Founded in 1990 by Lee and Leila Bates, Bates Collision Centers have held steadfast to it's mission to be the collision repair center of "choice" in the Bay Area of Texas!
Their approach has been multi-faceted by maintaining a rigorous training program for all staff, as well as utilizing state-of-the-art equipment. The Bates staff undergoes specialized ongoing training provided by many of the top names in the collision repair industry, including: I-CAR®, ASE®, Akzo Nobel®, and Sikkens®.
Bates Collision Centers is also a direct repair center for a large number of insurance companies.
Hours not specified
What clients say about Bates Collision Centers in Baytown (TX)
Excellent customer service. Very thorough in their explanation. Daily communication was promised and delivered. Financial portions I owed was clear and up front. Car finished when promised. Detail I asked for after repairs was amazing!
Amazing job! Quick and reliable! Also have a shuttle driver so that is a big plus! (Customize high wing) Ms. Sonia you are amazing! Thank you to the Bates Team!
The staff were one of kind that deserve every type of opportunity for a bonus or raise. If at anytime my vehicle or someone else vehicle needs work they are the only one that gets mentioned from me. Outstanding work and professionalism. They deserve a bonus or a raise.
I took my car to Bates for repairs. I was very happy with the cleanliness, the professionalism and the quality of work. I would highly recommend using them.
I had our Jeep Grand Cherokee front end damage repair work done at Bates Collision in Baytown. They provided excellent service and I was kept well informed as the repair work progressed. The staff were very helpful and the repair work was completed on schedule and looked perfect. No problems after the repair. Very satisfied.
Its always stressful getting body work done after a car accident. But bates was fast, efficient and very professional. I would recommend them to anyone who has need of professional bodywork.
Great place with great aesthetics a d car was beautifully cleaned. People were very professional and kind. I was picked up and help very kindly into the vehicle with my post surgical knee and safety was ensured . I am very much satisfied with Bates collision shop and repairs.
Bates Collision communicated with me throughout every step and finished ahead of schedule with quality work. They also handled the communication with the rental car company to make a seamless transition when dropping off my truck. I hope I don’t have to come back, but if I do, it will be to Bates Collision. Thank you very much.
The Bates team is the best! Customer service rep Sonia kept me apprised of my vehicle's status and the finished product was immaculate! Highly recommend.
The fastest I have ever had a vehicle repaired. Not only did the schedule me immediately, they arranged for my rental. Sonia, Natalie the whole team at Bates. They always kept me informed took the wonder out of what was going on. I couldn’t ask for anything better. Thank you for simplifying my life with a fast repair.
Bates Collision Center did a wonderful job on my car Sonia and Russel were great and very helpful in explaining what they were going to do and how it would look. Had this car for 15 years and they made it look new again
After being in a wreck which involved being rear ended, this specific staff and crew made what was a bad situation into a great one getting my vehicle repaired. The service was excellent and the staff is very friendly and helpful. Truly a great experience to get my vehicle back on the road.
Brianna & Natalie were both super friendly and provided great customer service. They kept me informed & made the whole process stress free from start to finish. My car was even ready two days before estimated date. Thank you Bates!
They kept me updated every step along the way. My truck was finished a week ahead of original estimate. Quality work and amazing customer service. My second time using Bates and would definitely recommend.
Bates Collision Centers in Baytown offers the following services: Auto body shop. You can check with them or contact us—we also offer free vehicle towing, instant quotes, and expert advice on finding the correct parts so you can save money and get exactly what you need with minimal effort.
Bates Collision Centers are located in Baytown — the full address is shown above. If business hours are not listed for this location, please call us or use the online quote form on our website to confirm availability and schedule a convenient time; we’ll respond promptly.
Yes, Bates Collision Centers in Baytown buys vehicles in any condition — from fully functional to damaged or non-running. You can contact them by phone or us via the online form on our website, specifying the make, model, and year of manufacture of your vehicle. We’ll make you an offer, schedule a pickup, and in most cases, our tow truck can arrive the same day with cash or instant payment.
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