They exceeded all expectations. Was originally apprehensive due to our truck being basically purchased off the showroom floor before being rear ended. But let me tell you…Bob knocked it out the park. Totally worth the wait. Highly recommend to anyone. USAA collaboration with Body Works Collision Center is a solid partnership indeed.
Randy and his guys did a great job getting my car back to square one after my accident. it looks fantastic and the job was done with great attention to detail and speedy! will definitely bring any vehicles i need worked on here and would recommend to anyone!
I am giving them a 3 star review because although they did a great job on what insurance paid for, I asked them to repair a few things that I was going to pay out of pocket and I believe I got over charged. I asked for some rubber seal around the bottom of my windshield and on the driver’s side to be replaced. When Chris called me to give me the quote he said it would be $1000 because they would also have to replace the windshield. My husband and I thought that was fair. Chris called me a week later with “good news” it was only going to cost me $641! That was great! I picked up my car on 4/19 and only the driver’s side seal had bee replaced along with what they had to fix for my accident. Chris said that the bottom seal had not come in yet and he didn’t have to replace the windshield like he thought. I paid $575. I’m disappointed that the final quote does not still include the windshield. I feel like although Bodywork Collision has done a good job, their prices are a little high. I am happy that I’d didn’t cost us $1000!
Fantastic customer service and all around work completed by the BWC team! I used to work for a car dealer in San Marcos and used said dealer's collision center for previous repairs, but their level of service and customer care is unmatched compared to Body Works. This was my first time using BWC as they are USAA preferred. From prior experience, I honestly didn't expect this service to go as smoothly as it did. The service team who repaired my vehicle did a phenomenal job. Bob, my advisor, was friendly and professional during each encounter and very communicative, which was much appreciated. The team went above and beyond, and I will recommend this shop to anyone in need of auto body repairs from here on out. Thank you to everyone responsible.
Had a deer strike; not too crazy thankfully! These folks were the only place available at the time of insurance referral. They were swamped with work, but they got it done as fast as they could and I’m happy with the repairs. These folks are friendly and honest. Communication was great regarding the status of my repairs; I didn’t have to call them for information. They even offer a follow up inspection of their work after a month from repair and will detail your vehicle thereafter. I’d go back again, but hope it’s not anytime soon!
Absolutely magnificent job. I had a collision repair completed 5 December 2022 and when the car was returned to me, it was immaculate. The paint job was flawless and before they returned the car, they detailed the interior. The interior was show room clean. The Manager took the time to describe how the car was repainted and the care taken to apply an additional coat of UV resistant coating so that future car washes do not wear away the coating and induce uneven fading over the next few years. He explained the guarantees and I walked away with an appreciation for a very professional business. Absolutely great service.
Randy and Staff at Body Works Collision Center in New Braunfels are the absolute best! Quick service, extremely fair pricing, professional, honest, and ethical work. Consistently reliable, trustworthy, and above reproach. Body Works is unequivocally unequaled!
They did a wonderful detail job on my vehicle. I would have rated them higher had it not taken a week longer than I was told but otherwise they're pretty good.
It seems like nowadays it’s hard to find great work and honest people. I’m not too sure what we would have done had we not found Mr. Randy after being treated so poorly at another local body shop in Seguin, TX. Mr. Randy listened to our needs, fixed my vehicle with EXCELLENT turnaround time, communicated with us constantly, GREAT CUSTOMER SERVICE, never left us wondering and lastly returned my vehicle back to me in WAY better condition than what I gave him. Mr. Randy’s work and honesty is one of a kind and he will always have our business if we ever need work done in the future. Thank you again Randy!
My daughter's Jeep was rear ended and Body works Collision was referred by insurance.. This company did a superb job from A to z and we couldn't be happier with them! Bob was so professional and kind and considerate and kept the line of communication open & when the Jeep was ready to be picked up, they had it parked out front & wow... It looked brand new and they even washed the entire vehicle including the rims and tires and wiped down the inside too! They really made the whole experience much better and we thank all of the staff for the extra steps they took in making this experience a more positive one! THANK YOU!
I got rear ended and body works was recommended by the other person's insurance, I'm so glad I went here, my car looks better than it did before the accident, and they washed it and wiped down the interior! They were friendly and walked me through each step, I HIGHLY RECOMMEND YOU TRUST YOUR VEHICLE TO THEM.
