What clients say about Papa's Towing in Magnolia Gardens (TX)
This is a real good towing company. Very understanding, and got my car home in time. Nice person, too! Great to have them close by. I was releived they responded immediately. The "other" tow made me wait 4 hours with 2 more to wait in 95 degrees!
Rickey was an absolute God send for me today! He got to me quickly, was so friendly, made sure I had a good handle on what was going on, and helped me determine the best place to bring my vehicle. I've had a lot of things going wrong/bad news back to back lately, and he was a bright light in the middle of it. I'm very grateful!
I was parked at my apt complex with a dead battery and a scheduled dental appt. Sure, I could've canceled the appt. but just as I was calling them, here drives up Papa's Towing to tow the car parked right next to me. As he was hooking up that car I asked him if he had a portable battery charger. When he was done hooking up the other car to the flatbed, he charged my battery. He wouldn't take any money from me and I'm really grateful for him. Thank you for your kindness.
I was on my way to an interview and my tire blew out in the middle of the highway. I was an hour away from home and 13 minutes away from my interview. This wonderful man picked me up and got me to discount tire. I was able to get to my interview (I got the job) and back home. Thanks again!
I called on a Sunday evening around dinner time. He told me approximately how long it would be. Called me when he was 10 minutes away. He managed to get my car started and gave me advice on what I needed to do. He was right that I needed a new battery. He was very caring and gracious. He truly was an angel in disguise. I can't say thank you enough for his help.
My car died in the middle of the road near an extremely busy intersection near rush hour. Rickey arrived very quickly, loaded my vehicle, and hauled it to my mechanic. He was super kind and friendly. He helped bring peace during a very stressful, scary time. Would highly recommend!!
This has got to be the Towing Company of The Century. Several times I have called him and every time things went smoothly, quickly and most of all affordable. I would literally in the future wait until he’s available before I ever used anyone else in this area.
Very sweet and caring. I called Mr. Ricky to help tow my sons car that got stranded in a store front parking lot unexpectedly. He was very fast and efficient. He even recommended a few repair shops in the area since I’m new to my area. I would highly recommend Papa’s Towing for anyone needing a great tow company.
We called Papa’s towing service for help when my son accidentally drove a tire off the ledge and into the ditch as he was pulling out of a narrow driveway. Ricky was quick to the rescue! He was so polite and eager to help. He was able to maneuver my car and get it back to clear ground without the use of his tow truck. When my husband tried to pay him he would not accept it. Yet he had driven to us, took time away from his family, helped us out of our situation, all out of the goodness of his heart. He is an honest man. And we will use him for all our future needs in hopes to pay back his kindness. You will not find better service than with Papa’s towing!
We called Rickey when my son’s car suddenly died in the middle of the road. He was out to help us in 20min and towed the car to a nearby repair shop. Fast and reliable, would definitely use him again.
Sadly, I called this guy and said he only handles things he has time for wants to do. His direct quote was if I get called on a wreck. I make more money and that’s what I make time for. Sad to say, but I won’t call him to haul a classic anymore, not where he makes his money. His wife also verbally assaulted me because I questioned their performance to their customers that could be calling. Told me I was a class because I said that was bad customer service. Beware they’ll get you if they can or want to
Fast, fair quote over the phone. 100% would use Papa’s Towing again.
Rickey was quick to respond when a curb popped two of my tires and I needed a tow to a tire shop in The Woodlands. He gave me a reasonable quote over the phone and stuck to it. I now have him saved in my phone if I ever need a tow in the future. Thanks again, Rickey!
Papa's towing, brought our neighbor home and when leaving he knock our mailbox over! I called him the next day after getting the info from my neighbor. He acted as if I was lying, or just don't have a mailbox. He says he never saw a mailbox. Pretty bad if you're a tow truck driver and you don't see the mailboxes around you.
I got my car stuck off road, he arrived within 30 mins. Hooked up a chain pulled me out. I thought 150$ was kind of high hence the 3 stars but I would recommend him.
While working Uber eats, I got to the residence to delivery the food. The only choices available to park was on the street or the visiting section of this apartment complex. It took a while to locate the exact apartment as they are made funny. Once I located the apartment , I then went to the door to deliver the food it took about 2 mins or so for the lady to come to the door I then walked back to where my car was parked and it was gone. At. 1st I thought someone had stolen it, then some nice random person told me it was towed. I then called around to tow yards to get my car $256 later, I explained to the tow yard I was delivering food I didn’t live there nor did I know anyone who lived there. They gave me the name and the phone number of the tow truck company that towed my car I then called this Tow yard Papas Towing I called the tow yard I was asked for my personal information and informed the gentleman that I was only conducting a food delivery. That I wasn’t visiting anyone. He then said too bad you should have read the signs of the apartment complex. I then explained to him again. That I was working. He said well the apartment resident should have told I then explained for the 3rd time that I was working I don’t know who the resident isi feel like I’m being scammed. I am a 23 years old whom just gotten off my regular 9-5 and decided to Uber food to make extra money for repairs on the same car just gotten towed the man then started cursing at me and hung up. I tried to call back several times and he hung up everytime. People shouldn’t be treated this way. I will try and call back in the morning and speak to the manager. ( I asked him several times could I speck to someone else because he was very un professional yelling and cursing at a customer) I asked for his name repeatedly and he wouldn’t give it. People should not be treated like this it’s not ok
Ricky was very good when he towed my car. Drive me away from the accident so someone could come pick me up. He also waited for my ride to get there. He went above and beyond for me today.
This gentleman is a life saver. I got caught in a ditch, it only took him a few minutes to get me, pulled me out and didn't even charge me. I am so grateful for people like him. God bless him and his family.
My granddaughter ran her Toyota into a deep ditch. I called Papa’s towing to come pull us out and he was very quick to respond very courteous and professional and had us out of the ditch in no time and back on the road. I highly recommend this service. I had called my insurance company 1st for a tow but Papa’s got to us quicker. Also reasonable rates!
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