hung up on me whenever I tried to call. Save yourself from getting scammed. Call someone else.
Terrible company. Pulled my front end off and then told me that my car was too wide, its a ford edge. He should have known my car was too wide. I took pictures of his license plate, and he got mad and called the cops on me. Definitely don't call them, they obviously don't know how to do there job.
Terrible management owner has no clue how to run a company towards customers and employees. Belittles everyone he speaks to regarding the company or services. Absolutely terrible management would never recommended.
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