My insurance company referred Bodyworks to me after a recent hail storm pelted my pickup. I was extremely pleased with Steves work and the office manager Chris. That day I had three compliments on my truck. I highly recommend Bodyworks for any collision repair for your vehicle.
I had a small fender bender and they had my car back and looking new in 24 hours of me dropping it off. I would recommend them to anyone. It was reasonably priced and they were very honest.
I was referred to Body Works Collision Center from my insurance company on an accident claim. I was extremely impressed with the whole process. I worked with Bob and he was excellent. The work was impressive and my truck looked brand new. The even cleaned and detailed the truck inside and out. I was kept in the loop the entire process and received regular updates on the status of my repair. The completed the job 5 days early too! Highly recommend them and will most definitely use them again if the need arises. Great company!
Phenomenal customer service. Bob was our representative and he went above and beyond to give us the best service experience. My car looks brand new and I couldn’t be happier with the repair work. Highly recommend!!
By far the best experience I have ever had with a car repair. They were courteous, always immediately available for questions, professional, and my car looks like new! Extremely satisfied!!
While visiting family for Thanksgiving someone rear-ended my car in the hotel parking lot and left the bumper misaligned and partially hanging off. I called these guys and they said they could take a look right away. We brought it in and they fixed it in less than 10 minutes and were amazingly accommodating. I'm always concerned getting repairs done because I'm a woman and have been overcharged and ripped off in the past but they were friendly and easy to work with. They deserve 10 stars!
After a airbag deployed wreck on my 2015 Silverado body works did a amazing job matching the paint perfect body lines look factory . You can’t tell that it was ever in an accident! Highly recommend the guys at Body Works
If you want your ride fixed properly with no cut corners bring it here. All the hidden parts you don't see busted will be properly repaired. They won't use a ton of Bondo in lieu of panel replacements if that's what needed. You're not going to make money off your wreck but your ride will be fully restored.
My car looks brand new! They even washed and cleaned out the inside of my car including a tire shine. They must have found a loose dollar bill in between one of my seats, I noticed it in my cars “change pocket” which was very nice of them to do! Could’ve easily just taken it, I wouldn’t have noticed anyways, but SO professional of them to leave it there for me. Overall the service was quick and all employees were so prompt and friendly! Two thumbs up and will be taking my car back here (if ever needed) in the future. Thanks everyone!!
These guys did an amazing job repainting the entire passenger side of my black Ram 1500. My truck looks like new again! The owner, Randy is local to New Braunfels and has great cash prices. Easy to work with and I would definitely recommend Body Works over a bigger franchised collision center.
Fixed like it never happened! They even washed and cleaned the car, tire shine included. Fixed two days earlier than their estimate. I was stressed about the process, but it was effortless on my part. Everything just the way I left it in the car. :)
Had my 2003 Toyota Camry repaired here after someone hit me. They color matched the paint perfectly! The service was outstanding and the repairs were awesome! Highly recommend these guys!
We were very happy with the service and quality of our car repair. They went above and beyond including detailing our car. They also dealt directly with the other parties insurance.
We took our BMW Z4 in for repair on the back bumper. We were sceptical they could repair the bumper as we wanted it replaced. Insurance company would only pay for repair. We were very surprised when we picked up the car; bumper looked brand new. We were pleased with the repair and the time it took for the repair. Kenneth was professional and fair with us. As a result we just brought our suburban in for repair. Nice to find a business who does professional work as agreed. Nice job!
Dropped car off Monday morning, as agreed on, to be fixed from hit and run collision. Bo says 3 days to fix, do you want a rent car. I say no, we can handle (3) days with only one car. After several calls we finally got car back 15 days later. Few days later we notice our “seat belt warning” does not work. We notice the lower front left fender has (Into metal) scratch in front of left doors that were repaired. Now we notice cruise control does not work. Replaced electric controlled side mirror on left door most likely caused repairmen to disconnect wires or blow fuse. I will not leave my car with them again, not even to correct what was not fixed and/or damaged while they repaired or tried to repair.
Body Works Collision handled my recent claim and did fabulous! They were very fast and informative. They did high quality work! They handled my insurance claim and fixed the damage within a week. I would definitely refer others to check them out if they are on their insurance.
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