TW Towing Company JunkYard in Dallas (TX)

Dallas (TX)

Phone:	+1 972-699-8989
Services:	Towing service
Methods of Payment:	Credit cards Debit cards Cash only
Rating:	Based on 136 Reviews
ZIP Code:
Open Hours:	Open 24 hours

Or book our professional car removal services online!

Call us NOW

1-888-853-0481

24/7 Available

Free Towing and Same-Day Pick-Up Available

We Are Junk Car Buyers With Over 30 years in the Industry, Working Since 1992

Online Quote

SAME DAY SERVICE AVAILABLE! Price Quote Guaranteed

Top Dollar Paid
for Your Vehicle!

Working time & Location

Friday		Open 24 hours
Monday		Open 24 hours
Sunday		Open 24 hours
Tuesday		Open 24 hours
Saturday		Open 24 hours
Thursday		Open 24 hours
Wednesday		Open 24 hours

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Zip Codes

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What clients say about TW Towing Company in Dallas (TX)

Doesn't have any kind of sign around the complex about who to call or where it's located. You'll just have to call the police and hope your car isn't stolen.

Nestor Moreno

09/21/2024 16:49:03

The worst predatory towing company in Dallas. They will lie about why it was towed (which in 90 percent of the cases is illegal) and then lie about information they do have.

Tarra Crown

09/08/2024 07:12:17

Mustafa with T W Towing was very helpful and responsive he got there quick and took extra precautions with my vehicle too make sure that it was safe during transportation he even dealt with the insurance company for me that way way it was hassle free getting my car too its destination made the experience very easy and I definitely recommend, He also helped someone out that had a flat tire while he was loading my car onto a towtruck resolved all our issues and was respectful, 👍🏽

Owen Johnson

02/10/2024 05:53:41

HORRIBLE AND RUDE. We called to get our friend's car towed due to 2 flat tires. We called at 9pm and got a confirmation that TW towing will come tow the car at 9:15pm. At 10pm, we got a text saying ETA is midnight. Wow. Okay maybe they're busy. Midnight came and Gabriel (or Gabriella) picked up the call and said we were next in line and the driver is finishing up with the customer. 12:12am I called again and Gabriella said that the driver had to "regenerate the truck and it takes 25 minutes but he has 7 mins left on the clock and he was on exit 5. We live on exit 1b. 12:49 came and I asked them where they are, took my exact address, and told me they will be on location in a minute. I went outside in freezing cold waited for 10 minutes to make sure they found me because they said it's hard for them to turn the truck around if they go pass the car. I called them at 1:10am and Gabriella, who was being rude the whole transaction, asked me "who told you to go outside? I told you we'll call you once the driver is there." i told her their ETA was misleading, told me an hour ago the driver had 7 mins plus driving time (maybe 20 mins tops) and all she can tell me was "correct. But they're on their way so..." I was so pissed off and hung up and went to wait in my house. Driver called me and he arrived at 1:20am. Wow. All the negative reviews are right. DO NOT USE THIS COMPANY.

Xyrah Herlihy

01/05/2017 07:19:21

The service to tow my vehicle was on time and dropped off quickly. My debit card was run for the amount we agreed to and it posted to my account as having been charged. However, it has now been three weeks later and I just now received a balance update on my card saying I was charged yet again by TW Towing. When I called I spoke to the owner who initially seemed interested but said to contact my bank because the fault would be with the bank and not themselves. I told her that it would be the responsibility of her company to run my card. I contacted my bank and held a conference call with them and the owner of TW. The bank said what I did originally "It is the merchant who is responsible for running the card." The owner of TW then said there was nothing they could do. I told them that because of their negligence I now have very little money for the week, she proceeded to insult me that I "didn't know how to balance my checking account." and that I "should go to my parents to have them teach me how to balance my check book." Yes everyone, a professional business resorts to childish insults to their customers. I have never ONCE in all the years I have had this bank overdrawn or had issue with knowing my balance on my account. She refused to take responsibility for her tardiness in running my card at the time the transaction occurred and instead blamed ME and my supposed poor financial planning. She used the ignorant argument that a debit card is the same a check that can last up to six months before it is processed. What is the point in having a debit card? The whole point is so that you DON'T have to wait for a transaction to occur for up to six months! It is a irresponsible excuse from a shady company who refuses to take responsibility for its employees or their own mess ups. I posed the question to her, "Which is more likely, the bank I have never had any problems with overdrawing on my account with suddenly screwed up OR is it more likely that TW Towing, a company I have never used, amidst all of the people you tow every single day, somewhere my transaction fell through the cracks and because of your negligence you decided to then charge me three weeks late effectively messing up my budgeting for the week." Needless to say she didn't have an answer and essentially hung up on me. She accused me of poor budgeting but it is because of her company that my budgets was messed up! How ridiculous. I think the fact that she hung up on me, suffers from the inability to use minimal reasoning, coupled with the fact that she uses insults to solve her problems is reason enough to avoid this company. They little interest in running an upstanding company. Also, do not allow any reply or apology by them on my review here change your mind. There are dozens of towing companies in the Dallas area, for your own sake avoid this one.

m fox

07/02/2012 17:19:31