This rating is based on customer reviews, inventory size, pricing, and service quality
Turnbull's Towing in Baytown, TX scores 100/100 from recent feedback: highly rated for fast response (often around 20 minutes), careful handling, and respectful, safety-minded drivers. Customers highlight affordable pricing and extras like lockouts, tire help, and repair-shop guidance. Service feels personable and professional; wait times are short. No common complaints emerged; themes like inventory or yard organization don’t apply to a tow service. The sample is limited, but the trend is consistently excellent.
Shoutout to Ace for helping my husband get home safely tonight. He’s been helping out our family for a few tows now and he always has reasonable prices. He’s friendly and personal too so get to know him if you’re riding with him. Great service every time!!
⭐⭐⭐⭐⭐ Exceptional Service When I Needed It Most
I had to call for a tow unexpectedly, and I truly couldn’t have asked for a better experience. The driver arrived promptly and was extremely courteous from the moment he stepped out of the truck. He took the time to explain everything to me about my tire situation and even helped locate my missing tire, which meant more than he probably realized.
Throughout the entire process, he made sure I was comfortable and understood what was happening. He was patient, friendly, and professional every step of the way. When we arrived at my home, he carefully placed my vehicle exactly where I needed it without hesitation.
What I appreciated most was his honesty. There were no surprise charges or last-minute add-ons. The price he quoted at the beginning was exactly what I paid at the end. He even shook my hand before and after payment — that level of respect and professionalism doesn’t go unnoticed.
I’m incredibly grateful for the service I received and would absolutely use this company again if needed. Highly recommend! -Tina
The gentleman that picked me up was a awesome dude, picked me up at a reasonable time rate, we talked all sorts of topics like bros, he took care of my ol truck, and it was a great price for a 35 min drive to my destination.
Good dude, good price- I love it.
Incredibly reliable and fast. Next door neighbor friendly. Not greedy nor stingy. The kind of service you hope you don't need again, but if you do, you'd use them.
Locked myself and kiddos out of my vehicle at our local HEB. Husband called Turnbull's to come lend us a hand. They got to us in a timely manner as well as getting the job done quickly. Not to mention, how kind and friendly they are.
If you're ever in a pickle and need help. Think of them and give em' a call!
This company is the best towing company I have ever used. They had my car home within an hour of me calling. I would highly recommend using this towing company. Driver was professional and very polite. I will be using Turnbulls towing for all future needs
The best it gets…these guys are awesome! They have helped me several times with a car breaking down driving it to humble! The prices are more than fair! Highly recommended
Turnbulls Towing went above and beyond when my truck needed to be towed to the shop. From the moment I called, their customer service was friendly, professional, and reassuring. The driver arrived quickly, handled everything with care, and made a stressful situation so much easier.
Their pricing is incredibly fair—especially considering the level of service they provide. It’s rare to find a company that combines great rates with exceptional customer service, but Turnbulls Towing does exactly that.
I highly recommend them to anyone who needs reliable, honest, and affordable towing. They truly earned a loyal customer!
I am very happy with my service and how me and my family were treated. He was very kind, respectful, and he did amazing job handling my car situation. 10/10 would always recommend!
Mr Ace was soooo helping. Towing in itself to me is very expensive. He was so much more cheaper. Im recovering from a major neck operation and was so very kind. Answered every text. Very nice young man. Very professional, actually cared about this customer. I can't be grateful enough. Kindness goes a long way. He will definitely be in my contacts if I ever need a tow, hopefully not.. lol. He gets a 5 star for sure.
This company is amazing.
I broke down on 99 and I10 close to Mt. Belvieu. Called them up, let them know what I needed and they showed up in about half an hour. Guy was friendly and professional. Would definitely recommend!!
10/10 so kind! I’m so grateful for this towing company! My car hit a road hazard and had to be towed back to Houston in the middle of Anahueac, called 2 wreckers in the area . The lady answered and said she’s the only wrecker in the area that will pick me up. She can’t be there for 1.5 MAYBE and it would be $480-490. I said i have my one year old and little sister.
I decided to look in Baytown and Turnbull’s answered! They came within 40 minutes. He helped carry my car seat into his wrecker! Offered to pull over if i needed to buy milk for my daughter. Was also affordable and only charged like $380 (bc i used a cc so with taxes)
Helped carry my car seat down. Was super nice. I couldn’t have had a better experience as a mom stuck in the freeway with her daughter! ( i was blessed I couldn’t pull into the rest stop but still!)
I 10/10 recommended!
Late evening, had a blown tire on I-10 East in Mt. Belview, Turnbull Towing came to our rescue within minutes and quote for an emergency roadside emergency was within reason and affordable. Thank you so much!
OMG… this was my first day on my new delivery job and my truck got stuck in a ditch…. Not only were they the cheapest but he told me 20 minutes and it felt like he came right around the corner…. He just popped me right out and sent me back on my way… GREAT SERVICE CALL THEM!!!!!!!
Quick pick up, great service. The only tow service that answered my call and prayers on a Sunday evening. 50+mile trip. Great family owned business. Gained a lifelong customer. A+++++++
Ace was very helpful and professional. He was very helpful to my son at the accident scene until a family member arrived. He took time to give me good advice. I will definitely call them in the future.
My work truck was having some problems on I10. I called them for a tow and they had someone out within 20 minutes. Towed me back to the shop safe and sound. I highly recommend using them if you are ever in need!
I’ve used Turnbull’s Towing a few times!, from needing cars picked up at home to being stranded on the side of the road. Turnbull is fast & reliable and gets the job done with care.
I highly recommend Turnbull’s Towing, this family owned and operated company gave me affordable pricing and was quick to come and help me in my time and need. You won’t regret calling them.
Thank you again for your help!
1901 E Freeway Service Rd, Baytown, TXTowing service
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