7:30:00 AM - 5:30:00 PM
7:30:00 AM - 5:30:00 PM
Closed
7:30:00 AM - 5:30:00 PM
Closed
7:30:00 AM - 5:30:00 PM
7:30:00 AM - 5:30:00 PM
Same Day Service Available
Price Quote Guaranteed
Top Dollar Paid for Your Vehicle!
Working Time and Location
Caliber Collision didn’t become the nation’s leading collision repair provider by accident. With our team of highly skilled certified technicians and state-of-the-art equipment, we are committed to excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know you’ve made the right choice, and the first step toward Restoring the Rhythm of Your Life.
Friday
7:30:00 AM - 5:30:00 PM
Monday
7:30:00 AM - 5:30:00 PM
Sunday
Closed
Tuesday
7:30:00 AM - 5:30:00 PM
Saturday
Closed
Thursday
7:30:00 AM - 5:30:00 PM
Wednesday
7:30:00 AM - 5:30:00 PM
What clients say about Caliber Collision in Baytown (TX)
I chose Caliber Collision to make the repairs on my truck from an insurance claim, and I am relieved to say things went great. My truck looks exactly how it did before the accident as if it never happened, with shiny new paint and parts. All of the team members that assisted me were respectful and informative, with special mention of my representative Craig. He did a great job of listening to all my concerns and checking all the boxes with me to make sure I was happy with the services and that I had all the correct aftermarket parts replaced; he even pushed to get my truck done early so I could have it to travel out of town. They were also very helpful with lining things up for the rental company.
I hope I never get hit by an uninsured driver ever again but if I have any repairs needed I will happily return to Caliber Collision to get the job done.
The young lady at the front desk was very helpful, and prompt at responding to my issue. She has a very friendly demeanor, and goes above and beyond to ensure customer satisfaction.
I had an amazing experience at Caliber Collision in Baytown. Nathan was extremely knowledgeable and helpful and I am very pleased with the entire experience. Highly recommend.
When my Mamaw's Buick Park Avenue got a little tore up by an errant garage door spring, I knew exactly where to take it because they'd done such a great job fixing my pickup truck after some wild hogs got ahold of it. I'll be using Caliber for all my bodywork needs goin forwards
I’m very thankful to Nathan who was working with me he was very nice, very patient, and definitely seemed to know what he was doing. I had an overall great experience with everyone who helped get my car fixed up!
Thankful to have them work with my insurance company in ordering and installing a part that was bad from a previous repair at an unrelated shop. Quick response, knowledgeable, and easy transition. Thank you for your service. Five stars. Bring a jacket, chilly in waiting area. Cheers!
My truck was stolen and insurance had it sent to Baytown caliber collision, not a issue and it’s in my town the issue I have is they wanted for a tech company to address the electrical issues 1st and they were a no show for a few days, and now all of the work is complete except for the calibration and again waiting on the tech company to show. I called last week and was told it would be ready on the due date, I again called the day before and was told it will be ready so I showed up to get it and it’s not ready and was told the tech company has 4 vehicles to work on . The next day it is still not ready and my next day off is in 4 days so I asked to speak to the manager and he’s busy. I showed up to speak to him and his door is closed and the same guy I have been talking to setting in a cubicle says he’s the manager (RIGHT). If you can’t get the outsourced technician to come in or call you back use your resources and call another company and don’t tell your customer it will be ready. Be truthful it goes a long ways.
I will give another update when I get my truck back
I was very satisfied with the work done on my car. It looks like the day that it was purchased. I really can't complain about the seat belt issue because it was completed pronto. I have no complaints at all. They give you a date of completion and they do as they said they would--Thank you Caliber Collision.
These guys take care of you. From the drop off of the vehicle for repairs to the pickup of repaired vehicle, I was fully informed. I knew when to expect my vehicle and multiple weekly updates on the status of repairs. I have used them twice and was very satisfied both times. Highly recommend.
I recommend going anywhere but Caliber Collision.
I got rear ended and was looking for a repair shop, to get a quote for repairs from a 3rd party, like the insurance rep said. I didn't know where to bring it, so I went to my usual mechanic, and he said to try a collision repair place, so I went to one with a good rating and tried to explain my situation, told them I got rear ended and needed a quote etc and the Lady said "Well maybe you should take it to a mechanic." Didn't even want to look at a picture of it.
I know it was 30 minutes until closing, but dang. Could have done anything but be rude to someone who was in a collision already and likely having a bad day.
Honestly glad they showed their personality before they had my car.
Best experience I've ever had in dealing with any automotive shop. It was bad enough that I hit a deer and messed up my truck, but then you take it to a place to get fixed and the situation usually just gets worse. This place was awesome!! My service advisor Monica kept me updated everyday as to what was going on with my vehicle and even had it done 2 days earlier than I expected it to be. I literally did nothing but drop it off, Enterprise picked me up, put me in a rental, and when it was done I was even able to turn the rental back in at their facility. This is how a shop should be, and I sure hope I never have a need for a body shop again, but if I do I'll definitely be coming back here. A big thank you to Monica, Jamie and the rest of the staff...
Thank you to John and Monica for their excellent service! John was very accommodating in shifting around his already heavily booked schedule to squeeze us in as I was able to acquire a rental car for a short period of time. Monica took over for our car’s repairs and was very sweet and kept my wife informed of every step of the repair process. We will be returning customers for all of our vehicle repairs. Outstanding job!!!!
They did an amazing job on my car! Made a stressful situation easy and went above and beyond when it came to customer communication. 10/10 recommend to everyone
I'm very satisfied with the work y'all did on my car she looks just as good as she did before the accident. Plus y'all had my baby Blue ready Friday afternoon and wasn't expecting to be done till Monday at closing and also kept me up dated the whole time. Amazing job with my car thank you so much.
