Had my oil changed and Nadia in service honored my coupon. Thankful for her customer service. However, while waiting, I overheard a sales m.gr talking down to a salesman. Both were older but the manager talked to the salesman like he was two. I thought to myself as I watched for an explosive reaction from the salesman to his superior. I could not believe what I saw. The salesman reacted humbly. The sales manager continued to show his true colors. The salesman took it. Approximately 20 minutes later the salesman approached me and asked if I were ok or needed water? I told him I was fine and thanked him. However, I asked for the name of the tall, slender, elderly manager but guess what? The car salesman said it didn't matter. It was like water off of a ducks back. I was shocked but his response was still to remain humble. I told him that I wish I had his reaction. I was still boiling after 20 minutes had passed from him being talked down to. Obviously the man needed his job. However, this ensured me that I would never want to put my money in that horrible sales mangers pocket. I pray God makes it right for the humble salesman. Really love the service dept.
Just wish they vacuumed inside the car since you pay for wash.
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