Caliber Collision in Baytown has always given me exemplary service and the repairs they have done for me made my truck look like nothing ever happened to my truck. Highly recommend Caliber Collision in Baytown, AND my service advisor, Frank! He will do you right!
After a nasty run in with a Hardy Toll Road chunk of road had lacerated my oil pan and damaged a few other components of my vehicle's undercarriage, Caliber Collision was able to make my car whole again. The car looks and runs better than before. Very thankful for the consistent communication with Nick and John throughout the process. Even with a few snags along the way, they were able to do the right thing for the customer. Very thankful!!
We are temporarily working in the area and experienced an attempted theft that left multiple scars and cut wires. We are extremely pleased with the work Caliber did on our truck. Mike was absolutely amazing to work with. This was hands down the best communication and customer service we have had in a very long time. Considering the state of our world today and the inability to get parts in a timely manner, they went above and beyond to locate what we needed and finished the work on time! Great job! A+ body and paint work.
I took my 2022 F250 to Caliber for repair based on the reputation of the individuals there. Mike and Monica went over and beyond expectations to insure the communication was thorough as they repaired my vehicle. Their Aluminum welder did a fantastic job as well. I have looked several times and can not find his weld seams. Their painter also did a phenomenal job matching/blending with no orange peel present. Overall I highly recommend this shop.
Everything from phone service to car service was spectacular at Caliber. My car was involved in a hit and run and this place was knowledgeable and helpful dealing with my insurance. The entire process was handled adequately and a timely manner. The car looks better than new! This shop came highly recommended, and I am incredibly grateful I chose this shop. Superb service and communication.
Baytown's Caliber Collision has to be one of the best and friendliest places to get any repairs done at, their staff is extremely welcoming and helpful especially when it comes to handling all of the headaches that come along with any car accident repairs. I would like to specifically thank Nick, who was the service advisor in charge of my car's repairs. He was very patient and informative (as well as honest) regarding what the process for repairs and the timeline is going to look like and I genuinely appreciate that. Overall my experience was great and I will bring my next repair in to them because I know I will be in good hands!
8/3/23 wrapping up my insurance claim with this company. The whole process was hectic and stressful. Blind spot sensors I addressed were ignored. I initially dropped my car off 1 month ago to be repaired and the repairs were half done, however caliber deemed my car was “drivable” and informed my insurance company that all repairs were “complete”. Once receiving my car, my front grille was opened to where I could see the inside of car engine, I had several dash lights on that weren’t on before, my radio tuned when running over bumps in the road, my mileage was adjusted to different numbers, windshield fluid light was on and parking sensor lights appeared. I brought up these issues to Monica with recordings, in which she scanned my car again and said nothing was wrong. She claimed she would contact the insurance company’s manager to have my car scanned and viewed by the dealership however no one reached out to me after that. And that was a month ago. Today I am BACK at caliber to finish ALL repairs, which means they weren’t “COMPLETED”in the first place. I was hounded and hassled by calibers manager to pick up my car and return a rental I was given before 30days and before ALL repairs were COMPLETED. I say this because my insurance told me I had 1. 30 days to keep the rental car or 2. If repairs were “complete”, I would have to return the rental. Boy was I mislead! Caliber told the insurance company my repairs were complete when in actuality they weren’t (hence why I am back here a month later finishing repairs) and in turn, the insurance company stopped paying for the rental and the car rental place charged me over $300. This whole process was confusing and misleading for the simple fact of waiting on auto parts. If I had known what I know now, I would suggest to contact the company yourself to be sure parts are ordered, get a time frame and proceed from there. This company runs on lies that are made to be seemed as “technicalities”. My car is completed now, almost a month from the first repair, 3 visits, > $300 on a rental car, $250 deductible, stress & hell! Lol I am just grateful the process is over, But as a first timer, I would not recommend this process or the company to anyone.
This place is AMAZING! Absolutely AMAZING! I took a close friend to Caliber Collision in Baytown to check on his truck. My friend is an elderly person and I wanted to make sure he understood the process of getting his vehicle fixed or if the insurance was going to total it. Kaylee the front receptionist greeted us, was patient as we told her our situation. She was so helpful getting my friend's truck from the tow yard to the shop, that we didn't have to do anything. She took the time to explain what the process would be once the vehicle was received at their shop. My friend left understanding EXACTLY what the process was going to be. Kaylee explained the process so well, that we didn't have any questions.
Once the vehicle got to the shop, is when Cynthia, was our point of contact. She was so professional, yet honest, and made sure my friend understood everything that was going on and if we had any questions. She kept us informed throughout the process and what to expect as so there would not be any surprises. She kept us informed as to where my friend was at the insurance company and what the insurance company was receiving.
All in all, a great experience. My friend was at ease throughout the entire process.
To management:
Kaylee and Cynthia are definitely an asset to your business and if I know of anyone needing work to their vehicle, I will be recommending Caliber Collision due to our interactions with Kaylee and Cynthia.
I was overwhelmed after being hit and had to choose a repair place fast! I am so glad I chose Caliber Collision to complete the repairs. Monica was amazing and handled all my requests with urgency, the office staff are super friendly & incur. The eta of repairs were originally a month out and was surprisingly completed in less than 2 weeks, they keep you updated every step of the way! When I received my car it was in perfect condition. I highly recommend this location not only is their work great the customer service is top notch.
Eduardo was awesome at keeping me updated on the progress of my truck repairs and the work done on my truck was phenomenal. The paint lob is beautiful. Thank you.
This place is amazing at the detailed workman's ship. I did not go wrong. Truck was wrecked on driver side and the paint job is amazing. Thanks Andy and thanks Caliber Collision for the quick turn around.
